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Public Tickets

Paco Rocha Main product image buggedClosed   WPC Frequently Bought Together   Updated March 28, 2022 at 8:19am   2 Most recent comment from Janilyn T.:Hi Paco, Thanks for contacting WPClever Support Forum. We're not available at the weekends so today (Monday) I am able to process your ticket. If you wouldn't want the main image to be cha ... Ehab Display parent grouped product name in woocommerce orderClosed   WPC Grouped Product   Updated March 25, 2022 at 2:31pm   4 Most recent comment from Ehab:Hi Dustin,Thanks for your replyOur editor update the plugin to v  2.9.8 and added the code to the function fileit's working fine on cart and checkout pages but in order pages & downloads it on ... Kasper Karimaa Same variable product twice or more to the grouped productClosed   WPC Grouped Product   Updated March 25, 2022 at 1:59pm   2 Most recent comment from Janilyn T.:Hi Kasper, Thanks for contacting us here. You can go to the plugin setting under WPClever >> Grouped Product then in the Search section, choose "Yes" for the "Accept same products" option >> Update op ... Marco Sinigaglia WC Order not showing in-bundle product priceClosed   WPC Product Bundles   Updated March 25, 2022 at 9:10am   2 Most recent comment from Janilyn T.:Hi Marco, Thanks for contacting us here. After reading your description of the issue, I can confirm that this is normal in our plugin. As you know, smart bundles offer 2 kinds of pricing methods. With ... Jan (German) VAT Problem with Product Bundles in CartClosed   WPC Product Bundles   Updated March 25, 2022 at 4:56am   2 Most recent comment from Janilyn T.:Hi Jan,Thanks for contacting us here.For your information, we have also received some reports about this issue. This was caused by a conflict in the codes. It also caused some pricing and stock issue ... Corey Schmidt Displaying Variable Product DescriptionsClosed   WPC Grouped Product   Updated March 25, 2022 at 1:09am   6 Most recent comment from Dustin H.:You're welcome!If you are satisfied with our plugin and support, please reward it with a full five-star ★★★★★ rating.https://wordpress.org/support/plugin/wpc-grouped-product/reviews/?fi ... Hugo Show review of variations in product catalog (WPC Show Single Variations 2.1.0)Closed   Other Plugins   Updated March 23, 2022 at 9:09am   2 Most recent comment from Dustin H.:Hi Hugo,By default, you can leave a review for the main variable product only. So, you also can show the review rating of the main product for all variations.Please add the below custom code (How to ... Classroom Directory RefundClosed   Refund/ Invoice Request   Updated March 23, 2022 at 8:28am   2 Most recent comment from Dustin H.:Hi,We have processed your request and refunded this payment. It's sad to hear that our plugin doesn't meet your requirements. Hopefully, we could still have your interest and support of oth ... Ferenc Import/export prices, API connection   WPC Product Bundles   Updated March 23, 2022 at 12:44am   3 Most recent comment from Ferenc:I think I am patient, but one month is passed... Any news? hamed hosseini Select optionsClosed   WPC Product Bundles   Updated March 21, 2022 at 5:31am   2 Most recent comment from Janilyn T.:Hi Hamed, Thank you for contacting WPClever Support Forum. We’ve received your question. However, we need more information in order to help you with the custom codes. Please provide us with a link ... Elena CheckboxClosed   WPC Composite Products   Updated March 19, 2022 at 3:29am   6 Most recent comment from Dustin H.:Hi Paco,I've replied to your ticket here https://wpc.ticksy.com/ticket/3004758/ Paco Rocha Checked all option checked by defaultClosed   WPC Frequently Bought Together   Updated March 19, 2022 at 3:11am   5 Most recent comment from Dustin H.:I tried adding a new product and saw this option wasn't checked by default https://www.screencast.com/t/jNTWiuD8AhrIf you want to turn off it for all old products, please add the below custom c ... Claudio Salas Guzmán Order summaryClosed   WPC Product Bundles   Updated March 17, 2022 at 3:25am   2 Most recent comment from Janilyn T.:Hi Claudio, Thanks for contacting WPClever Support Forum. For your information: Our developers have integrated the options for hiding bundles/bundled products in PDF invoices for some common plugins. ... Alex Margulis Pre purchase inquiryClosed   WPC Product Bundles   Updated March 17, 2022 at 3:22am   4 Most recent comment from Janilyn T.:Hi Alex,I am a customer support so I am not capable of giving a firm answer to your question. This must be investigated by our developers by studying the issue on your site. We haven't received ... Madlena Schulman All variable products are not usable -no add possibilityClosed   WPC Frequently Bought Together   Updated March 17, 2022 at 3:18am   4 Most recent comment from Dustin H.:Hi MAdlena,Please add the below custom code (How to add custom code?) to restrict the number to 3 maximum. add_filter( 'woobt_show_items', 'woobt_show_maximum_items', 99, 2 ); f ...