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Public Tickets

Pierre Double stock reduction   WPC Product Quantity   Updated May 24, 2024 at 2:14am   1 Most recent comment from Pierre:Good morning, Our site is https://rutzu.com/I just realize that my stock quantities are wrong. This looks like some orders have counted 2x the stock reduction, making the stock for some products at ... sandrine impossible d'installer le plugin, archive incompatible   WPC Product Quantity   Updated February 1, 2024 at 9:43am   2 Most recent comment from Janilyn T.:Hi Sandrine, Thanks for contacting us here. You can try unzipping the Premium file then upload it via FTP to solve this issue. If you still can't make it, please provide us with your site link� ... MIchael Elliott Your Site is Experiencing a Technical IssueClosed   WPC Product Quantity   Updated December 11, 2023 at 9:56am   2 Most recent comment from Janilyn T.:Hi Michael, Thanks for reporting this issue to us. We are sorry for the inconvenience.  I have received a notification from our developers that they have fixed the issue over the weekend and everythi ... Daniel How do I setup subcategories?   WPC Product Quantity   Updated December 2, 2023 at 5:13am   2 Most recent comment from Janilyn T.:Hi Daniel, Thank you for contacting WPClever Support Forum.  We’ve received your ticket and assigned one of our developers to help you with that.  He’ll be looking into your question and respond ... Filip Decimal quantityClosed   WPC Product Quantity   Updated November 29, 2023 at 7:18am   2 Most recent comment from Janilyn T.:Hi Filip,Thanks for contacting us here.For your information, I can confirm that our plugin works with 2-digit decimal quantity values. You can check my video here: https://app.screencast.com/V08EoqqN ... Daniel Can I set different categories with fractional pricingClosed   WPC Product Quantity   Updated November 28, 2023 at 8:22am   2 Most recent comment from Janilyn T.:Hi Daniel,Thanks for contacting us here.In the Premium version, you can set up different sets of quantity rules using many sources as below:It's possible to set up different min/max/step and defa ... jochen formatting decimal dividerClosed   WPC Product Quantity   Updated October 19, 2023 at 12:06pm   2 Most recent comment from Janilyn T.:Hi Jochen,Thanks for contacting us here.For your information, by default, WooCommerce requires that decimal quantities use the comma instead of the dot. So when users input the "." for decimal quantit ... Jesus Plus minus button hide problem   WPC Product Quantity   Updated October 5, 2023 at 9:18am   8 Most recent comment from Stev:Thanks Dustin,for the "+" and "-" sign problem, for now I have solved it with custom CSS:div.quantity {    font-size: 100% !important;}Then, when I purchase the plugins, we will solve it better toge ... Anders CssClosed   WPC Product Quantity   Updated September 5, 2023 at 9:02am   5 Most recent comment from Janilyn T.:Hi Anders,We are just back from a long vacation so today I am able to continue our session.It seems that you're referring to the WPC Price by Quantity plugin rather than the WPC Product Quantity ... Eduard Disable the smallest option in Bulk quantity tableClosed   WPC Product Quantity   Updated August 21, 2023 at 8:17am   2 Most recent comment from Janilyn T.:Hi Eduard, Thanks for contacting WPClever Support Forum. We're not available at the weekends so today (Monday) I am able to process your ticket. I have consulted your question with our develope ... Marc Massive updateClosed   WPC Product Quantity   Updated August 15, 2023 at 3:36am   12 Most recent comment from Dustin H.:Please watch the screen recording video of the whole progress export-edit-import here https://app.screencast.com/CSaN6Jb1oWb35The product "Simple" has an empty min/step/max field before exporting. A ... 9Chris6 Decimal quantities not showing in Analytics   WPC Product Quantity   Updated April 24, 2024 at 9:58am   4 Most recent comment from 9Chris6:Can i get any news on this please? its been a long time... Ashish Issue with MAX quantity - only for Variations with managed stock quantityClosed   WPC Product Quantity   Updated July 10, 2023 at 9:45am   2 Most recent comment from Janilyn T.:Hi Ashish, Thanks for contacting WPClever Support Forum. We're not available at the weekends so today (Monday) I am able to process your ticket. We have received your report and reported this i ... Annabel Laurenssen Premium upgrade is not updatingClosed   WPC Product Quantity   Updated June 16, 2023 at 5:28pm   3 Most recent comment from Janilyn T.:Hi Annabel,If you're in a hurry, you can manually update our plugin.Please go to the Membership page of our site https://wpclever.net/my-account/, register an account with your License Email and ... Mitchi Option to add more single products to the cartClosed   WPC Product Quantity   Updated June 12, 2023 at 4:10am   4 Most recent comment from Janilyn T.:Hi Mitchi,Thanks for the feedback. Your response came when we were out of our business hours already last week so I will continue our session today (Monday). For your information, the choices of quant ...