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Public Tickets

Chris Grouped products with variant imagesClosed   WPC Grouped Product   Updated November 29, 2022 at 11:57am   2 Most recent comment from Janilyn T.:Hi Chris,Thanks for contacting us here.The sample in your image requires more labor work in customizing the layout from the default one of our WPC Grouped Product. It's recommended that you shoul ... Norman van der Mull bundle product with discountClosed   WPC Grouped Product   Updated November 22, 2022 at 4:23am   2 Most recent comment from Janilyn T.:Hi Norman,Thanks for contacting us here.So you can go to the plugin setting under WPClever >> Product Bundles then find the below options and choose Yes to hide the sub-products on cart and checkout, ... Marco Simonelli Grouped vs bundledClosed   WPC Grouped Product   Updated November 21, 2022 at 2:25am   6 Most recent comment from Janilyn T.:Hi Marco,We can insert custom codes to hide the main composite from the order details and PDF invoices. However, we will need to investigate the other external plugin you're using for PDF invoice ... Lisa default product variations settingsClosed   WPC Grouped Product   Updated November 7, 2022 at 3:14am   2 Most recent comment from Janilyn T.:Hi Lisa,Thanks for contacting us here.For your information, our plugin doesn't offer any feature for adding default variations for variable products. In order to load the Smart Grouped product p ... Florian le Grelle Problem with translation with WPMLClosed   WPC Grouped Product   Updated October 28, 2022 at 8:59am   2 Most recent comment from Janilyn T.:Hi Florian, Thanks for contacting WPClever Support Forum.  For your information, in some product translating plugins like WPML or Polylang, the sub-products won't be automatically translated and ... Chris Hill Alert MessageClosed   WPC Grouped Product   Updated October 26, 2022 at 7:50am   3 Most recent comment from Chris Hill:Hi Janilyn,Many thanks for you reply, that was just what I was looking for.Thank you jason add to cart button has a redundant qty box next to it plus one enxt to eah product, see picClosed   WPC Grouped Product   Updated October 26, 2022 at 4:20am   2 Most recent comment from Janilyn T.:Hi Jason,Thanks for contacting us here.I have checked your product, this is the normal setting default by WooCommerce. If you would like to hide the Quantity input next to the Add to Cart button, pl ... Niyaz Pre Purchase QuestionsClosed   WPC Grouped Product   Updated October 17, 2022 at 2:02am   2 Most recent comment from Janilyn T.:Hi Niyaz, Thanks for contacting WPClever Support Forum. We're not available at the weekends so today (Monday) I am able to process your ticket. Unfortunately, we don't have any plugin that ... Arturo Cruz Avalos Question of the pluginClosed   WPC Grouped Product   Updated October 5, 2022 at 11:55am   2 Most recent comment from Janilyn T.:Hi Arturo, Thanks for contacting us here. There is a feature in our plugin to allow users to automatically remove out of stock products from listed within the bundle in the frontend. Please navigate t ... wei variations disappearClosed   WPC Grouped Product   Updated October 3, 2022 at 9:49am   2 Most recent comment from Janilyn T.:Hi Wei, Thanks for contacting WPClever Support Forum. We're not available at the weekends so today (Monday) I am able to process your ticket. For your information, the free version of WPC Group ... Suonsophal change the auto-calculated price to fix the price in WPC group product.Closed   WPC Grouped Product   Updated October 3, 2022 at 9:43am   2 Most recent comment from Janilyn T.:Hi Suonsophal,Thanks for contacting WPClever Support Forum. We're not available at the weekends so today (Monday) I am able to process your ticket. For your information, it's impossible to ... DJ Critical error when adding composite product to cartClosed   WPC Grouped Product   Updated September 21, 2022 at 2:26am   2 Most recent comment from Janilyn T.:Hi DJ, Thanks for reaching out to us here. The action you're trying to achieve is not possible. For your information, special product types such as Smart Bundle/ Smart Grouped/ Smart Composite c ... Christie smart grouping already smart grouped productsClosed   WPC Grouped Product   Updated September 7, 2022 at 7:02am   2 Most recent comment from Janilyn T.:Hi Christie, Thanks for your interest in our plugins. The action you're trying to achieve is not possible. For your information, special product types such as Smart Bundle/ Smart Grouped/ Smart C ... Laurence Boulanger plugin forget to add the element in the cart sometime onlyClosed   WPC Grouped Product   Updated September 5, 2022 at 3:00am   2 Most recent comment from Janilyn T.:Hi Laurence,Thanks for contacting us here. We have been off for a long vacation from 31 Aug until 4th September so today (5th September 2022) we are able to reach back to you when our support team i ... Rick Owens Styling for Smart Grouped ProductsClosed   WPC Grouped Product   Updated August 25, 2022 at 1:50am   14 Most recent comment from Henry N.:When you are in need of help, please submit a new ticket to let us know at our Support Forum at any time. We are always at your service.