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Public Tickets

CARYL JOYCE Eye Button on imageClosed   WPC Smart Quick View   Updated November 25, 2021 at 10:15am   2 Most recent comment from Janilyn T.:Hi Caryl,Thanks for contacting us here.That is a custom feature from our WCPstore theme for Quick View button: https://wpclever.net/downloads/wpcstore/. If you would like to have the same button for ... Bora Where to add the codeClosed   WPC Smart Quick View   Updated October 16, 2021 at 3:44pm   3 Most recent comment from Dustin H.:Hi Bora,I'm so sorry for the late reply!Seem you need to implement the quick view button for your products on a Newspaper theme?I can help you do that and tell you exactly the steps. Please sen ... Carla enable/disable based on user roleClosed   WPC Smart Quick View   Updated October 7, 2021 at 5:18am   2 Most recent comment from Janilyn T.:Hi Carla,Thanks for contacting us here.Currently, we do not have any feature for restricting Quick View based on user roles. Since it's needed to be enabled for the whole store or not at all, I&# ... Mar Translate WPC Smart Quick View with WPMLClosed   WPC Smart Quick View   Updated September 30, 2021 at 9:17am   2 Most recent comment from Janilyn T.:Hi Mar, Thank you for contacting WPClever Support Forum.  We’ve received your ticket and assigned one of our developers to help you with that.  He’ll be looking into your question and responding ... Michael Prasad CustomiseClosed   WPC Smart Quick View   Updated September 29, 2021 at 8:53am   2 Most recent comment from Janilyn T.:Hi Michael, Thank you for contacting WPClever Support Forum.  We’ve received your ticket and assigned one of our developers to help you with that.  He’ll be looking into your question and respon ... Reinis #price_html instead of Price in Product SummaryClosed   WPC Smart Quick View   Updated September 27, 2021 at 5:06pm   3 Most recent comment from Dustin H.:Hi Reinis,I don't clear about your question. Our plugin already show the price HTML in this position https://www.screencast.com/t/N9yJbotiULvuHowever, you can show any other information you want ... Mani Arabi Add to cart button appears partially off screenClosed   WPC Smart Quick View   Updated September 18, 2021 at 6:33am   7 Most recent comment from Dustin H.:You're welcome!If you are satisfied with our plugin and support, please reward it with a full five-star ★★★★★ rating.https://wordpress.org/support/plugin/woo-smart-quick-view/reviews/?f ... Sergiy quick view popup does not show up on woocommerce pagesClosed   WPC Smart Quick View   Updated September 6, 2021 at 9:42am   2 Most recent comment from Janilyn T.:Hi Sergiy, Thanks for contacting us here. Sorry for the late reply. We've had a short vacation and today our team is back to continue our support session.  We've received your ticket and g ... Mani Arabi Upgrading to premium crashed/corrupted my entire site????Closed   WPC Smart Quick View   Updated September 1, 2021 at 10:53am   3 Most recent comment from Janilyn T.:Hi Mani,Thanks for contacting us here.Whenever you apply major changes on your site, kindly remember to clear both your site's and browser's caches and cookies so that all changes can be upd ... Samuel insert smart view on linkClosed   WPC Smart Quick View   Updated August 20, 2021 at 4:53am   2 Most recent comment from Janilyn T.:Hi Samuel,Thanks for contacting us here.Our developers can help you do that, however, this is a customization service so we need you to own a Premium license then we can provide the service for free f ... Vladimir Product IDClosed   WPC Smart Quick View   Updated July 12, 2021 at 11:18am   2 Most recent comment from Janilyn T.:Hi Vladimir,Thanks for contacting us here.Did you mean you don't specify IDs for products in your online store so you cannot use the shortcode to pull the ID for the Quick View popup? Can you p ... Sarah Ann Gabel ButtonClosed   WPC Smart Quick View   Updated April 12, 2021 at 9:37am   2 Most recent comment from Janilyn T.:Hi Sarah,Thanks for contacting us here.Yes, it does. If the button doesn't work on your site, maybe there is a conflict with the theme you're using. You can kindly switch to the Storefront ... Florien Rovers Installation premium pluginClosed   WPC Smart Quick View   Updated March 27, 2021 at 3:13am   2 Most recent comment from Janilyn T.:Thanks for your feedback, Florien. I'm glad that it was solved now. I'll consider your case closed and close your ticket now. Feel free to submit a new one in case you encounter any issues ... Simon Riffou Change color & opacity % of background overlayClosed   WPC Smart Quick View   Updated March 19, 2021 at 6:55am   2 Most recent comment from Janilyn T.:Thanks for your feedback, Simon. I'm glad that you have been able to figure it out. I'll close your ticket now. Have a nice day and best regards.  Yurri The pop-up window is not displayed if there is no Wi-Fi connectionClosed   WPC Smart Quick View   Updated January 4, 2021 at 6:42am   5 Most recent comment from Janilyn T.:Hi Yuriy,Thanks for your patience. Our developers responded that our plugin doesn't restrict based on the type of Internet connection. The Quick View is made to display a part/section of your ...