Please submit a private ticket if you need to share sensitive information, such as license details and admin credentials.

Okay

Public Tickets

Eric Fox Show products removed from bundleClosed   WPC Product Bundles   Updated December 19, 2023 at 6:25pm   3 Most recent comment from Eric Fox:Thanks, but I don't see how this would impact any discount or pricing plugins. It has nothing to do with pricing or discounts. It is mostly a theming issue -- displaying for the user the produc ... Hein Conditional logic woocommerce product options pluginClosed   Other Plugins   Updated December 19, 2023 at 2:56am   4 Most recent comment from Janilyn T.:Hi Hein,  It's sad to hear that you're leaving. You can request a full refund of your purchase by submitting a new ticket under the Refund Request category and provide license details inc ... rocio error wp compositerClosed   WPC Product Bundles   Updated December 18, 2023 at 12:08am   2 Most recent comment from Janilyn T.:Hi Dew, Thank you for contacting WPClever Support Forum.  We’ve received your ticket. However, the description is not enough for us to find the cause of the problem.  Please provide us with some ... Francesco WPC Fly Cart broken since 5.6.2Closed   WPC Fly Cart   Updated December 15, 2023 at 3:58am   9 Most recent comment from Dustin H.:Hi Francesco,Please try again! Maybe that is the cache from wordpress.org. the open market php for header icon tickerClosed   WPC Smart Wishlist   Updated December 13, 2023 at 3:16am   5 Most recent comment from the open market:Oof da! I way overshot that. Thanks! Maja Adding a variation on a whole bundle   WPC Product Bundles   Updated December 12, 2023 at 2:18pm   6 Most recent comment from Maja:Hello, that solved the problem! Thank you! Eric WPML compatibilityClosed   WPC Composite Products   Updated December 11, 2023 at 10:16am   2 Most recent comment from Janilyn T.:Hi Eric, Thanks for contacting WPClever Support Forum.  For your information, in some product translating plugins like WPML or Polylang, the sub-products won't be automatically translated and ad ... MIchael Elliott Your Site is Experiencing a Technical IssueClosed   WPC Product Quantity   Updated December 11, 2023 at 9:56am   2 Most recent comment from Janilyn T.:Hi Michael, Thanks for reporting this issue to us. We are sorry for the inconvenience.  I have received a notification from our developers that they have fixed the issue over the weekend and everythi ... Eric error when checking for updatesClosed   WPC Composite Products   Updated December 11, 2023 at 9:55am   2 Most recent comment from Janilyn T.:Hi Eric,Thanks for reporting this issue to us. We are sorry for the inconvenience.  I have received a notification from our developers that they have fixed the issue over the weekend and everything h ... Hamsa Composite productsClosed   WPC Composite Products   Updated December 8, 2023 at 6:48pm   3 Most recent comment from Hamsa:Solved!Thanks so much! Szymon Discount pluginClosed   WPC Frequently Bought Together   Updated December 8, 2023 at 7:31am   2 Most recent comment from Janilyn T.:Hi Szymon, Thanks for contacting WPClever Support Forum.  For your information: We have received many similar reports about this issue. Our developers have declared that our plugins are not compatib ... Dan Recreating a smart bundle from the demo pageClosed   WPC Product Bundles   Updated December 7, 2023 at 2:52pm   2 Most recent comment from Janilyn T.:Hi Dan,Thanks for your feedback. I'm glad that you have got it figured out.To make sure Updates can be delivered to your site properly, you can enter your License keys to verify the copy of our ... Chrys Auto-positioning when Multiple BadgesClosed   WPC Badge Management   Updated December 7, 2023 at 2:45pm   2 Most recent comment from Janilyn T.:Hi Chrys,Thanks for contacting us here.For your information, when you set up global badges, there is a box for setting the order:This will determine where this badge will be placed/prioritized when th ... Bill Compatibility with LumiseClosed   WPC Product Bundles   Updated December 4, 2023 at 9:42am   2 Most recent comment from Janilyn T.:Hi Bill,Thanks for contacting WPClever Support Forum. We're not available at the weekends so today (Monday) I am able to process your ticket. As we are not very familiar with the latter, we can ... Faruk Yilmaz Quick View don't work !Closed   WPC Smart Quick View   Updated December 2, 2023 at 10:12am   2 Most recent comment from Janilyn T.:Hi Faruk, Thank you for reaching out to us.You might want to check the variation swatches plugin you're using on your site as well. You can try deactivating that then check again if the issue wit ...