Please submit a private ticket if you need to share sensitive information, such as license details and admin credentials.

Okay

Public Tickets

Radoslaw How to configure content of tabs with RankMath?   WPC Product Tabs   Updated February 2, 2024 at 7:32am   2 Most recent comment from Janilyn T.:Hi Radoslaw,Thanks for contacting us here.For your information, our plugin's latest version is 4.0.0. You can kindly update it and clear the caches before checking again.I have sent your ticket t ... sandrine impossible d'installer le plugin, archive incompatible   WPC Product Quantity   Updated February 1, 2024 at 9:43am   2 Most recent comment from Janilyn T.:Hi Sandrine, Thanks for contacting us here. You can try unzipping the Premium file then upload it via FTP to solve this issue. If you still can't make it, please provide us with your site link� ... Barbara Product bundle - help   WPC Product Bundles   Updated February 1, 2024 at 7:59am   2 Most recent comment from Janilyn T.:Hi Barbara,Thanks for contacting us here.FYI, you might want to consider creating a smart composite instead of smart bundle using our WPC Composite Products plugin instead since this plugin will allow ... Ria Restrict tab for users not logged in   WPC Product Tabs   Updated February 1, 2024 at 2:32am   5 Most recent comment from Dustin H.:You're welcome!If you are satisfied, please reward it with a full five-star ★★★★★ rating.https://wordpress.org/support/plugin/wpc-product-tabs/reviews/?filter=5Thank you in advance! Gary Wesley Wishlist button location to the right of 'add-to-cart' button.   WPC Smart Wishlist   Updated January 31, 2024 at 7:41am   2 Most recent comment from Janilyn T.:Hi Gary,Thanks for contacting us here.There's no option for adding that in the plugin setting of WPC Smart Wishlist as the display is theme dependent and would require certain customization to wo ... Ken Custom Time is Not Working   WPC Countdown Timer   Updated January 31, 2024 at 7:38am   6 Most recent comment from Janilyn T.:Hi Ken,Unfortunately, our plugin doesn't regard the installment price. Normally, the installment is conduct via an external plugin, not by default WooCommerce configurations so it's difficul ... Alon wpclever free shiping bar   Other Plugins   Updated January 31, 2024 at 7:24am   2 Most recent comment from Janilyn T.:Hi Alon,Thanks for contacting us here.Maybe our plugin is not compatible with the theme or cart plugin on your site.You can try changing your theme to ours WPCstore or any of the free WPC themes here� ... Claudia Kainer Evaluate products with products purchased together   WPC Frequently Bought Together   Updated January 31, 2024 at 7:14am   2 Most recent comment from Janilyn T.:Hi Claudia,Thanks for contacting us here.What did you mean by "evaluating" the out of stock Bought Together products? To replace it with other similar products or something else? Please specify.If you ... Fernando New woocommerce minicart, cart and checkout pages don't hide the subproducts   WPC Product Bundles   Updated January 30, 2024 at 6:15pm   3 Most recent comment from Fernando:Thank you Janilyn,I will follow the plugin evolution Tanguy Lefebvre WPML and link to Wishlist in a language folder   WPC Smart Wishlist   Updated January 30, 2024 at 9:57am   3 Most recent comment from Tanguy Lefebvre:Thank you very much, it works like a charm!!Kind regardsTanguy Sanny Kung WPC composite product cannot calculate the total price after purchase the whole kitClosed   WPC Composite Products   Updated January 30, 2024 at 8:29am   5 Most recent comment from Sanny Kung:Hi,JanilynThank you. your engineer fixed the problem for me today.Regards! Matti Kovanen WPC Product Options   Other Plugins   Updated January 30, 2024 at 7:08am   2 Most recent comment from Janilyn T.:Hi Matti,Thanks for contacting us here.For your information, - If you would like to discount 50% for all products in the same component, please enter "50%" in the New price box of each component.- If ... Pavel Vatkov PRIVATE TICKET #3559825   WPC Grouped Product   Updated January 30, 2024 at 6:33am   4 Most recent comment from Janilyn T.:Hi Pavel,Thanks for checking back here with me.I have sent a PM to the assigned developer. He had replied to your ticket with instructions. Kindly check back on your previous ticket. Please discuss wi ... Kevin Loader How do turn off the part below products   WPC Smart Compare   Updated January 26, 2024 at 7:35am   2 Most recent comment from Janilyn T.:Hi Kelvin,Thanks for contacting us here.May I have your public site link to check it from the frontend? Some fields can be turn on or off in the Premium version of this plugin only:In the free versio ... Abhi Badge for product variation   WPC Badge Management   Updated January 23, 2024 at 9:34am   2 Most recent comment from Janilyn T.:Hi Abhi,Thanks for contacting us here.Unfortunately,  we do not have any feature for adding badges to specific variations in our plugin.I will send a request to our developers so that they can consid ...