Please submit a private ticket if you need to share sensitive information, such as license details and admin credentials.

Okay

Public Tickets

Pandelea Translate Add to Card ButtonClosed   WPC Composite Products   Updated June 9, 2020 at 9:02am   2 Most recent comment from Janilyn T.:Hi Pandelea, Thank you for contacting WPClever Support Forum. To translate the text in our plugin (or another plugin/theme) you can use LocoTranslate plugin.  Kindly follow the instructions in this ... Patrick Raak Quantitys for each ProductClosed   WPC Product Bundles   Updated June 8, 2020 at 5:26pm   6 Most recent comment from Janilyn T.:You can ask for a refund by submitting a new ticket under Refund request and give your purchase information for our sales staff to verify your license. You will be able to receive your money back with ... rene Product displayClosed   WPC Product Timer   Updated June 8, 2020 at 4:44pm   2 Most recent comment from Janilyn T.:Hi Rene,Can you please provide us with your back-end settings for timer via screenshots? I cannot help you since I didn't know how you have set it up.Best regards. Arun Not showing all my products variants in cart page and order detail pageClosed   WPC Product Bundles   Updated June 8, 2020 at 4:41pm   2 Most recent comment from Janilyn T.:Hi Arun, I have replied to your other ticket with the same issue. This one is public so we should not discuss sensitive information to protect your privacy.I'll close this one to remove duplicate ... Leslie Farber price change issue about product bundleClosed   WPC Product Bundles   Updated June 6, 2020 at 3:07pm   2 Most recent comment from Janilyn T.:Hi Leslie, Thank you for contacting WPClever Support Forum. We’ve received your ticket. Unfortunately, it's impossible to do that with Product Bundles cause our plugin only accepts flat disco ... TJ Ciechura Boxes not showing upClosed   WPC Frequently Bought Together   Updated June 5, 2020 at 4:36pm   5 Most recent comment from Janilyn T.:Hi TJ,KIndly check your site again cause when I visited your link, I saw that the display was very neat: https://prnt.sc/suhiy7. It's not like in the screenshot you gave me. Seems like clearing ... Akshay Koushik Not able to add to cartClosed   WPC Product Bundles   Updated June 4, 2020 at 3:11pm   4 Most recent comment from Janilyn T.:Hi Akshay,It's impossible to control the quantity of grouped products, the plugin was designed to give customers the freedom to change the quantity to their preferences. It's only possible ... Vicente Cross sell translationClosed   WPC Fly Cart   Updated June 4, 2020 at 3:11pm   8 Most recent comment from Dustin H.:You're welcome!If you are satisfied with our plugin and support, please reward it with a full five-star ★★★★★ rating.https://wordpress.org/support/plugin/woo-fly-cart/reviews/?filter=5T ... rene Change of inventory statusClosed   WPC Product Timer   Updated June 3, 2020 at 9:42am   2 Most recent comment from Janilyn T.:Thanks for contacting WPClever Support Forum.As I instructed you before, in order to set up timers for a time range conditional, you must always use 2 actions. Even when you have set up the stock stat ... Kostas Konstantoulakis Make Overwrite radio button defaultClosed   WPC Product Quantity   Updated June 2, 2020 at 4:27pm   5 Most recent comment from Dustin H.:You're welcome!If you are satisfied with our plugin and support, please reward it with a full five-star ★★★★★ rating.https://wordpress.org/support/plugin/wpc-product-quantity/reviews/?f ... Nick Steps figures are not exact and round (get X.000001 or Y.99999 when I expect X)Closed   WPC Product Quantity   Updated June 1, 2020 at 3:34pm   10 Most recent comment from Nick:Thanks for your help, brilliant ! All fixed now we can close the ticket :)  Nick "X [product name] have been added to your cart" message does not display decimalClosed   WPC Product Quantity   Updated June 1, 2020 at 3:33pm   6 Most recent comment from Nick:Thanks :) All good now we can close the ticket Shoaib Composite products and subscriptionsClosed   WPC Composite Products   Updated June 1, 2020 at 9:24am   2 Most recent comment from Janilyn T.:Hi Shoaib,Thank you for contacting WPClever Support Forum.We've got your questions. For #2 & #3, you can add extra products to a special product type (such as Product Bundles, Composite Products, ... rene Restaurant open in multiple time range'sClosed   WPC Product Timer   Updated May 31, 2020 at 2:36pm   4 Most recent comment from Janilyn T.:Hi Rene, I've got your question. In case you need to set up different time range for each day of the week, kindly follow my previous instructions on setting up the timer:- Always put this action ... Victor Cubillos Change name add to cart buttonClosed   WPC Frequently Bought Together   Updated May 30, 2020 at 8:35am   2 Most recent comment from Janilyn T.:Hi Victor, Thank you for contacting WPClever Support Forum. You can try translating that string into the target language using a plugin for translation.For your information, to translate the text in o ...