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Public Tickets

Luca separate main product from grouped productsClosed   WPC Grouped Product   Updated February 1, 2023 at 8:34am   2 Most recent comment from Janilyn T.:Hi Luca,Thanks for contacting us here.FYI, it's required for some special product types such as Smart bundle/grouped/composite to have existing, purchasable products in your store added as sub-pr ... Lisa Image size in a product setClosed   WPC Grouped Product   Updated January 26, 2023 at 1:09am   6 Most recent comment from Lisa:Hi Dustin,Thanks very much,It helped me a lot!Best regards,Lisa Joydeep Banerjee Is this plugin the correct one for me?Closed   WPC Grouped Product   Updated January 4, 2023 at 10:51am   2 Most recent comment from Janilyn T.:Hi Joydeep,Thank you for contacting WPClever Support Forum. We have just had a one-week celebration for the New Year so today we are available for support.For your information, it's possible to ... Antonia Quantity Selector always shows 1Closed   WPC Grouped Product   Updated December 5, 2022 at 2:09am   4 Most recent comment from Janilyn T.:Hi Antonia,Thanks for your feedback. I'm glad that you have been able to figure it out. I'll consider your case closed and close your ticket now. Feel free to submit a new one in case you ... Chris Grouped products with variant imagesClosed   WPC Grouped Product   Updated November 29, 2022 at 11:57am   2 Most recent comment from Janilyn T.:Hi Chris,Thanks for contacting us here.The sample in your image requires more labor work in customizing the layout from the default one of our WPC Grouped Product. It's recommended that you shoul ... Norman van der Mull bundle product with discountClosed   WPC Grouped Product   Updated November 22, 2022 at 4:23am   2 Most recent comment from Janilyn T.:Hi Norman,Thanks for contacting us here.So you can go to the plugin setting under WPClever >> Product Bundles then find the below options and choose Yes to hide the sub-products on cart and checkout, ... Marco Simonelli Grouped vs bundledClosed   WPC Grouped Product   Updated November 21, 2022 at 2:25am   6 Most recent comment from Janilyn T.:Hi Marco,We can insert custom codes to hide the main composite from the order details and PDF invoices. However, we will need to investigate the other external plugin you're using for PDF invoice ... Lisa default product variations settingsClosed   WPC Grouped Product   Updated November 7, 2022 at 3:14am   2 Most recent comment from Janilyn T.:Hi Lisa,Thanks for contacting us here.For your information, our plugin doesn't offer any feature for adding default variations for variable products. In order to load the Smart Grouped product p ... Florian le Grelle Problem with translation with WPMLClosed   WPC Grouped Product   Updated October 28, 2022 at 8:59am   2 Most recent comment from Janilyn T.:Hi Florian, Thanks for contacting WPClever Support Forum.  For your information, in some product translating plugins like WPML or Polylang, the sub-products won't be automatically translated and ... Chris Hill Alert MessageClosed   WPC Grouped Product   Updated October 26, 2022 at 7:50am   3 Most recent comment from Chris Hill:Hi Janilyn,Many thanks for you reply, that was just what I was looking for.Thank you jason add to cart button has a redundant qty box next to it plus one enxt to eah product, see picClosed   WPC Grouped Product   Updated October 26, 2022 at 4:20am   2 Most recent comment from Janilyn T.:Hi Jason,Thanks for contacting us here.I have checked your product, this is the normal setting default by WooCommerce. If you would like to hide the Quantity input next to the Add to Cart button, pl ... Niyaz Pre Purchase QuestionsClosed   WPC Grouped Product   Updated October 17, 2022 at 2:02am   2 Most recent comment from Janilyn T.:Hi Niyaz, Thanks for contacting WPClever Support Forum. We're not available at the weekends so today (Monday) I am able to process your ticket. Unfortunately, we don't have any plugin that ... Arturo Cruz Avalos Question of the pluginClosed   WPC Grouped Product   Updated October 5, 2022 at 11:55am   2 Most recent comment from Janilyn T.:Hi Arturo, Thanks for contacting us here. There is a feature in our plugin to allow users to automatically remove out of stock products from listed within the bundle in the frontend. Please navigate t ... wei variations disappearClosed   WPC Grouped Product   Updated October 3, 2022 at 9:49am   2 Most recent comment from Janilyn T.:Hi Wei, Thanks for contacting WPClever Support Forum. We're not available at the weekends so today (Monday) I am able to process your ticket. For your information, the free version of WPC Group ... Suonsophal change the auto-calculated price to fix the price in WPC group product.Closed   WPC Grouped Product   Updated October 3, 2022 at 9:43am   2 Most recent comment from Janilyn T.:Hi Suonsophal,Thanks for contacting WPClever Support Forum. We're not available at the weekends so today (Monday) I am able to process your ticket. For your information, it's impossible to ...