Please submit a private ticket if you need to share sensitive information, such as license details and admin credentials.

Okay

Public Tickets

Carrie Drephal Component products not showing up on order details, pick tickets, or packing slipsClosed   WPC Composite Products   Updated November 17, 2023 at 1:15pm   3 Most recent comment from Janilyn T.:Hi Carrie, Thanks for your feedback. I'm glad that you have been able to figure it out. I'll consider your case closed and close your ticket now. Feel free to submit a new one in case you ... netanel zaken error when add to cartClosed   WPC Product Bundles   Updated November 17, 2023 at 11:50am   2 Most recent comment from Janilyn T.:Hi Netanel, Thank you for contacting WPClever Support Forum.  We’ve received your ticket. However, the description is not enough for us to find the cause of the problem.  Please provide us with s ... nettopp Recreating webshop - can bundles be migrated?   WPC Product Bundles   Updated November 16, 2023 at 10:47am   3 Most recent comment from nettopp:Hello!What is the status here?Is it possible to migrate bundles from the previous website running your bundle-plugin? :- ) nick add wishlist icon to header same as demo websiteClosed   WPC Smart Wishlist   Updated November 16, 2023 at 3:26am   2 Most recent comment from Janilyn T.:Hi Nick,Thanks for contacting us here.For your information:All of our WPC themes have this integrated already, you can check them out here: https://wpclever.net/downloads/category/themes/ If you want ... Paulo Lemos How to let only the bundled products appear in the order details?Closed   WPC Product Bundles   Updated November 15, 2023 at 8:44am   15 Most recent comment from Dustin H.:Hi Paulo,I think we should jump to the starting point.We'll hide bundled sub-products for your "invoice system" only.  Instead of using this snippet https://app.screencast.com/6OIDsJq5nxWLL, y ... SeokIn Can you provide me with the shortcode?Closed   WPC Smart Wishlist   Updated November 13, 2023 at 4:51pm   3 Most recent comment from SeokIn:Thank you so much. Tjeerd After update we are not able to choose the none optionClosed   WPC Composite Products   Updated November 13, 2023 at 6:32am   3 Most recent comment from Tjeerd:HI Janilyn, Great that worked! Thanks for the quick support!Kind regards,Tjeerd Tam Filtering Composite ProductClosed   WPC Composite Products   Updated November 10, 2023 at 10:50am   2 Most recent comment from Janilyn T.:Hi Tam, Thanks for your interest in our plugin. For your information, our plugin doesn't support conditional logic like that, unfortunately.  Components inside each composite are independent of ... Luke Not able to add products to a product bundleClosed   WPC Product Bundles   Updated November 10, 2023 at 10:19am   3 Most recent comment from Janilyn T.:Hi Luke, Thank you for contacting WPClever Support Forum. For your information:  In the free version of our plugin, only simple and simple subscription products can be searched and added. Instead ... Atul The same attributes are not in the same line when comparingClosed   WPC Smart Compare   Updated November 9, 2023 at 4:02pm   2 Most recent comment from Janilyn T.:Hi Atul,Thanks for contacting us here.For your information, the attributes are displayed in the order you have added them in the Attributes tab of each single product page. It's impossible to a ... Stephane Crteaux Shipping not applied to compost productClosed   WPC Composite Products   Updated November 9, 2023 at 4:00pm   2 Most recent comment from Janilyn T.:Hi Stephane,Thanks for contacting us here. Maybe you have configured things incorrectly.Please read the online documentation and check the shipping class and shipping method you have configured for yo ... Adam Nowak WPC Bundle no Add to Cart when not logged inClosed   WPC Product Bundles   Updated November 9, 2023 at 3:55pm   2 Most recent comment from Janilyn T.:Hi Adam,Thanks for contacting us here.For your information, our plugin doesn't restrict the accessibility to buy bundles for unlogged/unregistered users. In another way, our plugin doesn't r ... Marcelo Can't make a bundle of bundlesClosed   WPC Product Bundles   Updated November 9, 2023 at 3:17pm   2 Most recent comment from Janilyn T.:Hi Marcelo, Thanks for contacting us here. The action you're trying to achieve is not possible. For your information, special product types such as Smart Bundle/ Smart Grouped/ Smart Composite ca ... Gennady Price does not changeClosed   WPC Product Bundles   Updated November 9, 2023 at 2:26pm   2 Most recent comment from Janilyn T.:Hi Gennady, Thanks for contacting us here. The action you're trying to achieve is not possible. For your information, special product types such as Smart Bundle/ Smart Grouped/ Smart Composite ca ... Chris styling of product popup/lightboxClosed   WPC Smart Quick View   Updated November 9, 2023 at 2:24pm   2 Most recent comment from Janilyn T.:Hi Chris,Thanks for contacting us here.We do not make options for that in the plugin settings. If you want to change the styling, please describe what you need in images then provide us with a publi ...