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Public Tickets

Curtis Williams Question - can frequently bought together items be mapped via a csv import at all?   WPC Frequently Bought Together   Updated July 21, 2022 at 10:51am   2 Most recent comment from Janilyn T.:Hi Curtis, Thank you for contacting WPClever Support Forum.  We’ve received your ticket and assigned one of our developers to help you with that.  He’ll be looking into your question and respond ... itai how to limit quantity to 4Closed   WPC Frequently Bought Together   Updated July 20, 2022 at 4:26am   3 Most recent comment from Janilyn T.:Hi Itai,Thanks for your patience.Our developers respond that it's impossible to control the total quantity of all Bought Together products. If you would like to control the total quantity, you c ... Rebecca Ramsay Discount not calculating correctly on FBWith free versionClosed   WPC Frequently Bought Together   Updated June 30, 2022 at 2:33pm   2 Most recent comment from Janilyn T.:Hi Rebecca, Thanks for contacting us here. From your description, I guess that you might have configured the Bought Together deals in a wrong way or you might have some confusions about the discount f ... Mateusz "Separator text" between productsClosed   WPC Frequently Bought Together   Updated June 28, 2022 at 11:15pm   5 Most recent comment from Dustin H.:Hi Mateusz,Currently, we can't add an option to add above/under text for each product in the frequently bought together products list https://www.screencast.com/t/HiCHDCGtYFP. It will complicat ... Austin Frequently Bought Together bulk addClosed   WPC Frequently Bought Together   Updated June 13, 2022 at 4:19pm   5 Most recent comment from Dustin H.:#1. Please try the updated snippet: add_filter( 'woobt_show_items', 'your_woobt_show_items', 99, 2 ); function your_woobt_show_items( $items, $product_id ) { if ( has_term( � ... Guilherme Failde I can't add productsClosed   WPC Frequently Bought Together   Updated May 11, 2022 at 8:25am   4 Most recent comment from Janilyn T.:Hi Amy,The issue Guilherme is facing is due to the fact that variable products and variations are not available/supported in the version he/she is using.I saw that you have submitted a ticket to us to ... Alastor To WPC Frequently Bought Together - PositionClosed   WPC Frequently Bought Together   Updated April 19, 2022 at 2:44am   6 Most recent comment from Dustin H.:Hi Alastor,Please add the below custom code (How to add custom code?) add_action( 'wp_footer', 'woobt_move_wrap', 99 ); function woobt_move_wrap() { ?> jQuery(docum ... Laura Wagner Auto(de)select Product by choosing variationClosed   WPC Frequently Bought Together   Updated April 14, 2022 at 3:20pm   11 Most recent comment from Dustin H.:You're welcome!If you are satisfied with our plugin and support, please reward it with a full five-star ★★★★★ rating.https://wordpress.org/support/plugin/wpc-grouped-product/reviews/?fi ... Kama Hide total priceClosed   WPC Frequently Bought Together   Updated March 30, 2022 at 8:31am   3 Most recent comment from Dustin H.:Hi Kama,To hide the total, please add below CSS code to WP-Admin → Appearance → Customize → Additional CSS: .woobt-total { display: none !important; }To hide the additional price, please ... Vicky Gordon Variations - pre-sales questionClosed   WPC Frequently Bought Together   Updated March 29, 2022 at 4:03am   2 Most recent comment from Janilyn T.:Hi Vicky,Thanks for contacting us here. For your information, the choice of Bought Together products is independent of the main one. So it's impossible to control which Bought Together items ar ... Ian McLean Products Not Added To CartClosed   WPC Frequently Bought Together   Updated March 28, 2022 at 9:03am   6 Most recent comment from Janilyn T.:Hi Ian, Thanks for your feedback.  I'll consider your case closed and close your ticket now. Feel free to submit a new one in case you encounter any issues at any time.  Have a nice day and be ... Paco Rocha Main product image buggedClosed   WPC Frequently Bought Together   Updated March 28, 2022 at 8:19am   2 Most recent comment from Janilyn T.:Hi Paco, Thanks for contacting WPClever Support Forum. We're not available at the weekends so today (Monday) I am able to process your ticket. If you wouldn't want the main image to be cha ... Paco Rocha Checked all option checked by defaultClosed   WPC Frequently Bought Together   Updated March 19, 2022 at 3:11am   5 Most recent comment from Dustin H.:I tried adding a new product and saw this option wasn't checked by default https://www.screencast.com/t/jNTWiuD8AhrIf you want to turn off it for all old products, please add the below custom c ... Madlena Schulman All variable products are not usable -no add possibilityClosed   WPC Frequently Bought Together   Updated March 17, 2022 at 3:18am   4 Most recent comment from Dustin H.:Hi MAdlena,Please add the below custom code (How to add custom code?) to restrict the number to 3 maximum. add_filter( 'woobt_show_items', 'woobt_show_maximum_items', 99, 2 ); f ... Sebastian Frequently bought together before main productClosed   WPC Frequently Bought Together   Updated February 22, 2022 at 5:20am   4 Most recent comment from Janilyn T.:Hi Sebastian,I have consulted this with our developer. They said there's an irresolvable conflict between the way variable products and Bought Together's position. We haven't found any ...