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Public Tickets

MIchael Elliott Your Site is Experiencing a Technical IssueClosed   WPC Product Quantity   Updated December 11, 2023 at 9:56am   2 Most recent comment from Janilyn T.:Hi Michael, Thanks for reporting this issue to us. We are sorry for the inconvenience.  I have received a notification from our developers that they have fixed the issue over the weekend and everythi ... Eric error when checking for updatesClosed   WPC Composite Products   Updated December 11, 2023 at 9:55am   2 Most recent comment from Janilyn T.:Hi Eric,Thanks for reporting this issue to us. We are sorry for the inconvenience.  I have received a notification from our developers that they have fixed the issue over the weekend and everything h ... Hamsa Composite productsClosed   WPC Composite Products   Updated December 8, 2023 at 6:48pm   3 Most recent comment from Hamsa:Solved!Thanks so much! Szymon Discount pluginClosed   WPC Frequently Bought Together   Updated December 8, 2023 at 7:31am   2 Most recent comment from Janilyn T.:Hi Szymon, Thanks for contacting WPClever Support Forum.  For your information: We have received many similar reports about this issue. Our developers have declared that our plugins are not compatib ... Dan Recreating a smart bundle from the demo pageClosed   WPC Product Bundles   Updated December 7, 2023 at 2:52pm   2 Most recent comment from Janilyn T.:Hi Dan,Thanks for your feedback. I'm glad that you have got it figured out.To make sure Updates can be delivered to your site properly, you can enter your License keys to verify the copy of our ... Chrys Auto-positioning when Multiple BadgesClosed   WPC Badge Management   Updated December 7, 2023 at 2:45pm   2 Most recent comment from Janilyn T.:Hi Chrys,Thanks for contacting us here.For your information, when you set up global badges, there is a box for setting the order:This will determine where this badge will be placed/prioritized when th ... Bill Compatibility with LumiseClosed   WPC Product Bundles   Updated December 4, 2023 at 9:42am   2 Most recent comment from Janilyn T.:Hi Bill,Thanks for contacting WPClever Support Forum. We're not available at the weekends so today (Monday) I am able to process your ticket. As we are not very familiar with the latter, we can ... Faruk Yilmaz Quick View don't work !Closed   WPC Smart Quick View   Updated December 2, 2023 at 10:12am   2 Most recent comment from Janilyn T.:Hi Faruk, Thank you for reaching out to us.You might want to check the variation swatches plugin you're using on your site as well. You can try deactivating that then check again if the issue wit ... Raquel Wishlist to cart?Closed   WPC Smart Wishlist   Updated December 2, 2023 at 10:10am   2 Most recent comment from Janilyn T.:Hi Raquel,Thanks for contacting us here.Unfortunately, our plugin doesn't have that feature. I'm afraid our wishlist plugin cannot function as you prefer.Best regards. Anisha Override single product with bundeld product in cart.Closed   WPC Product Bundles   Updated December 2, 2023 at 10:08am   2 Most recent comment from Janilyn T.:Hi Anisha,Thanks for contacting us here.If you have enabled the Sold Individually option for single product page, it cannot be added to cart once more when it's also inside another bundle. Our p ... waleed Please repsond my private ticketClosed   WPC Smart Quick View   Updated December 2, 2023 at 6:24am   3 Most recent comment from waleed:Please do not be late for me Daniel How do I setup subcategories?   WPC Product Quantity   Updated December 2, 2023 at 5:13am   2 Most recent comment from Janilyn T.:Hi Daniel, Thank you for contacting WPClever Support Forum.  We’ve received your ticket and assigned one of our developers to help you with that.  He’ll be looking into your question and respond ... Tobias Nordahl Multi Currency recommendation for Composite Products - Which works, if any?Closed   WPC Composite Products   Updated November 29, 2023 at 7:31am   4 Most recent comment from Janilyn T.:Hi Tobias,Unfortunately, we only keep a list of incompatible plugins so that our developers can work on the issue properly. Honestly, most of the common multicurrency plugins have at least a report of ... Filip Decimal quantityClosed   WPC Product Quantity   Updated November 29, 2023 at 7:18am   2 Most recent comment from Janilyn T.:Hi Filip,Thanks for contacting us here.For your information, I can confirm that our plugin works with 2-digit decimal quantity values. You can check my video here: https://app.screencast.com/V08EoqqN ... Matti Kovanen Giving discount for only one option on the listClosed   WPC Composite Products   Updated November 29, 2023 at 7:07am   2 Most recent comment from Janilyn T.:Hi Matti,Thanks for contacting us here.All products added to the same components are considered equal. So users can either user the full price of them all or set up a new price for all in the backend. ...