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Public Tickets

Volodymyr Zhogov Why don’t you have all the plugins on your website?   Other Plugins   Updated January 17, 2024 at 3:57am   6 Most recent comment from Janilyn T.:Hi Volodymyr,No, we will still support our free plugins, but you know, the support scopes for free plugins are now limited due to our understaffed situation. In most cases, we pay more attention to t ... Tanguy Problem connexion with Plugin : Estimated delivery date   Other Plugins   Updated January 15, 2024 at 9:50pm   6 Most recent comment from Tanguy:Hello,Ok, I hope you can fix this error... I really like your plugin, it would bother me if I had to find another one. I await your return when you will have a definitive response from the developers ... Hein Conditional logic woocommerce product options pluginClosed   Other Plugins   Updated December 19, 2023 at 2:56am   4 Most recent comment from Janilyn T.:Hi Hein,  It's sad to hear that you're leaving. You can request a full refund of your purchase by submitting a new ticket under the Refund Request category and provide license details inc ... Ben Pinnick Stocky CartClosed   Other Plugins   Updated November 21, 2023 at 5:50am   2 Most recent comment from Janilyn T.:Hi Ben,Thanks for contacting us here.For your information, I have reported this issue to our developers. They responded that they were aware of the conflict but still couldn't find any solution t ... Alex WPC Variation Swatches 4.0.0Closed   Other Plugins   Updated November 20, 2023 at 5:03am   2 Most recent comment from Janilyn T.:Hi Alex, Thanks for contacting WPClever Support Forum. We're not available at the weekends so today (Monday) I am able to process your ticket. I have sent your ticket to our developers. They wi ... Jan Cwiklinski Free Shipping Bar problemClosed   Other Plugins   Updated November 20, 2023 at 4:46am   2 Most recent comment from Janilyn T.:Hi Jan,Thanks for reaching out to us here.For your information, our plugin doesn't have role-based feature yet, so possibly it might not be able to display the correct message for different user ... Panagiotis Papadopoulos WPC Smart Attribute Groups prints PHP error "Trying to access array offset on value of type null​".   Other Plugins   Updated November 17, 2023 at 1:49pm   2 Most recent comment from Janilyn T.:Hi Paragiotis, Thank you for contacting WPClever Support Forum.  We’ve received your ticket and assigned one of our developers to help you with that. He’ll be looking into your issue and respondi ... Jörg WPC Show Single Variations 2.3.3 - compatibility with Germanized für WooCommerce Pro plugin   Other Plugins   Updated November 6, 2023 at 6:01am   6 Most recent comment from vlonehoods:WPC Show Single Variations version 2.3.3's compatibility with vlone the Germanized für WooCommerce Pro plugin is crucial for e-commerce businesses targeting the German-speaking market. Germaniz ... SeokIn WPC AJAX Search 2.2.7 Tell me how to plug in to the menu.Closed   Other Plugins   Updated November 3, 2023 at 3:14pm   2 Most recent comment from Janilyn T.:Hi  SeokIn, Please read my response to your question in the previous ticket.  I'll close this one because of duplicated content. Kindly follow up the progress on your issue in the previous one ... SeokIn WPC AJAX Search for WooCommerce This app is not installing.Closed   Other Plugins   Updated November 2, 2023 at 9:50pm   1 Most recent comment from SeokIn:This app is not installing. Why isn't it installing on my website? Can you help me? I really want to use this app. johan WPC Product Options 1.5.1 show wrong price with sidecart pluginClosed   Other Plugins   Updated November 2, 2023 at 12:25pm   7 Most recent comment from johan:Ok,Due to the incompatibility, i stopped using this plugin. Found another one who doesn't have this bug.Thank you for your time.Regards Whitney How to add shortcode to cart dropdown?Closed   Other Plugins   Updated November 1, 2023 at 10:30am   2 Most recent comment from Janilyn T.:Hi Whitney,Thanks for contacting us here.You can try inserting the shortcode [wpcfb] into where you want.If you can't do that, maybe the mini-cart plugin or theme/template with that mini-cart wid ... Kirk WPC Product Options 1.5.1Closed   Other Plugins   Updated November 1, 2023 at 9:33am   3 Most recent comment from Dustin H.:Hi Kirk,Please update our plugin to the latest version 1.5.4, we've added the label for Image Radio options. Dean WPCstore menuClosed   Other Plugins   Updated October 30, 2023 at 9:29am   4 Most recent comment from Dean:Perfect, thank you. :) paul Size ChartsClosed   Other Plugins   Updated October 30, 2023 at 4:13am   2 Most recent comment from Janilyn T.:Hi Paul, Thanks for contacting WPClever Support Forum. We're not available at the weekends so today (Monday) I am able to process your ticket. We have got your issue, however, the information ...