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Public Tickets

Simon How to disable on specific pages / conflict with checkout plugin   WPC Product Quantity   Updated 5 hours ago   3 Most recent comment from Simon:Hi DustinYou can place a test order here and then proceed to checkout (where the problem occurs)https://babyspa.smgn.me/en/product/beanie/Thank you! Janus Hiding sub products - stock not deducting   WPC Product Bundles   Updated 5 hours ago   3 Most recent comment from Janus:We are using an external warehouse system called Shipmondo.dk which fetches the order data through the rest api with this plugin: https://wordpress.org/plugins/pakkelabels-for-woocommerce/So is it p ... Yau Kuen Not Work in my Single Product page   WPC Frequently Bought Together   Updated 6 hours ago   2 Most recent comment from Dustin H.:Hi Yau, We provide premium support exclusively for users who have purchased the premium plugin https://wpclever.net/downloads/frequently-bought-together/. Please provide your license key or email so I ... Jeff Scroggs Returns for WooCommerce compatibility   WPC Composite Products   Updated 10 hours ago   2 Most recent comment from Dustin H.:Hi Jeff, This is a paid plugin from WooCommerce. It will take me some time to test whether I can solve that problem. Given the numerous problems you're facing with WPC Composite Products, I recom ... ted Convert native grouped products to smart grouped   WPC Grouped Product   Updated 1 day ago   7 Most recent comment from Edward:Thanks Dustin, is this something that needs to be done for each variable product that I use? The smart group product ishttps://www.livingapartment.com/product/microgreens-in-470x170-tray/the variable ... Daniel Pool ​I purchased WPC Price by Quantity using Wechat, but my purchase is not showing up.   Refund/ Invoice Request   Updated 3 days ago   2 Most recent comment from Daniel Pool:ignore this. I have made two tickets by mistake  Dr Scent Compatibility with WPML   WPC Composite Products   Updated 6 days ago   3 Most recent comment from Dustin H.:Hi Scent, On the WPML Settings page, select "Copy once" for all custom fields that start with "wooco_", especially "wooco_components". On the product page with the new language, you can then find and ... Jan Krug Choose specific variation as component, not the whole variable product   WPC Composite Products   Updated 1 week ago   2 Most recent comment from Dustin H.:Hi Jan, Our plugin supports adding variations directly to the component: If it doesn't work correctly on your site, I need to access the backend to check. In that case, please purchase the prem ... Yasser Comportamiento inconsistente en la gestión de stock al vender bundles   WPC Product Bundles   Updated 1 week ago   2 Most recent comment from Dustin H.:Hi Yasser, We provide premium support exclusively for users who have purchased the premium plugin https://wpclever.net/downloads/product-bundles/. Please provide your license key or email so I can ver ... Alvaro Guzman Input qty doesn't show   WPC Composite Products   Updated 1 week ago   2 Most recent comment from Dustin H.:Hi Alvaro, Please double-check the minimum and maximum conditions. If min and max are both 1, then the quantity cannot be adjusted, and it will be hidden: Chris Prices not visible   WPC Composite Products   Updated 2 weeks ago   10 Most recent comment from Chris:It's when you ( accidentally ) make the amount zero and change it back to 1 or more. remains zero Norman Lunnun Subscription Plugin   Other Plugins   Updated 2 weeks ago   2 Most recent comment from Dustin H.:Hi Norman, You can add a subscription product to a composite, and it will work just like buying it separately. However, I'm not sure if you want to set up the whole composite as a subscription. T ... Upama Bera ****** The wishlist count doesn't update automatically ******   WPC Smart Wishlist   Updated 2 weeks ago   2 Most recent comment from Dustin H.:Hi Upama, We provide premium support exclusively for users who have purchased the premium plugin https://wpclever.net/downloads/smart-wishlist/. Please provide your license key or email so I can verif ... Otso Viiskanta Features   WPC Composite Products   Updated 2 weeks ago   2 Most recent comment from Dustin H.:Hi Otso, Currently, you can retrieve products based on these parameters: I can help you add the "Popular" item when you use the premium version here: https://wpclever.net/downloads/composite-products ... Matt Jones Grouped Page no longer showing Smart Bundles   WPC Grouped Product   Updated 2 weeks ago   2 Most recent comment from Dustin H.:Hi Matt, Please provide your website credentials (wp-admin link, username, and password) or create a development or staging site with identical configurations so that I can check for any issues. I al ...