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Public Tickets

Krzysztof Set conditions based on the user roleClosed   WPC Product Timer   Updated March 17, 2022 at 3:02am   6 Most recent comment from Janilyn T.:Hi Krzysztof,Thanks for checking back with me.I have checked our developers' backlog dashboard, this request is still on pending. There is not any developer from our team that takes charge of th ... Lene Plugin update - adding to cart prices are $0Closed   WPC Composite Products   Updated March 16, 2022 at 8:16am   5 Most recent comment from Janilyn T.:Hi Lene,Our developers have released version 4.1.9 to fix this issue. Please help me update and clear caches/cookies before checking again.I'm looking forward to your feedback.Best regards. Shelley PresalesClosed   WPC Smart Wishlist   Updated March 15, 2022 at 1:28pm   3 Most recent comment from Shelley:Ok, love the notes but we need multiple wishlists.  Thanks though! michiel pop Error when adding a bundle to the cartClosed   WPC Product Bundles   Updated March 15, 2022 at 9:37am   4 Most recent comment from Janilyn T.:Hi Michiel, Thanks for your feedback. I'm glad that it works now. I'll consider your case closed and close your ticket now. Feel free to submit a new one in case you encounter any issues a ... support Translation of 2 wordsClosed   WPC Composite Products   Updated March 15, 2022 at 9:32am   4 Most recent comment from Janilyn T.:Thanks for your feedback. I'm glad that you have been able to figure it out. I'll consider your case closed and close your ticket now. Feel free to submit a new one in case you encounter a ... Michiel Default value when requiredClosed   WPC Composite Products   Updated March 13, 2022 at 7:04pm   10 Most recent comment from Dustin H.:You're welcome!If you are satisfied with our plugin and support, please reward it with a full five-star ★★★★★ rating.https://wordpress.org/support/plugin/wpc-composite-products/reviews/ ... Sebastiaan Quantity selector show on top of the prices.Closed   WPC Product Bundles   Updated March 11, 2022 at 7:10am   3 Most recent comment from Janilyn T.:Hi Sebastiaan, Please read my response to your question in the previous ticket.  I'll close this one because of duplicated content. Kindly follow up the progress on your issue in the previous o ... Sebastiaan At the price of the first product there is VAT in big text. Not at the others.Closed   WPC Product Bundles   Updated March 11, 2022 at 7:09am   2 Most recent comment from Janilyn T.:Hi Sebastiaan, Please read my response to your question in the previous ticket.  I'll close this one because of duplicated content. Kindly follow up the progress on your issue in the previous o ... Neil Harner Negative component priceClosed   WPC Composite Products   Updated March 10, 2022 at 12:55pm   2 Most recent comment from Janilyn T.:Hi Neil,  Thank you for contacting WPClever Support Forum.  We’ve received your ticket and assigned one of our developers to help you with that.  He’ll be looking into your question and respond ... Dan Remove thumbnail on no item neededClosed   WPC Composite Products   Updated March 10, 2022 at 11:40am   4 Most recent comment from Janilyn T.:Hi Dan,That number is the attachment ID of an image you uploaded to your site to user for products with no image configured: https://www.screencast.com/t/fixkuqqrKnu. You need to change this number if ... Grill Plugin makes round off errors causing mollie payment plugin to crash   WPC Product Bundles   Updated March 25, 2022 at 11:07am   7 Most recent comment from Grill:aaaaannd it can be closed again. It seems not your plugin but the Mollie payment plugin was the main cause of the error. Arttu Composite products quantity problemClosed   WPC Composite Products   Updated March 9, 2022 at 4:30am   2 Most recent comment from Janilyn T.:Hi Arttu,Thanks for contacting us here.For your information, our plugin will create a "virtual" product called composite product that include other normal products inside. So, as in your image, the Pr ... support After activating your plugin and log into my shop, my shop the my account page is real small.Closed   WPC Composite Products   Updated March 9, 2022 at 3:59am   3 Most recent comment from Janilyn T.:Hi Support, Thanks for your feedback. I'm glad that you have been able to figure it out. I'll consider your case closed and close your ticket now. Feel free to submit a new one in case yo ... Erin Dijon Not Working!Closed   WPC Countdown Timer   Updated March 9, 2022 at 3:46am   2 Most recent comment from Dustin H.:Hi Erin,In our plugin, "set visible weekly on every Monday" does not mean it was hidden in the rest of the days. You must add another action to hide it everyday https://www.screencast.com/t/IPNYNrsc ... Thierry ROBIN Obligation to subscribe ?Closed   WPC Product Quantity   Updated March 9, 2022 at 2:54am   4 Most recent comment from Janilyn T.:Hi Thierry,Thanks, that is a Premium feature, which is for setting quantity rules on the product basis. If you decide to continue using the free version, then you can kindly ignore that message.Best r ...