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Public Tickets

Nicola Which subproduct are in a composite product in a order?   WPC Composite Products   Updated February 28, 2024 at 10:02am   2 Most recent comment from Janilyn T.:Hi Nicola,Thanks for contacting us here. We have got your request.Unfortunately, we can't send your request to our developer for customization since you have refunded the license for this plugin. ... Tom Amount of choices left   WPC Composite Products   Updated February 28, 2024 at 7:32am   4 Most recent comment from Dustin H.:Hi Tom,You can use a regular snippet to display the selected items https://app.screencast.com/Chfx1CoTKwANV. The buyer will understand whether it is above or below the maximum value and adjust their c ... SeokIn When I click 'Add to cart,' the delay is too long.   WPC Fly Cart   Updated February 26, 2024 at 9:30am   2 Most recent comment from Janilyn T.:Hi SeokIn,Thanks for contacting us here.Unfortunately, we can't provide any further suggestions on improving the loading speed when pressing the Add to Cart button right now. That's the most ... Andrei Paul quantity choice   WPC Composite Products   Updated February 26, 2024 at 9:14am   2 Most recent comment from Janilyn T.:Hi Andrei, Thanks for contacting WPClever Support Forum. We're not available at the weekends so today (Monday) I am able to process your ticket. You can set up the composite as below:- Enable t ... Luka Filtering by price of all products in group   WPC Grouped Product   Updated February 23, 2024 at 10:17am   3 Most recent comment from Luka:Hello,Thank you for replying.Yes, the individual products are hidden as I do not want them to show on the product catalog. I want to show the smart grouped product based on the price of its individual ... Muhammad Timer countdown   WPC Product Timer   Updated February 23, 2024 at 8:50am   2 Most recent comment from Janilyn T.:Hi Muhammad, Thanks for contacting us here. You can try our WPC Countdown Timer plugin. The WPC Countdown Timer plugin only works in the front-end, which provides a timer to count down the time and cr ... Miguel Paulo Menu   Other Plugins   Updated February 22, 2024 at 9:21pm   3 Most recent comment from Miguel Paulo:HiI still haven't received any response.Best Regards. Dan Meta Store IssueClosed   WPC Product Bundles   Updated February 22, 2024 at 6:55am   2 Most recent comment from Janilyn T.:Hi Dan,Please see my response to you in your other ticket as it's Private and we will need your admin credentials to troubleshoot this issue.I'll close this ticket as it's duplicated.B ... Tom Multiple composites in dropdown   WPC Composite Products   Updated February 21, 2024 at 10:03am   4 Most recent comment from Tom:Thank you for the reply.I need the multiple selection and the dropdown. Is there any way this is possible? Tom Different position   WPC Composite Products   Updated February 21, 2024 at 9:53am   3 Most recent comment from Dustin H.:Hi Tom,Our plugin does not support custom component positioning. To add a product to the cart, customers need to select it first. Therefore, we have placed the plugin above/below the add-to-cart butt ... quang additional not-linked variation products   WPC Linked Variation   Updated February 21, 2024 at 7:39am   2 Most recent comment from Janilyn T.:Hi Quang,Thanks for contacting us here. However, we're not sure which issue you're having with our plugin. Please provide more description with images and links. I will guide you further af ... Artur Incorrect display   WPC Product Bundles   Updated February 21, 2024 at 7:28am   4 Most recent comment from Dustin H.:Hi Artur,Please add below CSS code to WP-Admin → Appearance → Customize → Additional CSS: .woosb-quantity-input-plus, .woosb-quantity-input-minus { display: none !important; } .woosb-prod ... Stefan Incorrect price display when using Extra Product Options   WPC Frequently Bought Together   Updated February 21, 2024 at 6:50am   3 Most recent comment from Janilyn T.:Hi Stefan, Thank you for contacting WPClever Support Forum. We have received your feedback. I have sent the information to our developers so that they can investigate and make adjustments in the futur ... Johannes Burkhart Reduced price for frequently bought together products not reduced in checkout vol. 6!!!!   WPC Frequently Bought Together   Updated February 20, 2024 at 8:32am   10 Most recent comment from Janilyn T.:Hi Johannes, Thanks for reaching out to me. I have asked Dustin about your ticket yesterday. Today he said he already inserted the snippet into your site and it worked. Please check the screenshot he ... Marvin Jüssen Variations   WPC Product Bundles   Updated February 19, 2024 at 10:55am   3 Most recent comment from Janilyn T.:Hi Marvin, Thanks for contacting WPClever Support Forum. We're not available at the weekends so today (Monday) I am able to process your ticket. For your case, I suggest that you try combining ...