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Public Tickets

Adriana Pabon concern about buying the fly cart pluginClosed   WPC Fly Cart   Updated September 11, 2020 at 9:00am   2 Most recent comment from Janilyn T.:Hi Adriana,Thanks for contacting us here.Any purchase of a license type from us is permanent. You just need to pay for it once and it will be active for a lifetime, unless users terminate their licen ... Geert Plovie Wishlist option not there on variable productClosed   WPC Smart Wishlist   Updated September 11, 2020 at 4:36am   2 Most recent comment from Janilyn T.:Hi Geert, Thank you for contacting WPClever Support Forum. We’ve received your ticket.  However, the description is not enough for us to find the cause of the problem. Please provide us with some s ... zaid Pro version - can it do a 5+1 deal?Closed   WPC Product Bundles   Updated September 11, 2020 at 3:46am   2 Most recent comment from Janilyn T.:Hi Zaid,  Thanks for contacting us here. I've read your description and honestly, this kind of deal cannot be achieved with just only 1 plugin from us. You will need: - Case 1: If you have add ... Sol Aveiro Error "The pack is not in inventory" | Is in stock, and you can not finalize purchaseClosed   WPC Product Bundles   Updated September 11, 2020 at 2:48am   4 Most recent comment from Janilyn T.:Hi Sol, Thanks for the links. I've checked and some of your products has out-of-stock items so the whole bundle is out of stock as well. This is the default setting of bundles. If you want to mak ... Stephanie R. Thompson Dropdown boxesClosed   WPC Composite Products   Updated September 10, 2020 at 1:57am   3 Most recent comment from Stephanie R. Thompson:I don’t understand much of what you said, but I do know that I need my clients to be able to see without going through this. Hey a there a better product that would suit my needs? This is not workin ... Mustafa Product BundlesClosed   WPC Product Bundles   Updated September 9, 2020 at 5:15am   2 Most recent comment from Janilyn T.:Hi Mustafa,Thanks for contacting us here. I'm not sure which subscription plugin you're are using, however, I think this might be difficult to create such a bundle and include all these 3 c ... khalid compare categoriesClosed   WPC Smart Compare   Updated September 7, 2020 at 8:59am   5 Most recent comment from khalid:Thank you Jacqueline Elliott Free itemClosed   WPC Product Bundles   Updated September 6, 2020 at 10:56am   2 Most recent comment from Janilyn T.:Hi Jacqueline,Thanks for your question.Did you mean you would like to add a 0.00 item to your bundle as a bundled product or add an extra items? It's possible to add a free item to a bundle, but ... Stephanie Replacing default selector doesn't seem to work with selected themeClosed   WPC Product Quantity   Updated September 6, 2020 at 10:52am   6 Most recent comment from Janilyn T.:Hi Stephanie,Thanks for your feedback. About your questions:1. Our developers can help you customize your site to have the price display to your preference. This depends on the theme you're using ... Ícaro Goulart Faria Motta França Possibility of change product by another in bundleClosed   WPC Product Bundles   Updated September 6, 2020 at 10:22am   2 Most recent comment from Janilyn T.:Hi Ícaro,Thanks for contacting WPClever Support Forum.Did you mean you want our plugin to automatically replace an out-of-stock item inside a bundle with another in-stock item in your store to make ... Jon Rains Charging correct taxClosed   WPC Product Bundles   Updated September 3, 2020 at 5:27pm   3 Most recent comment from Jon Rains:This does not answer my question. The page link you provided only shows to set the entire bundle to taxable or non-taxable. I need to have the taxes applied based on the products that are included in ... Gilbert Birthday Card with messageClosed   WPC Frequently Bought Together   Updated September 3, 2020 at 10:16am   2 Most recent comment from Janilyn T.:Hi Gilbert,Thanks for contacting us here. I've checked the given link and I'm afraid that our plugin cannot achieve that kind of display for your product. Our plugin only supports drop-down ... Evan Smith Show full product description in quick view popupClosed   WPC Smart Quick View   Updated September 3, 2020 at 9:56am   2 Most recent comment from Janilyn T.:Hi Evan, Thank you for contacting WPClever Support Forum.  We’ve received your ticket and assigned one of our developers to help you with that.  He’ll be looking into your question and respondin ... Marcin Wesołek Making groups with different optionsClosed   WPC Composite Products   Updated September 3, 2020 at 9:18am   2 Most recent comment from Janilyn T.:Hi Marcin,Thanks for contacting us here.In each component, it already has the Min/max for each. The Min/Max at the end of the composite settings is for the whole composite product. You can see more in ... Brian Product bundle not showing contents on order page in back-end (REST API)Closed   WPC Product Bundles   Updated September 3, 2020 at 8:55am   4 Most recent comment from Janilyn T.:Hi Brian,Thanks for your response. However, sadly, I can't provide any specific info about when this issue will be addressed by our developers. Most of our developers have stated that they nearl ...