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Public Tickets

Peter Weir Replacing Compare Bar with a Fixed COMPARE ButtonClosed   WPC Smart Compare   Updated February 26, 2021 at 9:26am   5 Most recent comment from Dustin H.:Hi Peter,Please update our plugin to the latest version 3.3.3 then you can find a new option here https://www.screencast.com/t/3WYGCpt8fmMRemember to clear the website and browser cache before testin ... Karl Is there a way to scroll on mobile device but keep the titlesClosed   WPC Smart Compare   Updated February 3, 2021 at 6:34am   6 Most recent comment from Janilyn T.:Maybe there have been some recent changes that altered the functionality of our plugin. Freezing the first row worked, so there's no reason it wouldn't work on 'freezing the first colum ... Karl How do I remove the product code in the compare title I just want the product title?Closed   WPC Smart Compare   Updated January 28, 2021 at 11:07pm   8 Most recent comment from Karl:Sorted Björn CSS Class in button shortcodeClosed   WPC Smart Compare   Updated December 22, 2020 at 3:58am   3 Most recent comment from Henry N.:Hi Björn,Currently we do not provide this feature, you can use the parent's class feature.[wooscp id="99"]with php:echo ''.do_shortcode('[wooscp id="99"]').''; Hawc Servers Comparing only one category at a timeClosed   WPC Smart Compare   Updated December 8, 2020 at 5:59am   4 Most recent comment from Janilyn T.:Hi Hawc ,As you said, there's no use in "comparing a fridge to a microwave" and I do believe that your customers are smart enough not to do so. Users just need to make sure they have put everyt ... Pannalak Techasemonrast Compare page & Compare bar doesn't appear in my websiteClosed   WPC Smart Compare   Updated September 17, 2020 at 12:07pm   2 Most recent comment from Janilyn T.:Hi Pannalak, Thank you for contacting WPClever Support Forum. We’ve received your ticket.  However, the description is not enough for us to find the cause of the problem. Please provide us with som ... khalid compare categoriesClosed   WPC Smart Compare   Updated September 7, 2020 at 8:59am   5 Most recent comment from khalid:Thank you Matt Compare button appearing on Search PageClosed   WPC Smart Compare   Updated July 10, 2020 at 9:58am   3 Most recent comment from Dustin H.:Hi Matt,By default, the compare button will appear on the shop/archive/search page. You can try on our demo page https://demo.wpclever.net/woosc/?post_type=product&s=woo (search page with keyword " ... James Intro questionsClosed   WPC Smart Compare   Updated July 7, 2020 at 3:17pm   2 Most recent comment from Janilyn T.:Hi James, Thank you for contacting WPClever Support Forum.  We’ve received your ticket and assigned one of our developers to help you with that.  He’ll be looking into your question and respondi ... James Specific shortcodes for productClosed   WPC Smart Compare   Updated July 7, 2020 at 1:30am   3 Most recent comment from Dustin H.:Hi James,Thanks for your interest in our plugin!#1. Yes, I can help you add/change the code to do that.#2. The search feature only available on the compare table. We haven't the shortcode to pla ... Thomas Pentz Product customization - Custom taxonomiesClosed   WPC Smart Compare   Updated May 12, 2020 at 2:55pm   3 Most recent comment from [deleted]:Hi Thomas Pentz,Unfortunately, we don't have the options you need, but we have the option to show compare only for the categories you want to display. Jimmy Hide ID next to the titleClosed   WPC Smart Compare   Updated April 21, 2020 at 2:45am   15 Most recent comment from Dustin H.:You're welcome!Feel free to submit a new ticket if you have any questions when using our plugin. I'll close this ticket now. ivan Appearance on compare table and image size settingClosed   WPC Smart Compare   Updated March 30, 2020 at 8:44am   3 Most recent comment from Dustin H.:Hi Ivan,#1. We already add different class name for each element on the compare table, so you can use it to add your custom style. Example: .wooscp-area .wooscp-inner .wooscp-table .wooscp-table-inner ... Karl Stop Zoom when keyboard loads/Closed   WPC Smart Compare   Updated February 27, 2020 at 8:02am   5 Most recent comment from Dustin H.:You're welcome!Feel free to submit a new ticket if you have any questions when using our plugin. I'll close this ticket now. Karl Can you help with CSS?Closed   WPC Smart Compare   Updated February 22, 2020 at 12:40am   3 Most recent comment from Dustin H.:Hi Karl,Yes! You can do that by adding custom CSS code to WP-Admin → Appearance → Customize → Additional CSS.Example: .wooscp-area .wooscp-inner .wooscp-table .wooscp-table-inner .wooscp-table ...