Please submit a private ticket if you need to share sensitive information, such as license details and admin credentials.

Okay

Public Tickets

Adrienne Ramos we are unable to add products to cart that are utilizing the grouped product pluginClosed   WPC Grouped Product   Updated April 18, 2022 at 6:39am   2 Most recent comment from Janilyn T.:Hi Adrienne, Thanks for contacting WPClever Support Forum. We're not available at the weekends so today (Monday) I am able to process your ticket. We’ve received your ticket. However, the de ... Ehab Display parent grouped product name in woocommerce orderClosed   WPC Grouped Product   Updated March 25, 2022 at 2:31pm   4 Most recent comment from Ehab:Hi Dustin,Thanks for your replyOur editor update the plugin to v  2.9.8 and added the code to the function fileit's working fine on cart and checkout pages but in order pages & downloads it on ... Kasper Karimaa Same variable product twice or more to the grouped productClosed   WPC Grouped Product   Updated March 25, 2022 at 1:59pm   2 Most recent comment from Janilyn T.:Hi Kasper, Thanks for contacting us here. You can go to the plugin setting under WPClever >> Grouped Product then in the Search section, choose "Yes" for the "Accept same products" option >> Update op ... Corey Schmidt Displaying Variable Product DescriptionsClosed   WPC Grouped Product   Updated March 25, 2022 at 1:09am   6 Most recent comment from Dustin H.:You're welcome!If you are satisfied with our plugin and support, please reward it with a full five-star ★★★★★ rating.https://wordpress.org/support/plugin/wpc-grouped-product/reviews/?fi ... Fabio Grouped product specific total unitsClosed   WPC Grouped Product   Updated February 8, 2022 at 12:34pm   2 Most recent comment from Janilyn T.:Hi Fabio,Thanks for contacting us here. Our team has just been back from the one-week Lunar New Year celebration. Today we will start working on pending cases. For your information, there's no ... Thomas Rizzi Link zum einzelnen ProduktClosed   WPC Grouped Product   Updated January 17, 2022 at 6:43am   4 Most recent comment from Janilyn T.:Hi Thomas, Thanks for the feedback & information. We're not available at the weekends so today I am able to reach back to you. Technically, when you unlink individual products from the Grouped p ... Matija Dananić Buying WPC Grouped Product for WooCommerce outside USAClosed   WPC Grouped Product   Updated January 6, 2022 at 8:15am   4 Most recent comment from Janilyn T.:Hi Matija,I'm not sure the reason why but some regions have special requirements regarding online purchases. You will also see different prices when switching your current place. Sometimes, there ... Peter Linking Grouped Product and Frequently Bought TogetherClosed   WPC Grouped Product   Updated December 16, 2021 at 2:53am   3 Most recent comment from Dustin H.:Hi Peter,I don't clear about your question/requirement. You talk about "Level 1, Level 2, Level 3" but give me a screen record video of "Level 3, Level 4, Level 5" https://www.screencast.com/t/ ... Kory Add a Composite Product to Smart Grouped productClosed   WPC Grouped Product   Updated November 30, 2021 at 7:59am   4 Most recent comment from Janilyn T.:Hi Kory, I'll close this one because of duplicated content. Kindly follow up the progress on your issue in the previous one. Best regards. Giacomo Lanzi Short description in WPC Quick View is not showing if it's a variationClosed   WPC Grouped Product   Updated November 10, 2021 at 1:48pm   5 Most recent comment from Dustin H.:You're welcome!If you are satisfied with our plugin and support, please reward it with a full five-star ★★★★★ rating.https://wordpress.org/support/plugin/wpc-grouped-product/reviews/?fi ... William Pre-Sale QuestionClosed   WPC Grouped Product   Updated October 22, 2021 at 4:44pm   4 Most recent comment from Dustin H.:Hi William,Yes, you can do thatPlease add the below custom code (How to add custom code?) add_action( 'woosg_after_item', 'woosg_item_add_to_cart' ); function woosg_item_add_to_c ... Javier Tapia Images of Simple & Variation Products cannot be displayedClosed   WPC Grouped Product   Updated October 15, 2021 at 9:43am   4 Most recent comment from Janilyn T.:Hi Javier,In an initial check, I saw that the images you were using for your grouped items seemed not to be supported by our plugin. It's not jpg or png but a gif-based, right?In addition, the t ... Laurence Boulanger translation Please choose at least one of the listed products before adding this grouped product to the cart.Closed   WPC Grouped Product   Updated October 1, 2021 at 1:27pm   5 Most recent comment from Laurence Boulanger:that's perfect, thank you !! Kasper Only show main product in cartClosed   WPC Grouped Product   Updated September 6, 2021 at 10:15am   4 Most recent comment from Janilyn T.:Hi Kasper,It's not the same with WPC Product Bundles. Bundled products can be hidden on mini-cart, cart, and checkout pages. You can read this documentation for more information: https://doc.wp ... Thomas Wong How to make Thumbnail Image bigger in WPC Grouped ProductClosed   WPC Grouped Product   Updated August 30, 2021 at 7:05am   3 Most recent comment from Dustin H.:Hi Thomas,If you're using WPC Grouped Product, please try below CSS code: .woosg-products .woosg-product .woosg-thumb { width: 100px; flex: 0 0 100px; } .woosg-products .woosg-product .wo ...