Please submit a private ticket if you need to share sensitive information, such as license details and admin credentials.

Okay

Public Tickets

Alexander Change Sales Price ColourClosed   WPC Product Bundles   Updated January 26, 2023 at 4:25pm   12 Most recent comment from Alexander:Ah, I hope you had a great time.#1. Thanks.#2. I will work for now without excluding the sales. Lisa Image size in a product setClosed   WPC Grouped Product   Updated January 26, 2023 at 1:09am   6 Most recent comment from Lisa:Hi Dustin,Thanks very much,It helped me a lot!Best regards,Lisa Peter Quantity buttons display in a strange way on composite pageClosed   WPC Composite Products   Updated January 19, 2023 at 5:03pm   4 Most recent comment from Janilyn T.:Hi Peter, Thanks for your feedback. I'm glad that it is working on your live site. I'll consider your case closed and close your ticket now. Feel free to submit a new one in case you encou ... Pamela Conflict with another plugin   WPC Product Timer   Updated January 19, 2023 at 4:52pm   4 Most recent comment from Janilyn T.:Hi Pamela,Thanks for the information. I will report this to our developers so that they can consider making proper changes in the next update.Best regards. Axel Segebrecht Loop name to get custom code working with pop-up   WPC Smart Quick View   Updated January 27, 2023 at 12:26pm   5 Most recent comment from Axel Segebrecht:I now switched to a plugin called Final Price (https://codecanyon.net/item/final-price/7994706) which works well on product pages but not at all in the modal that WPC Smart Quick View is opening.Ple ... Christoph Moosbrugger Technical Issue with the plugin in combination with the webshopClosed   WPC Product Bundles   Updated January 18, 2023 at 8:42am   7 Most recent comment from Janilyn T.:Hi Christoph,Thanks for your patience so far.I have contacted our head developer and asked about this. He said we might have to claim that our plugin is not compatible with the German Market plugin as ... David Whitley How to configure the bundle pluginClosed   WPC Product Bundles   Updated January 17, 2023 at 10:33am   2 Most recent comment from Janilyn T.:Hi David, Thank you for contacting WPClever Support Forum. We’ve received your ticket.  However, the description is not enough for us to find the cause of the problem. Please provide us with some s ... Will Melones Copy Smart Composite components to another productClosed   WPC Composite Products   Updated January 12, 2023 at 10:52am   2 Most recent comment from Janilyn T.:Hi Will, Thank you for contacting WPClever Support Forum.  We’ve received your ticket and assigned one of our developers to help you if that is possible. He’ll be looking into your question and r ... Chaz B Unable to create step by step foods order systemClosed   WPC Composite Products   Updated January 12, 2023 at 10:32am   2 Most recent comment from Janilyn T.:Hi Chaz,Thanks for contacting us here.For your information;1. It's impossible to create step by step as in your description because technically that will requires two separate composite products ... Linda Composite Products & Price by Quantity ConflictClosed   WPC Composite Products   Updated January 12, 2023 at 9:59am   2 Most recent comment from Janilyn T.:Hi Linda, So I have summed up your issues in the previous ticket sent to our developers. I will close this one. Please check the progress of your ticket in the previous one. We will keep only 1 active ... Julia A Wishlist counter doesn't update dynamicallyClosed   WPC Smart Wishlist   Updated January 12, 2023 at 9:54am   2 Most recent comment from Janilyn T.:Hi Julia,Thanks for contacting us here.That would depend on the theme you're using. Maybe the codes need revision for your specific theme.Could you please provide us with your public site link to ... the open market button configurationsClosed   WPC Smart Wishlist   Updated January 12, 2023 at 3:44am   3 Most recent comment from Janilyn T.:Hi Hood Market,Thanks for the feedback. We're a bit overloaded so now we are able to process your ticket. It's great to hear that you have found a solution for your issue.I will close your t ... Richard Weber Issues Plugin Product OptionsClosed   Other Plugins   Updated January 9, 2023 at 7:16pm   3 Most recent comment from Richard Weber:Comment made to wrong ticket. Please ignore.Richard Cristina View settingClosed   WPC Product Bundles   Updated January 9, 2023 at 8:29am   5 Most recent comment from Dustin H.:Hi Cristina,Please add below CSS code to WP-Admin → Appearance → Customize → Additional CSS: .woosb-quantity-input .quantity { min-width: unset; }and the result https://www.screencast.com ... Joseph Lenard WPC Order TipClosed   Other Plugins   Updated January 7, 2023 at 4:18am   3 Most recent comment from Dustin H.:Hi Joseph,In an order, tips were added as fees https://www.screencast.com/t/6rvE3gqQ, so you can add this field https://www.screencast.com/t/xim6oREBKRnZ