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Public Tickets

David Radio Buttons and Swatches compatibility   WPC Variations Radio Buttons   Updated January 18, 2024 at 7:08am   4 Most recent comment from Janilyn T.:Hi David,Thanks for contacting us here.For your information, these plugins offer variation selector interfaces for variable products so you can only choose to use 1 of them at a time.The WPC Variation ... JB Cart Menu Item to launch fly to cart   WPC Fly Cart   Updated January 17, 2024 at 7:20am   8 Most recent comment from JB:Perfect. Thanks Dustin! Volodymyr Zhogov Why don’t you have all the plugins on your website?   Other Plugins   Updated January 17, 2024 at 3:57am   6 Most recent comment from Janilyn T.:Hi Volodymyr,No, we will still support our free plugins, but you know, the support scopes for free plugins are now limited due to our understaffed situation. In most cases, we pay more attention to t ... Geoffray Doesn't work on variable product   Refund/ Invoice Request   Updated January 17, 2024 at 2:39am   4 Most recent comment from Dustin H.:Hi Geoffray,We have processed your request and refunded this payment. It's sad to hear that our plugin doesn't meet your requirements. Hopefully, we could still have your interest and supp ... Tanguy Problem connexion with Plugin : Estimated delivery date   Other Plugins   Updated January 15, 2024 at 9:50pm   6 Most recent comment from Tanguy:Hello,Ok, I hope you can fix this error... I really like your plugin, it would bother me if I had to find another one. I await your return when you will have a definitive response from the developers ... Accolmile About the CSS for the kits   WPC Force Sells   Updated January 15, 2024 at 9:48am   2 Most recent comment from Janilyn T.:Hi Accolmile, Thank you for contacting WPClever Support Forum. We are not available on the weekends so today I am able to process your ticket. We’ve received your question. However, we need more i ... Julia Prevent From Deselecting Mandatory Components Products   WPC Composite Products   Updated January 15, 2024 at 9:31am   4 Most recent comment from Janilyn T.:Hi Julia, Thanks for the video. Your response came when we were out of our business hours already last week so I will continue our session today (Monday).Maybe you have missed some details on the comp ... Sherry Woo upgrade to 8.5.0 broke the flycartClosed   WPC Fly Cart   Updated January 11, 2024 at 4:06am   4 Most recent comment from Janilyn T.:Hi Sherry, Thanks for your feedback. Then it must be an issue with the caches or temporary files on your site and browser. I'll consider your case closed and close your ticket now. Feel free t ... Niclas Want to show floating cart on home pageClosed   WPC Fly Cart   Updated January 10, 2024 at 3:31am   2 Most recent comment from Janilyn T.:Hi Niclas,Thanks for contacting us here.You can click once to choose 1 option and hold down the Ctrl or Command when clicking to choose multiple pages. If it appears as my image below, then the Fly Ca ... Volodymyr Zhogov There is no static button on the smartphoneClosed   WPC Smart Quick View   Updated January 8, 2024 at 10:38pm   2 Most recent comment from Janilyn T.:Hi Volodymyr,Thanks for your interest in our plugin.I checked our demo site on the mobile device, the button can be adjusted to stay static on the product image. The hover effect is added from our WPC ... gianluca la mantia I'm looking to buy this plugin, but i can't get the demo version workingClosed   WPC Grouped Product   Updated January 8, 2024 at 9:22am   3 Most recent comment from gianluca la mantia:Thank you very much, you are right I had downloaded the wrong plugin. Now I downloaded the right one and it works. Fernando Daniel Stal Placeholder for the name and description stay there when you enter the fieldClosed   WPC Composite Products   Updated January 8, 2024 at 3:49am   3 Most recent comment from Dustin H.:Hi Fernando,Thanks for informing us of this issue. It will be fixed in the next updated version of our plugin. Volodymyr Zhogov Is there automation for product selection?Closed   WPC Frequently Bought Together   Updated January 7, 2024 at 10:26pm   2 Most recent comment from Janilyn T.:Hi Volodymyr,Thanks for contacting us here.1. Unfortunately, we can't suggested Bought Together items based on order history. That would require more access rights and sometimes, it causes confli ... Alaa my variable options are not appearing in the search listClosed   WPC Frequently Bought Together   Updated January 7, 2024 at 10:06pm   2 Most recent comment from Janilyn T.:Hi Alaa, Thank you for contacting WPClever Support Forum. For your information:  In the free version of our plugin, only simple and simple subscription products can be searched and added. Instead ... Abdul We test free plugin, wants to go with pro version with some clarifications.Closed   WPC Composite Products   Updated January 7, 2024 at 9:22pm   2 Most recent comment from Janilyn T.:Hi Abdul, Thanks for contacting WPClever Support Forum. We're not available at the weekends so today (Monday) I am able to process your ticket.FYI, with our plugin, you need to classify a shipp ...