Please submit a private ticket if you need to share sensitive information, such as license details and admin credentials.

Okay

Public Tickets

Jolly Jingles Bundled Products not connected to Google Merchant CenterClosed   WPC Product Bundles   Updated July 3, 2023 at 9:04am   2 Most recent comment from Janilyn T.:Hi Jolly,Thanks for contacting us here.FYI, we are only specialized in dealing with products on the WooCommerce platform. If you need help with adding products to Google Merchant Center, you can kind ... Eric Documentation?Closed   WPC Smart Compare   Updated July 3, 2023 at 7:58am   2 Most recent comment from Janilyn T.:Hi Eric,Thanks for reaching out.That section in the Smart bundles documentation is for introducing the combination between the two plugins only.You can click on Home then find the Smart Compare doc un ... Laura Metze Virtual subscription bundlesClosed   WPC Product Bundles   Updated July 3, 2023 at 7:33am   2 Most recent comment from Janilyn T.:Hi Laura,Thanks for contacting WPClever Support Forum. We're not available at the weekends so today (Monday) I am able to process your ticket. For your information, our plugin will help users c ... Emeline Edit the bundle once in cartClosed   WPC Product Bundles   Updated June 30, 2023 at 4:40pm   3 Most recent comment from Emeline:Sorry to read that but Many thanks for your prompt reply, Janilyn.Have a good day,emeline ikaroweb WPC Sticky Add To Cart for WooCommerceClosed   Other Plugins   Updated June 30, 2023 at 2:43pm   2 Most recent comment from Janilyn T.:Hi Ikaroweb,Thanks for contacting us here.Unfortunately, that is impossible with our plugin. Since the variation selector on the Sticky bar might be in conflict with the main selector of the main prod ... Devanir Remove name product variations   WPC Grouped Product   Updated June 29, 2023 at 4:05am   2 Most recent comment from Janilyn T.:Hi Devanir, Thank you for contacting WPClever Support Forum.  We’ve received your ticket and assigned one of our developers to help you with that.  He’ll be looking into your question and respon ... qiushiliang does this plugin support third-party variant color palette plugins!Closed   WPC Linked Variation   Updated June 28, 2023 at 8:37am   2 Most recent comment from Janilyn T.:Hi Qiushiliang, Please read my response to your question in the previous ticket.  I'll close this one because of duplicated content. Kindly follow up the progress on your issue in the previous ... Christian Woidschützke Smart Bundle issues with variable ProductsClosed   WPC Product Bundles   Updated June 28, 2023 at 8:32am   3 Most recent comment from Janilyn T.:Hi Christian, Thanks for your feedback. I'm glad that you have been able to figure it out.Here is the online documentation for your reference: https://doc.wpclever.net/woosb/ I'll conside ... Urban RoundingClosed   WPC Product Bundles   Updated June 27, 2023 at 9:30am   4 Most recent comment from Janilyn T.:Hi Urban,For your information, in order to use the Discount option, you must use the auto-calculated price method for the bundle. So our plugin will calculate the total price based on the sub-total of ... Angelo Perna ddSlick Multiple selectionClosed   WPC Composite Products   Updated June 27, 2023 at 9:05am   4 Most recent comment from Janilyn T.:Hi Angelo, You can request a full refund of your purchase by submitting a new PRIVATE ticket under the Refund Request category and fill out both custom fields with your Invoice ID and License Emai ... Mykhailo Stock status doesn't change inside productClosed   WPC Product Timer   Updated June 27, 2023 at 8:55am   2 Most recent comment from Janilyn T.:Hi Mykhailo, Thanks for contacting us here. The issue you're having is because you have configured the timers incorrectly. Now, let's try "interpreting" the actions, then from now on, you wi ... Ritchie Check All in BulkClosed   WPC Frequently Bought Together   Updated June 26, 2023 at 7:44am   3 Most recent comment from Dustin H.:Hi Ritchie,Please add the below custom code (How to add custom code?) add_filter( 'woobt_checked_all', '__return_true', 99 );It will mark all checkboxes as checked on the product ... eric notification depend on shipping method? once popup?   WPC Added To Cart Notification   Updated June 22, 2023 at 2:23pm   4 Most recent comment from Janilyn T.:Hi Eric,Thanks for the clarifications. Please allow me some time, I will consult your request with our developers to see if this is possible or not.I will reach back to you when we finish considerin ... Firmin Issue changing the quantity of a productClosed   WPC Fly Cart   Updated June 22, 2023 at 5:43am   4 Most recent comment from Dustin Depp:According to my knowledge, the issue you are having is that you cannot change the quantity of a product when it is bundled with other products. This is because the bundled products are treated as a si ... Volodymyr Zhogov Before the purchase WPC Product Bundles for WooCommerceClosed   WPC Product Bundles   Updated June 21, 2023 at 2:44pm   2 Most recent comment from Janilyn T.:Hi Volodymyr, Thanks for contacting us here. For your information, our plugin has an option for users to select whether they would like to calculate the prices of bundles based on the regular or sal p ...