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Public Tickets

Alex Missing translationsClosed   WPC Frequently Bought Together   Updated November 10, 2021 at 4:39pm   3 Most recent comment from Dustin H.:Hi Alex,I've checked and still see the full texts here https://www.screencast.com/t/NRCfzeiPR0MPlease try to press the Sync button first https://www.screencast.com/t/Rp5Tz5Dgx Richard Sin Image does not link to productClosed   WPC Frequently Bought Together   Updated October 29, 2021 at 8:16am   2 Most recent comment from Janilyn T.:Hi Richard,Thanks for contacting us here. Indeed, for this plugin, we haven't added this feature.I have made a request in our developers' backlog dashboard. Our head developer has confirmed ... Yau Kuen It show the code when put in cartClosed   WPC Frequently Bought Together   Updated October 18, 2021 at 7:39am   2 Most recent comment from Janilyn T.:Hi Yau, Thanks for contacting WPClever Support Forum. We're not available at the weekends so today (Monday) I am able to process your ticket. The issue you encountered might have been triggered ... Stéphane Pricing problem with Checkout XClosed   WPC Frequently Bought Together   Updated September 13, 2021 at 8:27am   2 Most recent comment from Janilyn T.:Hi Stéphane, Thanks for contacting WPClever Support Forum. We're not available at the weekends so today (Monday) I am able to process your ticket.Please check the Bought Together tab to see i ... Marilyn “Add to cart” button missingClosed   WPC Frequently Bought Together   Updated August 23, 2021 at 10:40am   6 Most recent comment from Janilyn T.:Hi Marilyn,I'm not familiar with that plugin so I cannot guide you on this. You can kindly find instructions from that plugin documentation or plugin support forum. In some cases, not only cache ... Bruce How to display original price on Cart page?Closed   WPC Frequently Bought Together   Updated August 13, 2021 at 6:20am   2 Most recent comment from Janilyn T.:Hi Bruce, Thank you for contacting WPClever Support Forum. We’ve received your ticket and assigned one of our developers to help you with that. He’ll be looking into your question and responding ... Craig Shields Can't select productsClosed   WPC Frequently Bought Together   Updated August 5, 2021 at 3:49am   2 Most recent comment from Janilyn T.:Hi Craig, Thank you for contacting WPClever Support Forum. For your information:  In the free version of WPC Frequently Bought Together, only simple and subscription products can be added as Bought ... Romain De Braekeleer Reduce the amount of suggestions productClosed   WPC Frequently Bought Together   Updated August 1, 2021 at 11:20pm   9 Most recent comment from Dustin H.:#1. About the plugin translation, please read this article https://wpclever.net/faqs/plugin-translation. Remember to press the Sync button before translating.#2. About the general discount, we haven& ... Bruce Have you test your plugin?Closed   WPC Frequently Bought Together   Updated July 21, 2021 at 10:10am   4 Most recent comment from Janilyn T.:Hi Bruce,I'm not sure which kind of issue you're dealing with in our plugin, so here's the online documentation for your reference: https://doc.wpclever.net/woobt/.You can watch the v ... izquierdocreativo Shortcode to display the productsClosed   WPC Frequently Bought Together   Updated July 15, 2021 at 7:31am   3 Most recent comment from Janilyn T.:Hi izquierdocreativo, Thanks for your feedback. I'm glad that you have been able to figure it out. I'll consider your case closed and close your ticket now. Feel free to submit a new one ... olga ImagesClosed   WPC Frequently Bought Together   Updated June 25, 2021 at 5:11pm   3 Most recent comment from Dustin H.:Hi Olga,To change the image size, please add below CSS code to WP-Admin → Appearance → Customize → Additional CSS: .woobt-products .woobt-product .woobt-thumb { width: 120px; flex: 0 ... hitektoyz can't select search item.Closed   WPC Frequently Bought Together   Updated June 7, 2021 at 6:01am   2 Most recent comment from Janilyn T.:Hi Hitektoyz, Thank you for contacting WPClever Support Forum. The items shown are variations, which are disabled in the free version. That's why you can't select them.  For your informatio ... Ian Please select some product options for before adding to the cart.Closed   WPC Frequently Bought Together   Updated June 2, 2021 at 7:44am   2 Most recent comment from Janilyn T.:Hi Ian,  Thanks for contacting us here. 1. Please help me check the Variations tab of the Product data of the variable product page if you're using the "Any" variation like this https://www.scr ... Daniel Karni CachingClosed   WPC Frequently Bought Together   Updated June 2, 2021 at 7:00am   4 Most recent comment from Janilyn T.:Hi Daniel,Thanks for reaching back.Unfortunately, our developers have not responded to me on this issue. They said there was no reported case of improperly using AJAX on Bought Together before. This ... Niko Alho Translation problemClosed   WPC Frequently Bought Together   Updated June 1, 2021 at 12:03am   6 Most recent comment from Dustin H.:If you want to translate the words "Choose" and "Clear", please follow this article https://wpclever.net/faqs/plugin-translation