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Public Tickets

Amanda Lopes Dupin Scroll Page UpdateClosed   WPC Fly Cart   Updated July 31, 2020 at 10:29am   2 Most recent comment from Janilyn T.:Hi Amanda,Thanks for your question.For your information, when a customer adds a product to the cart, only the fly cart icon will be reloaded to show the cart content count and the side-cart will appea ... Laurence Boulanger error message on my composite productClosed   WPC Composite Products   Updated July 31, 2020 at 10:26am   2 Most recent comment from Janilyn T.:Hi Laurence, Please read my response to your question in the previous ticket.  I'll close this one because of duplicated content. Kindly follow up the progress on your issue in the previous one ... Nikki Bai How to set a bundle as one of the variantsClosed   Other Plugins   Updated July 31, 2020 at 10:25am   2 Most recent comment from Janilyn T.:Hi Nikki,Thanks for your question.It's impossible to add smart bundle in any other product types because it's a special product type. However, you can use other plugins from our team to add ... Piero Meloni Configuration with attributesClosed   WPC Composite Products   Updated July 31, 2020 at 10:22am   2 Most recent comment from Janilyn T.:Hi Piero,Thanks for your interest in our plugin. Yes, the choice must be made manually by customers for each individual components. You can only group products by variations of a specific attribute f ... Jiachenn "[product_name] is unpurchasable.Closed   WPC Product Bundles   Updated July 31, 2020 at 9:18am   2 Most recent comment from Janilyn T.:Hi Jiachenn, Please read my response to your question in the previous ticket.  I'll close this one because of duplicated content. Kindly follow up the progress on your issue in the previous on ... Michal Beno Add-ons does not work for bundlesClosed   WPC Product Bundles   Updated July 30, 2020 at 6:31pm   13 Most recent comment from vinay:I have send the details in mail . I didn't get any reply from your side  Zoe Sterling Importing Woo Product data with Preset TimersClosed   WPC Product Timer   Updated July 30, 2020 at 9:31am   6 Most recent comment from Dustin H.:Hi Zoe,Please use this tool https://www.base64decode.org/ to decode this string and you will see https://www.screencast.com/t/VUQZPlGsj3zz a:1:{i:0;s:58:"set_unpurchasable|100%|date_time_after>06/0 ... Mridul Saksaria WPC Show Single VariationsClosed   Other Plugins   Updated July 29, 2020 at 1:57pm   6 Most recent comment from Mridul Saksaria:That would be so grateful. Thanks in advance. Robert Product variation issue - missing atributes / values in cart and orderClosed   WPC Product Bundles   Updated July 29, 2020 at 9:37am   6 Most recent comment from Robert:OK, thanks. Do you have any deadline / date / timeline to implement this feature? It will take a really lot of working hours to configure all our products in this way... Chris Hill Display SKU in grouped productsClosed   WPC Grouped Product   Updated July 29, 2020 at 8:39am   5 Most recent comment from Dustin H.:You're welcome! If you are satisfied with our plugin and support, please reward it with a full five-star ★★★★★ rating.https://wordpress.org/support/plugin/wpc-grouped-product/reviews/?f ... Sandra Kuhn Can't see what Variante of a variable producte ist ordertClosed   WPC Product Bundles   Updated July 28, 2020 at 3:28pm   10 Most recent comment from Robert:As Sandra wrote that this problem has been solved - I don't think so.I am using the newest version 5.2.6 and facing the same problem (but not only this), reported in other ticket: https://wpc.t ... Joe Not showing all my products variantsClosed   WPC Composite Products   Updated July 26, 2020 at 11:05pm   17 Most recent comment from Alan:Si es raro el problema. Cuando selecciono las variantes del pack y selecciono añadir al carrito tira error de una y no carga todos. Ahhh, ya entiendo, te respondo en español es mas sencillo. Si con ... Rune Eriksson WooCommerce orders overview and edit notesClosed   Other Plugins   Updated July 26, 2020 at 10:26am   2 Most recent comment from Janilyn T.:Hi Rune,Thanks for contacting us here. Our support system was not available at the weekend so it took some time for me to reach your ticket.In order to check and edit the note of each order, you can ... Maarten Variable products not workingClosed   WPC Product Bundles   Updated July 25, 2020 at 6:05am   4 Most recent comment from Janilyn T.:Thanks for your feedback. I'm glad that it was solved. I'll close your ticket now. Feel free to submit a new one in case you encounter any issues at any time.  Have a nice day and best reg ... veronica malachin SelectorClosed   WPC Product Bundles   Updated July 25, 2020 at 6:02am   2 Most recent comment from Janilyn T.:Hi Veronica,Thanks for contacting us here. I didn't seem to understand your question much. Can you please be more specific with some screenshots or link  to your published bundles so that I can ...