Please submit a private ticket if you need to share sensitive information, such as license details and admin credentials.

Okay

Public Tickets

Kyle Existing Ticket #3429461Being Passed To DeveloperClosed   WPC Composite Products   Updated August 16, 2023 at 10:42am   2 Most recent comment from Janilyn T.:Hi Kyle, Thanks for checking back here with me. I have checked your ticket, it is still open and on the pending line waiting for our developer to have the first touch. You can rest assured that your t ... Ben HPOSClosed   Other Plugins   Updated August 15, 2023 at 6:27pm   3 Most recent comment from Jürgen D:In woocommerce WPC Product Bundles for WooCommerce (Premium) is still shown as incompatible plugin. Robert Quanitity not updating on mobile version of siteClosed   WPC Fly Cart   Updated August 15, 2023 at 2:00pm   2 Most recent comment from Janilyn T.:Hi Robert,Thanks for contacting us here.Please check if you are using our plugin or not - it's WPC Fly Cart for WooCommerce.I checked your link and it's not our plugin:This is how our plugin ... azwa Shoppable imagesClosed   Other Plugins   Updated August 15, 2023 at 1:17pm   6 Most recent comment from Janilyn T.:Hi Azwa, From my end here, the spot looks normal to me. The plus symbol is properly centered: You can check my image above and test your site link in an Incognito or Inprivate tab to be sure. Best reg ... Marc Massive updateClosed   WPC Product Quantity   Updated August 15, 2023 at 3:36am   12 Most recent comment from Dustin H.:Please watch the screen recording video of the whole progress export-edit-import here https://app.screencast.com/CSaN6Jb1oWb35The product "Simple" has an empty min/step/max field before exporting. A ... Kristine Gyenese Not able to add composite products in backend manual ordersClosed   WPC Composite Products   Updated August 15, 2023 at 2:33am   3 Most recent comment from Dustin H.:Hi Kristine,Currently, our plugin hasn't this feature. The buyer needs to choose component products before adding a composite to the cart and it causes difficulty when implementing that feature ... Mann Say Goodbye to Unexpected End of JSON InputClosed   Updated August 11, 2023 at 12:20pm   1 Most recent comment from Mann:"Unexpected End of JSON Input" is an error that happens when dealing with JSON data, often in programming or web work. It means the JSON data is not complete or has a mistake. To fix it: Check JSON Da ... Anna Sprachzentrum Learn German language from Native speakers "One one One" and "Online" at Anna SprachzentrumClosed   WPC Price by Quantity   Updated August 11, 2023 at 7:42am   1 Most recent comment from Anna Sprachzentrum:Anna Sprachzentrum offers A1, A2, B1, B2, C1 and C2 levels German Language courses in Karachi. Our Native speakers faculty are highly qualified and experienced to provide Students, Job seekers, House ... Alessandro Problem with Price based on countryClosed   WPC Composite Products   Updated August 11, 2023 at 2:14am   2 Most recent comment from Janilyn T.:Hi Alessandro,Thanks for contacting us here.Our plugin is not working with the other plugin. We have received some reports before but the conflict is not resolvable.If your site uses AJAX add to cart, ... Brian Discounts added as negative line items are not supported by PayPal Commerce.Closed   WPC Product Bundles   Updated August 9, 2023 at 9:24am   5 Most recent comment from Janilyn T.:Hi Brian,Thanks for your feedback.Please reach us back if you need any further information at any time.Best regards. Joachim Update PriceClosed   WPC Grouped Product   Updated August 7, 2023 at 9:20am   3 Most recent comment from Janilyn T.:Hi Joachim, Thanks for your feedback. I'm glad that you have been able to figure it out. I'll consider your case closed and close your ticket now. Feel free to submit a new one in case you ... Dominic From Variable product to Composite ProductClosed   WPC Composite Products   Updated August 5, 2023 at 1:49am   2 Most recent comment from Janilyn T.:Hi Dominic,Thanks for contacting us here.The action you're trying to achieve is not possible. For your information, special product types such as Smart Bundle/ Smart Grouped/ Smart Composite cann ... CRESPO WAITING 1 MONTH OF REPLY FROM YOUR SUPPORTClosed   WPC Composite Products   Updated August 3, 2023 at 10:04am   8 Most recent comment from Janilyn T.:Thanks for understanding.I will consider your case closed now. If you need our help again, feel free to contact at any time.Best regards and have a nice day. 燕婷 WPC Frequently Bought Together for WooCommerceClosed   Refund/ Invoice Request   Updated August 2, 2023 at 7:00am   3 Most recent comment from Dustin H.:Hi 燕婷,We have processed your request and refunded this payment. It's sad to hear that our plugin doesn't meet your requirements. Hopefully, we could still have your interest and suppor ... Barrett Custom countdown timer - repeating weekly countdown to day/time of the weekClosed   WPC Countdown Timer   Updated August 2, 2023 at 3:37am   2 Most recent comment from Janilyn T.:Hi Barrett,Thanks for contacting us here.For your information, our plugin doesn't recur the countdown, which means when it counts down to the ending time, the countdown will stop and display the ...