Public Tickets
Abdullah
Plugin Function _load_textdomain_just_in_time was called incorrectly
WPC Smart Quick View
Updated December 9, 2024 at 3:30am
2
Most recent comment from Dustin H.:Hi Abdullah,
Thanks for informing us of this issue!
Please update our plugin to the latest version 4.1.4, we've fixed it.
[email protected]
Does not show the image in .webp format
WPC Smart Quick View
Updated November 22, 2024 at 7:36am
2
Most recent comment from Dustin H.:Hi Vallesierra7,
We provide premium support exclusively for users who have purchased the premium plugin. Please provide your license key or email so I can verify your purchase.
Samruddhi
Fancybox
WPC Smart Quick View
Updated September 23, 2024 at 9:50am
5
Most recent comment from Dustin H.:After adding this snippet, please go to the setting page to choose Fancybox here:
Alex
Title doesn't appear in the smart quick view even when I add "title" to the product summary, in the settings
WPC Smart Quick View
Updated August 24, 2024 at 6:20am
12
Most recent comment from Alex:helloCould we please get some help ?Thanks
Ilya
Opening popup in any case
WPC Smart Quick View
Updated May 15, 2024 at 8:09am
3
Most recent comment from Ilya:Thanks very much!
Ingmar Kunath
Plugin issues in connection with delayed JavaScript execution
WPC Smart Quick View
Updated April 12, 2024 at 8:33am
2
Most recent comment from Dustin H.:Hi Ingmar,To hide the quick view button on mobile/tablet, please add below CSS code to WP-Admin → Appearance → Customize → Additional CSS:
@media only screen and (max-width: 1023px) {
.wo ...
Michael
Smart view integration
WPC Smart Quick View
Updated January 18, 2024 at 7:17am
2
Most recent comment from Janilyn T.:Hi Michael,Thanks for contacting us here.You can use the shortcode to insert the Quick View button to any position you like on the single product page. For the buttons floating on the product image o ...
Volodymyr Zhogov
There is no static button on the smartphoneClosed
WPC Smart Quick View
Updated January 8, 2024 at 10:38pm
2
Most recent comment from Janilyn T.:Hi Volodymyr,Thanks for your interest in our plugin.I checked our demo site on the mobile device, the button can be adjusted to stay static on the product image. The hover effect is added from our WPC ...
Faruk Yilmaz
Quick View don't work !Closed
WPC Smart Quick View
Updated December 2, 2023 at 10:12am
2
Most recent comment from Janilyn T.:Hi Faruk,
Thank you for reaching out to us.You might want to check the variation swatches plugin you're using on your site as well. You can try deactivating that then check again if the issue wit ...
waleed
Please repsond my private ticketClosed
WPC Smart Quick View
Updated December 2, 2023 at 6:24am
3
Most recent comment from waleed:Please do not be late for me
Chris
styling of product popup/lightboxClosed
WPC Smart Quick View
Updated November 9, 2023 at 2:24pm
2
Most recent comment from Janilyn T.:Hi Chris,Thanks for contacting us here.We do not make options for that in the plugin settings. If you want to change the styling, please describe what you need in images then provide us with a publi ...
SeokIn
'Add To Cart' in Quick View, it does not apply to the Fly Cart's side bar.Closed
WPC Smart Quick View
Updated November 3, 2023 at 3:15pm
2
Most recent comment from Janilyn T.:Hi SeokIn,
Please read my response to your question in the previous ticket.
I'll close this one because of duplicated content. Kindly follow up the progress on your issue in the previous one.
...
[email protected]
Pre-Sales QuestionClosed
WPC Smart Quick View
Updated October 27, 2023 at 10:05am
2
Most recent comment from Janilyn T.:Hi [email protected],Thanks for contacting us here.For your information, both of your questions are feasible with our customization service. After purchasing a license, please provide th ...
Bjarke Jørgensen
How to change the fixed height of the popup to a 100% heightClosed
WPC Smart Quick View
Updated August 1, 2023 at 2:59am
4
Most recent comment from Dustin H.:Hi Bjarke,Thanks for the suggested CSS code!Yes, that's right! You can use this custom CSS code for your site, so we didn't add an option for that. Maybe someone wants to change the width ...
Daniel
Quick view Add to cart doesn't update cart automaticallyClosed
WPC Smart Quick View
Updated June 1, 2023 at 8:05am
2
Most recent comment from Janilyn T.:Hi Daniel,
Thank you for reaching out to us.
First, you can kindly install this plugin https://wordpress.org/plugins/wpc-ajax-add-to-cart/ to assist the AJAX loading on your site. It's easy a ...