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Public Tickets

Jaakko Pöntinen Pöntinen Remove pop-up functionality completelyClosed   WPC Smart Wishlist   Updated November 6, 2020 at 2:39pm   7 Most recent comment from Jaakko Pöntinen Pöntinen:Hello? :) Julien "À partir de" price on French versionClosed   WPC Product Bundles   Updated August 10, 2020 at 11:21am   2 Most recent comment from Janilyn T.:Hi Julien,Thanks for contacting us. The French translation is contributed by our users, so it might not be correct or complete as expected. We do not know French so we don't know whether it is ac ... Partha Sarathi WPC Save for Later Plugin serious problemClosed   Other Plugins   Updated August 10, 2020 at 10:26am   4 Most recent comment from Janilyn T.:Hi Partha,Thanks for your response. This plugin is a small gift we made to help users in building online stores. We don't have the Premium for this. Just the free version on the WordPress reposi ... vinay When adding to cart back orders are not getting added add-on for bundled product is not workingClosed   WPC Product Bundles   Updated August 10, 2020 at 9:12am   6 Most recent comment from Janilyn T.:Hi Vinay, Could you please check your profile here on our Ticksy system and reply to our previous ticket with the REQUIRED information? We wait for your response for more than 1 week but didn't ... Kritik Kankariya Whishlist not showing on my pageClosed   WPC Smart Wishlist   Updated August 10, 2020 at 9:08am   2 Most recent comment from Janilyn T.:Hi Kritik, Thank you for contacting WPClever Support Forum. We’ve received your ticket.  However, the description is not enough for us to find the cause of the problem. Please provide us with some ... Valerie Robitaille background photoClosed   WPC Fly Cart   Updated August 8, 2020 at 2:43pm   4 Most recent comment from Janilyn T.:Hi Valerie,Thanks for your response.Please see my reply to your other ticket and confirm your choice so that I could know how to proceed with your case.One thing I would like to add: Since we're ... user06 Product Export / ImportClosed   WPC Product Bundles   Updated August 7, 2020 at 2:36pm   2 Most recent comment from Janilyn T.:Hi User06, Thank you for contacting WPClever Support Forum.  We’ve received your ticket and assigned one of our developers to help you with that.  He’ll be looking into your question and respond ... Claudio How to force a minimum number of components to allow the purchase?Closed   WPC Composite Products   Updated August 7, 2020 at 2:34pm   4 Most recent comment from RODRIGO BRITO DE OLIVEIRA:Im having the same problem Lene Order edit on composite productClosed   WPC Composite Products   Updated August 6, 2020 at 1:08pm   2 Most recent comment from Janilyn T.:Hi Lene,Thanks for contacting us.Did you mean you'd like to create a composite with:- Component 1: Black color variations- Component 2: White color variationsIf that is the case, you can choose ... Francisco The cart is hidden in the grouped ProductClosed   WPC Grouped Product   Updated August 5, 2020 at 3:05pm   2 Most recent comment from Janilyn T.:Hi Francisco, Thank you for contacting WPClever Support Forum.  We’ve received your ticket and assigned one of our developers to help you with that.  He’ll be looking into your question and resp ... Larisa Wrong bundle priceClosed   WPC Product Bundles   Updated August 4, 2020 at 2:17pm   2 Most recent comment from Janilyn T.:Hi Larisa,Thanks for reaching out to us. We've received your ticket. However, we can't help you check it from the screenshots.My suggestion for you is to first please refer to this online do ... Jennifer [product_name] is unpurchasableClosed   WPC Product Bundles   Updated August 4, 2020 at 1:54pm   2 Most recent comment from Janilyn T.:Hi Jennifer,Thanks for contacting us.However, the description is not enough for us to find the cause of the problem. Please provide us with some links to your published product for checking? Are yo ... Alan Name Your Price PluginClosed   Other Plugins   Updated August 3, 2020 at 2:36pm   2 Most recent comment from Janilyn T.:Hi Alan, Thank you for contacting WPClever Support Forum.  We’ve received your ticket and assigned one of our developers to help you with that.  He’ll be looking into your question and respondin ... alexandry Kusumajaya bundled product weight shown as 0Closed   WPC Product Bundles   Updated August 1, 2020 at 5:18pm   3 Most recent comment from Sebastian Castellucci:Hi i have same issue, is possible WPC Bundle plugin automatic calculate the weight of the bundle making the sum of all the products ? Gandaflux Stock management on API ordersClosed   WPC Product Bundles   Updated August 1, 2020 at 8:41am   2 Most recent comment from Janilyn T.:Hi Gandaflux,Thanks for contacting us.We have received some reports about problem with the REST API stock reduction from users. Our developers have responded that by far there's no valid solution ...