Please submit a private ticket if you need to share sensitive information, such as license details and admin credentials.

Okay

Public Tickets

Nestor David Reyes Olivares Inquiry Regarding Compatibility for Custom Product Tabs with WPC Smart Compare   WPC Smart Compare   Updated January 20, 2024 at 6:19am   3 Most recent comment from Dustin H.:Hi Nestor,Does the guideline from Janilyn help you or not?If not, please explain more about the requirements in a particular situation then I'll help you. Chen About Smart Attribute Groups Display in Smart CompareClosed   WPC Smart Compare   Updated January 3, 2024 at 9:48am   2 Most recent comment from Janilyn T.:Hi Chen,Thanks for contacting us here. We have sent you a response in your other ticket.  I will close this ticket since there are some spam posts and that might threaten your security. Kindly follo ... Atul The same attributes are not in the same line when comparingClosed   WPC Smart Compare   Updated November 9, 2023 at 4:02pm   2 Most recent comment from Janilyn T.:Hi Atul,Thanks for contacting us here.For your information, the attributes are displayed in the order you have added them in the Attributes tab of each single product page. It's impossible to a ... Ken Lyle Attribute Mismatch Not Handled WellClosed   WPC Smart Compare   Updated November 9, 2023 at 2:22pm   5 Most recent comment from Janilyn T.:Hi Ken,The basic purpose of comparing products is to consider the outstanding and distinguished features among different products, so that's why we offer two settings for users and customers to t ... Kinsey how to add it with the ProductClosed   WPC Smart Compare   Updated November 8, 2023 at 3:10pm   3 Most recent comment from Kinsey:Hey Thank you for your clarification. Fanny TranslationClosed   WPC Smart Compare   Updated August 21, 2023 at 11:47am   4 Most recent comment from Janilyn T.:Hi Fanny, Thanks for getting back to me. 1. Any purchase of a license type from us is a onetime payment, not a subscription. You just need to pay for it once and there's no need to cancel the ... Eric Documentation?Closed   WPC Smart Compare   Updated July 3, 2023 at 7:58am   2 Most recent comment from Janilyn T.:Hi Eric,Thanks for reaching out.That section in the Smart bundles documentation is for introducing the combination between the two plugins only.You can click on Home then find the Smart Compare doc un ... Alexandru Translations of Produkt AttributesClosed   WPC Smart Compare   Updated May 31, 2023 at 8:02am   2 Most recent comment from Janilyn T.:Hi Alexandru,Thanks for contacting us here.May I have more details about the issue you have? Can you please attach some more images and some links to your public products so that I can check it out?P ... Frits Strijbos Compare columns   WPC Smart Compare   Updated April 3, 2023 at 9:15am   4 Most recent comment from Frits Strijbos:Hello Dustin, Thank you for the support! The code works like a charme. Kind regards,Frits Strijbos João Removing the compare button from the search results pageClosed   WPC Smart Compare   Updated March 15, 2023 at 2:11pm   2 Most recent comment from Janilyn T.:Hi João , Thank you for contacting WPClever Support Forum. We’ve received your question. However, we need more information in order to help you with the custom codes. Please provide us with a l ... Imtiyaz Ahmed Shaikh Mobile View is not CorrectClosed   WPC Smart Compare   Updated February 17, 2023 at 10:00am   2 Most recent comment from Janilyn T.:Hi Imtiyaz, Please read my response to your question in the previous ticket.  I'll close this one because of duplicated content. Kindly follow up the progress on your issue in the previous one. ... Najam Hashmi Want to show product based on current category while we add more product.Closed   WPC Smart Compare   Updated January 30, 2023 at 6:27am   2 Most recent comment from Janilyn T.:Hi Najam,Thanks for contacting us here. Sorry for the delayed response. We have just been back from a weeklong vacation so today I am able to respond to you.About the feature you're asking, our p ... H Pham Customize position of Compare and Product iconClosed   WPC Smart Compare   Updated December 16, 2022 at 7:34am   2 Most recent comment from Janilyn T.:Hi Pham,Thanks for contacting us here.Did you mean you want the floating buttons on product images as in our live demo here: https://demo.wpclever.net/wpcstore/ For your information, these buttons ar ... Wlodz Mur The caption for the button "Add to cart" does not fit in its size.Closed   WPC Smart Compare   Updated December 3, 2022 at 11:24pm   7 Most recent comment from Wlodz Mur:Hello Henry,Thank you. I did as you recommended. Everything is perfect!Best regards, Wlodz Mur Francesco Lerose Compatibility of WPC Smart Compare with ACFClosed   WPC Smart Compare   Updated November 24, 2022 at 9:17am   2 Most recent comment from Janilyn T.:Hi Francesco, Thanks for contacting us here. For your information, our plugin can work with the Advanced Custom Fields, however, the performance is also under the influence of other plugins and the th ...