Public Tickets
Ricardo
Product Variation Description on Cart and Orders Notifications
WPC Product Bundles
Updated January 27, 2025 at 9:48am
6
Most recent comment from Ricardo:Hy Dustin, just tested it on the staging website and did the same in the live website. Seems to have solved the problem. Many thanks for your assistance.Best regards,Ricardo
Angelo Lazzari
Get compoenent product list by code
WPC Composite Products
Updated January 25, 2025 at 7:27am
9
Most recent comment from Angelo Lazzari:you are the MASTER OF THE UNIVERSE!!!!! Thank you VERY much!!!!!!!!!!!!!!!
Anais
Chosen settings do not apply on the product page/cart
WPC Composite Products
Updated January 23, 2025 at 4:35pm
2
Most recent comment from Dustin H.:Hi Anais,
We provide premium support exclusively for users who have purchased the premium plugin. Please provide your license key or email so I can verify your purchase. https://wpclever.net/downloads ...
Jason
WPC copy billing address to copy new field
Other Plugins
Updated January 23, 2025 at 4:28am
2
Most recent comment from Dustin H.:Hi Jason,
Please give the same name for that field with different prefixes, "billing_" and "shipping_", for example:
billing_phone
shipping_phone
or
billing_customer_phone
shipping_customer_phone
Stephan
No support with pro
WPC Grouped Product
Updated January 23, 2025 at 4:10am
2
Most recent comment from Dustin H.:Hi Stephan,
I'm so sorry for the late reply!
I've replied to your private ticket.
Jan
Not sure which producr i need
WPC Product Bundles
Updated January 23, 2025 at 3:43am
2
Most recent comment from Dustin H.:Hi Jan,
For #1 and #4, you can combine two plugins from us:
https://wordpress.org/plugins/wpc-product-quantity/ to configure the quantity to be a multiple of 6.
https://wordpress.org/plugins/wpc-pri ...
Karolis
cannot add product
WPC Product Bundles
Updated January 22, 2025 at 4:37pm
2
Most recent comment from Dustin H.:Hi Karolis,
Maybe they are variable products, and you can add them to a bundle when using the premium version of our plugin: https://wpclever.net/downloads/product-bundles/
With the free version, you ...
Marcel Janssen`
Configuring
WPC Frequently Bought Together
Updated January 20, 2025 at 4:12pm
2
Most recent comment from Dustin H.:Hi Marcel,
Actually, products in the frequently-bought-together list are optional, so we don't change the add-to-cart button by default.
Please add the custom code below if you still want to chan ...
Neil
Custom post type
WPC AJAX Search
Updated January 19, 2025 at 3:45pm
2
Most recent comment from Dustin H.:Hi Neil,
By default, this plugin is used to search for products. Therefore, returning the result only shows products with the post type 'product' even if you have added filters for post type ...
BM
Polylang support
WPC Product Tabs
Updated January 17, 2025 at 12:23pm
5
Most recent comment from BM:Hi Dustin,Yes, shortened indeed !Thanks a lot.Best regards.PS:I think you can close this ticket, but leaving it visible for people concerned by this need
Lazar
Free shipping bar ( added with shortcode ) not updating via AJAX in Checkout page
Other Plugins
Updated January 17, 2025 at 8:32am
3
Most recent comment from Lazar:Works perfectly. Thank you very much Dustin.
Baptiste
Bug display Woocommerce product gallery image
WPC Badge Management
Updated January 17, 2025 at 8:23am
3
Most recent comment from Baptiste:Hi, perfect, thanks.Have a nice day.
Amir
Cart empty after Checkout for budle product only
WPC Product Bundles
Updated January 17, 2025 at 8:09am
1
Most recent comment from Amir:Hi after the recent update, i have been facing this problem and my customers are complaining every day. Basically, when customers add a bundle product in the cart and after pressing checkout, there� ...
Randy Alexander
Two Smart Groups look and act different
WPC Product Bundles
Updated January 17, 2025 at 8:03am
7
Most recent comment from Dustin H.:I didn't change anything else.
Since you chose not to add the main product to your cart, the price entered for the main product does not affect the calculation of the total order amount.
Holger Morlok
Main Product Always Displayed When Using [woobt] Shortcode
WPC Frequently Bought Together
Updated January 17, 2025 at 7:58am
6
Most recent comment from Dustin H.:Unfortunately, we do not have complete documentation for these shortcodes. Some parameters are only used when encountering uncommon problems.
Regarding variable products, please ensure that you didn&# ...