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Public Tickets

Rahul Kumar Save for later pluginClosed   Other Plugins   Updated May 30, 2022 at 11:54am   2 Most recent comment from Janilyn T.:Hi Rahul, Thanks for contacting WPClever Support Forum. We're not available at the weekends so today (Monday) I am able to process your ticket. We’ve received your question. However, we need ... Michele Sandri The wrong email address, trouble retrieving payment receipt.Closed   Refund/ Invoice Request   Updated May 30, 2022 at 3:08am   2 Most recent comment from Dustin H.:Hi Michele,I changed your email address to [email protected] and re-sent the purchase receipt.You also can access the Membership page https://wpclever.net/my-account, register a new account with ... Majid Using for both staging and live siteClosed   Refund/ Invoice Request   Updated May 27, 2022 at 5:26pm   2 Most recent comment from Dustin H.:Hi Majid,Yes, you can use the premium version on any dev/staging sites. Majid QuatingClosed   WPC Composite Products   Updated May 27, 2022 at 9:43am   2 Most recent comment from Janilyn T.:Hi Majid, Thanks for your interest in our plugins. Unfortunately, WPClever doesn't have any plugin with such feature to recommend to you. You can kindly check out similar plugins from other autho ... Edoardo Morone Problem with bundle product plug-inClosed   Other Plugins   Updated May 25, 2022 at 7:57am   2 Most recent comment from Janilyn T.:Hi Edoardo, Thank you for contacting WPClever Support Forum. It seems that you are using the free version of our plugin. For your information:  In the free version of our plugin, only simple and su ... Rele Interface customizationClosed   WPC Grouped Product   Updated May 25, 2022 at 7:40am   2 Most recent comment from Janilyn T.:Hi Rele,Thanks for contacting us here.I am not sure if I get your question right. Did you mean you would like the checkbox to be automatically checked when customers choose any variation? If that is t ... Asif need informationClosed   WPC Product Bundles   Updated May 24, 2022 at 10:59am   2 Most recent comment from Janilyn T.:Hi Asif,Thanks for contacting WPClever Support Forum.For your information, our plugins are only for WooCommerce platform. They cannot function on Shopify. Unfortunately, we are only professed in WooCo ... Gabriel Styling OptionsClosed   WPC Composite Products   Updated May 24, 2022 at 10:57am   2 Most recent comment from Janilyn T.:Hi Gabriel, Thank you for contacting WPClever Support Forum.  We’ve received your ticket. Our developers can help you with your requests. However, if possible, could you please be more specific ab ... Chris Developer reference for product bundlesClosed   WPC Product Bundles   Updated May 23, 2022 at 5:26pm   3 Most recent comment from Dustin H.:Hi Chris,Thanks for your interest in our plugin!Unfortunately, we haven't developer reference yet. You can follow these steps:1. Add parent product (bundle) with product type is "woosb"2. Add b ... Frank Percentage wrong / Prozentangabe falschClosed   WPC Composite Products   Updated May 23, 2022 at 5:29am   2 Most recent comment from Janilyn T.:Hi Frank, Thanks for contacting WPClever Support Forum. We're not available at the weekends so today (Monday) I am able to process your ticket. We’ve received your ticket. However, the descr ... Alex Can't add to cart variable probuct bundlesClosed   WPC Product Bundles   Updated May 17, 2022 at 3:13pm   8 Most recent comment from Alex:Thank you Alex C. How to customize WPCC?Closed   WPC Composite Products   Updated May 17, 2022 at 5:42am   4 Most recent comment from Janilyn T.:Thanks for your feedback, Alex.I will add a note to our developers' dashboard so that they can consider this in the future update.I will consider your case closed now. Feel free to contact us at ... Kenneth Cheuk Product Bundle with a required base product with fixed qty = 1, and optional items with max qty >1Closed   WPC Product Bundles   Updated May 16, 2022 at 4:13am   2 Most recent comment from Janilyn T.:Hi Kenneth,Thanks for contacting us here.For your information, it's possible use different min quantity limits for each bundled item only. If you need to use different min/max for each item like ... DicedBeef Customize timerClosed   WPC Countdown Timer   Updated May 15, 2022 at 3:00am   2 Most recent comment from Dustin H.:Hi DicedBeef,I'm so sorry for the late reply! I must have overlooked your ticketPlease add the below CSS code to WP-Admin → Appearance → Customize → Additional CSS: .wooct-timer > span:n ... Ejtehad Hussain Grouped product is showing hidden productsClosed   WPC Grouped Product   Updated May 13, 2022 at 7:05am   2 Most recent comment from Janilyn T.:Hi Ejtehad, Thanks for contacting us here. For your information, products with Catalog Visibility set to Hidden are still visible and valid when added to smart bundles/grouped/composite. This setting ...