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Public Tickets

Scott Smart Compare & Smart Wishlist not working   WPC Smart Compare   Updated 5 days ago   2 Most recent comment from Dustin H.:Hi Scott, We provide premium support exclusively for users who have purchased the premium plugin. Please provide your license key or email so I can verify your purchase. If you don't have one, pl ... javen Comparison of different SKUs   WPC Smart Compare   Updated 1 week ago   3 Most recent comment from javen:thank javen How to set up custom fields   WPC Smart Compare   Updated 2 weeks ago   3 Most recent comment from javen:Hello, I want to decorate my comparison page, I quoted the code [woosc_list]But I encountered a problem, I marked it in the picture1. My menu background is black, but it is not displayed in the specif ... Eric Attribute groups in compare feature   WPC Smart Compare   Updated February 11, 2025 at 5:45pm   5 Most recent comment from Dustin H.:This instruction is for our plugin WPC Attribute Groups (https://wordpress.org/plugins/wpc-attribute-groups/) since it supports the shortcode. vi how to make the button above product picture?   WPC Smart Compare   Updated February 10, 2025 at 1:57am   3 Most recent comment from vi:Hi Dustin,I already made a new private ticket for the further step, please kindly check it. Thank you for your help! Bill Compatibility   WPC Smart Compare   Updated January 16, 2025 at 9:50pm   8 Most recent comment from Bill:Still testing.. Nijland Wouter Plugin settings   WPC Smart Compare   Updated November 21, 2024 at 4:41pm   8 Most recent comment from Nijland Wouter:Thank you Dustin. It works great! Eve Button change at WPC Smart Compare   WPC Smart Compare   Updated October 29, 2024 at 2:31am   2 Most recent comment from Dustin H.:Hi Eve, The appearance of the compare button is based on your theme. I can help you style it the same as our demo page when you use the premium version: https://wpclever.net/downloads/smart-compare/  Edson Valdivia Problems with variable products   WPC Smart Compare   Updated June 18, 2024 at 3:42am   2 Most recent comment from Dustin H.:Hi Edson,On the latest version, you can choose No for this option instead of changing the code: Krzysztof Remove All button on Comparison table page   WPC Smart Compare   Updated May 13, 2024 at 9:31am   8 Most recent comment from Dustin H.:Currently, Freeze First Row only works for the comparison popup, so you must implement it yourself. Kevin Loader How do turn off the part below products   WPC Smart Compare   Updated January 26, 2024 at 7:35am   2 Most recent comment from Janilyn T.:Hi Kelvin,Thanks for contacting us here.May I have your public site link to check it from the frontend? Some fields can be turn on or off in the Premium version of this plugin only:In the free versio ... Nestor David Reyes Olivares Inquiry Regarding Compatibility for Custom Product Tabs with WPC Smart Compare   WPC Smart Compare   Updated January 20, 2024 at 6:19am   3 Most recent comment from Dustin H.:Hi Nestor,Does the guideline from Janilyn help you or not?If not, please explain more about the requirements in a particular situation then I'll help you. Chen About Smart Attribute Groups Display in Smart CompareClosed   WPC Smart Compare   Updated January 3, 2024 at 9:48am   2 Most recent comment from Janilyn T.:Hi Chen,Thanks for contacting us here. We have sent you a response in your other ticket.  I will close this ticket since there are some spam posts and that might threaten your security. Kindly follo ... Atul The same attributes are not in the same line when comparingClosed   WPC Smart Compare   Updated November 9, 2023 at 4:02pm   2 Most recent comment from Janilyn T.:Hi Atul,Thanks for contacting us here.For your information, the attributes are displayed in the order you have added them in the Attributes tab of each single product page. It's impossible to a ... Ken Lyle Attribute Mismatch Not Handled WellClosed   WPC Smart Compare   Updated November 9, 2023 at 2:22pm   5 Most recent comment from Janilyn T.:Hi Ken,The basic purpose of comparing products is to consider the outstanding and distinguished features among different products, so that's why we offer two settings for users and customers to t ...