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  Public Ticket #4541851
Conditional Logic issue with Image Radio fields - Upload fields not triggering
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  •  2
    Rafael started the conversation

    Hello,

    I am writing to report a bug regarding the conditional logic in the WPC Product Options plugin.

    The Setup:

    • I have a Radio Field (Image Radio) used for customization zones, such as "Personalização Costas".
    • I have created File Upload fields that should only appear when specific radio options are selected.
    • For example, "Carregar Arte - Costas Pequena" should show if "costas-pequena" is selected.

    The Problem:

    • The conditional logic does not work when using Image Radio fields.
    • Even when the "Value" matches perfectly (lowercase, no spaces) and the IDs are correct, the upload fields do not appear when the radio option is clicked.
    • When I change the parent field type from "Image Radio" to "Image Checkbox," the logic works perfectly.

    It appears the plugin is not correctly triggering the "change" event for Radio button selections to update the visibility of dependent fields.

    Please let me know if there is a fix for this.

  •  2
    Rafael replied

    Hello,

    I recently purchased a Premium License for WPC Product Options and was expecting to receive premium support as part of the package.

    I submitted a support ticket two days ago and have not yet received a response. As this issue is currently affecting my website, I would greatly appreciate your prompt assistance.

    Please let me know the status of my ticket and when I can expect a reply.

    Thank you in advance for your support.

  •  1,688
    Dustin replied

    Hi Rafael,

    Thanks for letting us know about this issue!

    Please update our plugin to the latest version 3.1.1, clear the cache, and try again. We've fixed it.

    Best regards,
    Dustin