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Public Tickets

Liz WPC Composite Products for WooCommerceClosed   WPC Composite Products   Updated June 8, 2023 at 8:25am   2 Most recent comment from Janilyn T.:Hi Liz, The average response time from our support agents and developers on this forum is about 24-48 hours since we're receiving too many new requests at the moment and we need to respond to eve ... Liz Products that have already its own compositeClosed   WPC Composite Products   Updated June 8, 2023 at 8:24am   2 Most recent comment from Janilyn T.:Hi Liz,Thanks for contacting us here.The action you're trying to achieve is not possible. For your information, special product types such as Smart Bundle/ Smart Grouped/ Smart Composite cannot b ... Masi Showing default pricing in catalogClosed   WPC Composite Products   Updated June 8, 2023 at 8:12am   5 Most recent comment from Janilyn T.:Hi Masi, For your case, I think you can use a workaround. First, switch to either the "From" price format. Then, you can use the Loco Translate plugin to translate this phrase in our plugin. Kindly fo ... Domen Kavčič quantityClosed   WPC Composite Products   Updated June 8, 2023 at 8:02am   2 Most recent comment from Janilyn T.:Hi Domen,Thanks for contacting us here.I have checked your product, it isn't a smart composite, it's a simple product so the quantity buttons are not from our plugin:You will need to check ... Raphael Compatibility with shoptimizer themeClosed   WPC Frequently Bought Together   Updated June 7, 2023 at 3:09pm   1 Most recent comment from Raphael:null Adam WPC AJAX Add to Cart for WooCommerce - prevent send form if input is requiredClosed   Other Plugins   Updated June 7, 2023 at 3:26am   3 Most recent comment from Dustin H.:Hi Adam,Please give me a product link that has this issue then I can check.For more quickly, please send me your website credentials (wp-admin link, username, password) then I can check and fix it f ... varlaj Issue with "Bought Together" Plugin - Price Not Loading for Variable Products.   WPC Frequently Bought Together   Updated June 6, 2023 at 8:43am   7 Most recent comment from varlaj:No worries about the delay in response. Ok, you can close the ticket. Thank you for your assistance.Have a nice day. ori HiClosed   WPC Product Timer   Updated June 5, 2023 at 9:16am   2 Most recent comment from Janilyn T.:Hi Ori,Thanks for contacting us here.For your information, the WPC Product Timer is a plugin for setting various kinds of actions on Products, not for other post types. You can refer to our document ... Hao WPC Product Bundles for WooCommerce refundClosed   Refund/ Invoice Request   Updated June 4, 2023 at 11:42pm   2 Most recent comment from Dustin H.:Hi Hao,We have processed your request and refunded this payment. It's sad to hear that our plugin doesn't meet your requirements. Hopefully, we could still have your interest and support of ... Sardar Sale Price For Various Dates of a MonthClosed   WPC Product Timer   Updated June 2, 2023 at 2:34pm   2 Most recent comment from Janilyn T.:Hi Sardar,Thanks for contacting us here.For your information, there's no way to configure that in just 1 action. You must separate them into different actions. About the timers:  - Default acti ... Johan Olofsson functionalityClosed   WPC Product Timer   Updated June 2, 2023 at 2:15pm   8 Most recent comment from Janilyn T.:Hi Johan,Pardon me? I'm not getting your question. Did you mean what the relationship of Set sale price timer to other timers/actions in the list? Set sale/regular price, Enable/Disable Sold In ... Riccardo Public wishlistClosed   WPC Smart Wishlist   Updated June 2, 2023 at 2:11pm   2 Most recent comment from Janilyn T.:Hi Riccardo, Thanks for contacting us here. For your information: 1. When users create a wishlist, it is private and personal to that user account only.  If they would like to share their wishlist to ... Jim Spratt ImagesClosed   WPC Composite Products   Updated June 1, 2023 at 8:48am   2 Most recent comment from Janilyn T.:Hi Jim, Thanks for contacting us here. You can use our WPC Smart Quick View for WooCommerce plugin on component sub-products. After installing this plugin: - Go to WPClever >> Composite Products >> ch ... Daniel Quick view Add to cart doesn't update cart automaticallyClosed   WPC Smart Quick View   Updated June 1, 2023 at 8:05am   2 Most recent comment from Janilyn T.:Hi Daniel, Thank you for reaching out to us. First, you can kindly install this plugin https://wordpress.org/plugins/wpc-ajax-add-to-cart/ to assist the AJAX loading on your site. It's easy a ... varlaj Missing imageClosed   WPC Frequently Bought Together   Updated May 31, 2023 at 12:31pm   10 Most recent comment from varlaj:Hello, Thank you for finding this. It would be preferable to have lazy loading available but it is OK without. You may go ahead and close this ticket. During the testing, I came across another issue r ...