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Public Tickets

Oliver Marx Image dimensions in ddslickClosed   WPC Composite Products   Updated May 29, 2020 at 8:10am   3 Most recent comment from Dustin H.:Hi Oliver,The element with class "dd-selected-image" was generated by the JS code, so it wasn't affect the loading speed or SEO score if it missing some information. You still can change the ima ... Caillou add a class or ID fieldClosed   WPC Composite Products   Updated May 28, 2020 at 2:17pm   3 Most recent comment from Janilyn T.:Thanks for your feedback, Caillou. I'll close your ticket now. Feel free to submit a new one in case you encounter any issues at any time.  Have a nice day and best regards.  Philippe Display picture and detail cartClosed   WPC Composite Products   Updated May 25, 2020 at 5:38am   6 Most recent comment from Philippe:Bonjour,Avez-vous fait quelque chose de particulier ?  Alexandre Kirpitchenko being able to change composite product components in CARTClosed   WPC Composite Products   Updated May 24, 2020 at 8:07am   2 Most recent comment from Janilyn T.:Hi Alexandre,Thank you for contacting WPClever Support Forum.For your information, once a composite is added to the cart, there's no way to change the chosen components in cart. Customers must de ... Лилия Настройка составного товараClosed   WPC Composite Products   Updated May 21, 2020 at 5:10pm   2 Most recent comment from Janilyn T.:Hi Lily, Thank you for contacting WPClever Support Forum. 1. For you information, if you want to display both variable product and simple product in a component, WPC Composite Products will only dis ... Wen Jun Remove Default Image Thumbnail for Empty Selection/Optional SelectionClosed   WPC Composite Products   Updated May 21, 2020 at 4:36pm   2 Most recent comment from Janilyn T.:Hi Wen Jun,Yes, it's possible to do that and our developers can help you remove or add your selected image to that place. We can even help you with any other request of layout modification. Howe ... Kostas Georgiou WMPL TranslationClosed   WPC Composite Products   Updated May 21, 2020 at 3:26pm   6 Most recent comment from Janilyn T.:Hi Kostas,Sorry to hear that our plugin doesn't satisfy your need. In order to request a refund, please submit a new Private ticket under Refund request category and provide your purchase detail ... César González Display a product only the same times as the stockClosed   WPC Composite Products   Updated May 9, 2020 at 8:06pm   7 Most recent comment from César González:I forgot mention other thing that makes better the second option for me. Sorry but the second one is what i need. I want the bundle able to sell same or different products. The problem has been the s ... Mike Harris Hide component price ddSlickClosed   WPC Composite Products   Updated May 8, 2020 at 1:53pm   5 Most recent comment from Dustin H.:You're welcome!If you are satisfied with our plugin and support, please reward it with a full five-star ★★★★★ rating.https://wordpress.org/support/plugin/wpc-composite-products/reviews/ ... Eduardo Lopez Add to cart button disabledClosed   WPC Composite Products   Updated May 7, 2020 at 3:09pm   6 Most recent comment from Janilyn T.:Thanks for your feedback. Glad I've been able to help you out. I'll close your ticket now. Feel free to submit a new one in case you encounter any issues at any time. Have a nice day and b ... Piotr Saved text: amount instead of percentageClosed   WPC Composite Products   Updated May 7, 2020 at 8:20am   3 Most recent comment from Dustin H.:Hi Piotr,Yes, I can change the code to show the discount amount for you when you use the premium version.If you already bought the premium version, please provide the payment information then I can h ... Maria C. Optional products: checkbox rather than dropdown menuClosed   WPC Composite Products   Updated May 4, 2020 at 6:30am   3 Most recent comment from Dustin H.:Hi Maria,You can't do that with WPC Composite Products, but you can combine it with another plugin from us, which has the checkboxes https://wordpress.org/plugins/woo-bought-together/ Skyler Styron Composite ProductsClosed   WPC Composite Products   Updated April 30, 2020 at 4:48am   4 Most recent comment from Janilyn T.:Hi Skyler,We have received many reports about the wrong price in cart, most of them are caused by an incompatibility with third-party theme or plugin. Some are caused by the lack of some components on ... Gunes Inan Composite Products Styling With ElementorClosed   WPC Composite Products   Updated April 30, 2020 at 4:37am   3 Most recent comment from Janilyn T.:Hi Gunes,Thank you for contacting WPClever Support Forum. Here is some information for your consideration:1. Concerning the license upgrade, if you purchased a license type of our plugins, and within ... Marian Problem with exporting composite productsClosed   WPC Composite Products   Updated April 24, 2020 at 7:35am   4 Most recent comment from Marian:Hello. Yes I see it in the CSV file.There is no link that I can provide you with.. it is an export import problem.And I just buy a premium version of the grouped product:WPC Grouped Product 2.0.3And t ...