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Public Tickets

Thierry ROBIN Obligation to subscribe ?Closed   WPC Product Quantity   Updated March 9, 2022 at 2:54am   4 Most recent comment from Janilyn T.:Hi Thierry,Thanks, that is a Premium feature, which is for setting quantity rules on the product basis. If you decide to continue using the free version, then you can kindly ignore that message.Best r ... Henri Pre-Sales questionClosed   WPC Product Quantity   Updated February 18, 2022 at 1:04pm   4 Most recent comment from Janilyn T.:Hi Henri,If you need more tools for your site, you can always spend some time check out other wonderful plugins from our team: https://profiles.wordpress.org/wpclever/#content-plugins. There might be ... Nurul Ain Abdul Rahim The plugin is not compatible with WooCommerce Fees and Discounts pluginClosed   WPC Product Quantity   Updated February 8, 2022 at 1:26pm   2 Most recent comment from Janilyn T.:Hi Nurul,Thanks for contacting us here. We have been off for one week to celebrate the Lunar New Year. We have informed that in our Auto Responder, may you have missed that message.Please refer to you ... Mazen problem with ((WPC Product Quantity for WooCommerce))Closed   WPC Product Quantity   Updated December 22, 2021 at 1:57pm   2 Most recent comment from Janilyn T.:Hi Mazen, Thank you for contacting WPClever Support Forum. We’ve received your ticket. Are you using any other external cart plugin? This might be an incompatibility issue between our plugin and an ... Theis Zander Always round UP to nearest stepClosed   WPC Product Quantity   Updated November 12, 2021 at 4:36am   5 Most recent comment from Dustin H.:Hi Theis,Please update our plugin to the latest version 2.3.2, you will see a new option https://www.screencast.com/t/kuVqx3C2xgcPlease also clear the cache after updating our plugin to make it works ... Tobias Glaving Quantity buttons display differentClosed   WPC Product Quantity   Updated November 9, 2021 at 4:43pm   7 Most recent comment from Dustin H.:You're welcome!If you are satisfied with our plugin and support, please reward it with a full five-star ★★★★★ rating.https://wordpress.org/support/plugin/wpc-product-quantity/reviews/?f ... Pav After update issueClosed   WPC Product Quantity   Updated October 25, 2021 at 8:33am   2 Most recent comment from Janilyn T.:Hi Pav, Thank you for contacting WPClever Support Forum.  We’ve received your ticket and assigned one of our developers to help you with that.  He’ll be looking into your question and responding ... Daniel Default Value can no longer be '0'.Closed   WPC Product Quantity   Updated May 24, 2021 at 5:23am   2 Most recent comment from Janilyn T.:Hi Daniel,Thanks for reaching out to us.For your information, this isn't a recent update issue. Our plugin is supposed to work that way from the beginning. By default, WooCommerce requires quanti ... Raphael Bridts While the product quantity plugin is active I can't add items to the cartClosed   WPC Product Quantity   Updated May 7, 2021 at 8:29am   7 Most recent comment from Janilyn T.:Hi Manfred,In that case, you can kindly create a new Private ticket and provide us with your admin credentials to check it again for you. Also please check if your product has the Sold individually ... IOANNIS GAITANOS how to seperate products in the cart when using decimal quantities for the same product.Closed   WPC Product Quantity   Updated April 20, 2021 at 3:49am   2 Most recent comment from Janilyn T.:Hi Ioannis,Thanks for contacting us here.For your information, it's impossible to do that. The cart would always combine the quantities of the same products to not confuse the buyers. If you wou ... IOANNIS GAITANOS even i bought and download premium version , it doesnt workClosed   WPC Product Quantity   Updated April 19, 2021 at 8:31am   2 Most recent comment from Janilyn T.:Hi Joannis,Thanks for contacting us here.First, you can kindly refer to this doc for more instructions on how to set up quantity rules: https://doc.wpclever.net/woosb/wpc-plugins-wpc-product-bundles/ ... Wojciech Zygmuntowski I can't add items to cart after update!Closed   WPC Product Quantity   Updated March 25, 2021 at 10:01am   22 Most recent comment from Hettheezaakje:Thanks Janilyn, it's working again!Kind regards. mateo dont working after updateClosed   WPC Product Quantity   Updated January 25, 2021 at 9:28am   8 Most recent comment from Janilyn T.:Hi All,Good news, our developers have jumped in promptly after finding the issue with the void of Max value setting. Please update WPC Product Quantity to the latest version 1.5.2, then clear both you ... Daniel You can't add more than 0Closed   WPC Product Quantity   Updated January 25, 2021 at 8:02am   3 Most recent comment from Janilyn T.:Hi Daniel, Thanks so much for your information. This is helpful for us to find the issue. I have now known why I couldn't retrieve this issue. In fact, it was a change from the previous update ... Angela Huffman 2000 products but only want the Product Quantity plugin to be used on a certain category that has 300 products. Global settings available by category?Closed   WPC Product Quantity   Updated January 21, 2021 at 7:35am   2 Most recent comment from Janilyn T.:Hi Angela,Thanks for contacting us here. Our staff has provided an answer to your question via email. Please check your inbox to find it.Best regards.