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Public Tickets

Zydrunas Dainys Attributes used instead of Tags/CategoriesClosed   WPC Composite Products   Updated October 27, 2020 at 4:14am   3 Most recent comment from Dustin H.:Hi Zydrunas,Thank you so much for this idea! We'll try to add it soon.Currently, you can choose product source is "Products" then choose variation products as you want. Matti Kovanen Attaching 'Frequently Bought Together' product to a categoryClosed   WPC Frequently Bought Together   Updated October 26, 2020 at 11:09am   2 Most recent comment from Janilyn T.:Hi Matti, Thank you for contacting WPClever Support Forum.  We’ve received your ticket and assigned one of our developers to help you with that.  He’ll be looking into your question and respondi ... Raffaele Biasiello product is un-purchasable. You cannot add this bundle to the cart.Closed   WPC Product Bundles   Updated October 26, 2020 at 10:40am   3 Most recent comment from Janilyn T.:Hi Raffaele, Welcome to WPClever Support Forum. We've had a short vacation so today I am able to process your ticket.  Thanks for your feedback. I'm glad that it was solved. I'll clo ... Matthew Clayton The search function doesn't search for products to put into bundleClosed   WPC Product Bundles   Updated October 26, 2020 at 10:24am   2 Most recent comment from Janilyn T.:Hi Matthew, Thanks for contacting us here. We're not available at the weekend so today I am able to process your ticket. When the search function is not working, it might have been affected by ... Kacee Ballew Add to cart isn't availableClosed   WPC Fly Cart   Updated October 26, 2020 at 10:21am   2 Most recent comment from Janilyn T.:Hi Kacee, Thanks for contacting us here. We've had a short vacation so today I am able to process your ticket. We’ve received your ticket. However, the description is not enough for us to fin ... Joao Floating Cart Icon – Animation & HidingClosed   WPC Fly Cart   Updated October 25, 2020 at 11:19pm   7 Most recent comment from Joao:Hi, any update on this? Loan Vo Refund ticketClosed   Refund/ Invoice Request   Updated October 23, 2020 at 1:23am   3 Most recent comment from Dustin H.:Hi Loan,We have processed your request and refunded to you. It's sad to heat that our plugin doesn't meet your requirements. Hopefully, we could still have your interest and support of othe ... CustomScene Grant Permissions Product to Existing CustomersClosed   WPC Product Bundles   Updated October 22, 2020 at 11:50am   3 Most recent comment from CustomScene:Hi Janilyn,Thank you for your reply. Any advancement on the matter?Regards, [email protected] Changing quantity in the fly-out cart results in stalled cartClosed   WPC Fly Cart   Updated October 22, 2020 at 10:18am   2 Most recent comment from Janilyn T.:Hi [email protected], Thank you for contacting WPClever Support Forum. We’ve received your ticket.  However, the description is not enough for us to find the cause of the problem. Please provide us wi ... Udayakumar Theagarajan Pre Purchase queryClosed   WPC Grouped Product   Updated October 21, 2020 at 3:56am   2 Most recent comment from Janilyn T.:Hi Udayakumar,Thanks for contacting us here.I've checked your link, unfortunately, it's impossible to be achieved with our plugin. You can kindly find another plugin from other authors for ... Matteo Leone Leave "Saved text" label unchangedClosed   WPC Product Bundles   Updated October 20, 2020 at 10:09pm   5 Most recent comment from Matteo Leone:Hi Frankie,I updated to the latest version and it simply works.Great, amazing support, super fast.Thanks a lot,Matteo Piara Josen Composite products - refund - multi level catagory not supportedClosed   Refund/ Invoice Request   Updated October 19, 2020 at 2:42pm   4 Most recent comment from Dustin H.:Hi Piara,We have processed your request and refunded to you. It's sad to heat that our plugin doesn't meet your requirements. Hopefully, we could still have your interest and support of oth ... Barry Braun QuestionClosed   WPC Variations Radio Buttons   Updated October 19, 2020 at 11:46am   2 Most recent comment from Janilyn T.:Hi Barry,Thanks for contacting us here.Unfortunately, with our plugin, the Radio buttons interface only allows buyers to choose one of the given choices only. The current version doesn't support ... Dave Product bundles + All products for Woo compatibility?Closed   WPC Product Bundles   Updated October 19, 2020 at 9:56am   2 Most recent comment from Janilyn T.:Hi Dave, Thanks for contacting us here. We've had a short vacation so today I am able to process your ticket. I'm afraid they can't work with our plugin since there are reports of inco ... mads Bundle and compositeClosed   WPC Product Bundles   Updated October 16, 2020 at 9:33am   4 Most recent comment from Janilyn T.:Thanks for your feedback. I'm glad I was able to help. I'll close your ticket now. Feel free to submit a new one in case you encounter any issues at any time.  Have a nice day and best reg ...