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Public Tickets

DJ Critical error when adding composite product to cartClosed   WPC Grouped Product   Updated September 21, 2022 at 2:26am   2 Most recent comment from Janilyn T.:Hi DJ, Thanks for reaching out to us here. The action you're trying to achieve is not possible. For your information, special product types such as Smart Bundle/ Smart Grouped/ Smart Composite c ... Christie smart grouping already smart grouped productsClosed   WPC Grouped Product   Updated September 7, 2022 at 7:02am   2 Most recent comment from Janilyn T.:Hi Christie, Thanks for your interest in our plugins. The action you're trying to achieve is not possible. For your information, special product types such as Smart Bundle/ Smart Grouped/ Smart C ... Laurence Boulanger plugin forget to add the element in the cart sometime onlyClosed   WPC Grouped Product   Updated September 5, 2022 at 3:00am   2 Most recent comment from Janilyn T.:Hi Laurence,Thanks for contacting us here. We have been off for a long vacation from 31 Aug until 4th September so today (5th September 2022) we are able to reach back to you when our support team i ... Rick Owens Styling for Smart Grouped ProductsClosed   WPC Grouped Product   Updated August 25, 2022 at 1:50am   14 Most recent comment from Henry N.:When you are in need of help, please submit a new ticket to let us know at our Support Forum at any time. We are always at your service. Romel Crespo Butrón Recommendations for better performance in the category and product pagesClosed   WPC Grouped Product   Updated August 24, 2022 at 1:47am   5 Most recent comment from Henry N.:Hi Romel,Please add the below custom code (How to add custom code?) // Wpclever team support ticket-3107805 add_filter( 'woosg_item_thumbnail', function($images, $item_product) { retur ... Marcin Change all gallery images, not only featuredClosed   WPC Grouped Product   Updated August 10, 2022 at 7:47pm   7 Most recent comment from Marcin:Hello,Thank you so much for your help! You can consider this thread as solved.Best regards,Marcin devecka.martin Do not show grouped productsClosed   WPC Grouped Product   Updated August 5, 2022 at 5:37am   2 Most recent comment from Janilyn T.:Hi Deveck.martin, Thanks for your interest in our plugins. I've watched your video. The action you're trying to achieve is not possible. For your information, special product types such as ... Hendi Include main product - quantity selector dissapearedClosed   WPC Grouped Product   Updated August 4, 2022 at 8:54am   2 Most recent comment from Janilyn T.:Hi Hendi,Thanks for contacting us here.Maybe there is something conflicting with our plugin on your site. It might be that theme or template you are using. I have tested our plugin on the test site, ... Heather Post difference between plugins?Closed   WPC Grouped Product   Updated August 1, 2022 at 7:25am   2 Most recent comment from Janilyn T.:Hi Heather, Thanks for contacting us here at WPClever Support Forum.It depends on the specific settings of your offer: discount (percentage or amount, for all items or each item? etc.), min/max (per i ... Pavel Cart & Checkout - Include main productClosed   WPC Grouped Product   Updated July 8, 2022 at 2:19pm   6 Most recent comment from Janilyn T.:Hi Pavel,So for your needs, I think it's better if you create a smart bundle with WPC Product Bundle for WooCommerce plugin instead of a smart grouped for that. You can just add sub-products in ... Rayden The problem of using WPC Group Product and WPC Frequently Bought Together at the same timeClosed   WPC Grouped Product   Updated July 7, 2022 at 5:19am   2 Most recent comment from Janilyn T.:Hi Rayden,Thanks for contacting us here.For your information, both Smart bundle and Smart grouped can be combined with Bought Together products.Maybe there is something wrong in the configurations tha ... Kelly Klinck Presales QuestionClosed   WPC Grouped Product   Updated June 22, 2022 at 9:48am   2 Most recent comment from Janilyn T.:Hi Kelly, Thanks for your interest in our plugins. For your information, if you would like to sell entailed service or attached products to the main item, then you can use the WPC Frequently Bought ... Julie Olson Rachlin Apply shipping fee to each grouped product   WPC Grouped Product   Updated June 14, 2022 at 10:50am   2 Most recent comment from Janilyn T.:Hi Julie, Thank you for contacting WPClever Support Forum.  We’ve received your ticket and assigned one of our developers to help you with that.  He’ll be looking into your question and respondi ... Rele Interface customizationClosed   WPC Grouped Product   Updated May 25, 2022 at 7:40am   2 Most recent comment from Janilyn T.:Hi Rele,Thanks for contacting us here.I am not sure if I get your question right. Did you mean you would like the checkbox to be automatically checked when customers choose any variation? If that is t ... Ejtehad Hussain Grouped product is showing hidden productsClosed   WPC Grouped Product   Updated May 13, 2022 at 7:05am   2 Most recent comment from Janilyn T.:Hi Ejtehad, Thanks for contacting us here. For your information, products with Catalog Visibility set to Hidden are still visible and valid when added to smart bundles/grouped/composite. This setting ...