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Public Tickets

Brian Product bundle not showing contents on order page in back-end (REST API)Closed   WPC Product Bundles   Updated September 3, 2020 at 8:55am   4 Most recent comment from Janilyn T.:Hi Brian,Thanks for your response. However, sadly, I can't provide any specific info about when this issue will be addressed by our developers. Most of our developers have stated that they nearl ... Jonas Missing CSS class .woocommerce-variation-add-to-cart to enable paypal-express plugin to hook inClosed   WPC Product Bundles   Updated September 2, 2020 at 10:07am   2 Most recent comment from Janilyn T.:Hi Jonas, Thank you for contacting WPClever Support Forum.  We’ve received your ticket and assigned one of our developers to help you with that.  He’ll be looking into your question and respondi ... Edwin How to add a 1px grey border around the bundle product imagesClosed   WPC Product Bundles   Updated September 2, 2020 at 4:00am   3 Most recent comment from Edwin:Hi Janilyn, please consider this case closed, as we'ved fixed it ourselves:/* bundle product shots edge */.attachment-woocommerce_thumbnail{    border: 1px solid #e1e1e1;Cheers,Edwin Grill Is it possible to only add the bundled products, and not the bundle to the cart?Closed   WPC Product Bundles   Updated September 1, 2020 at 1:51pm   10 Most recent comment from Rickard:Hi Frankie,Thanks for this snippet. I tried it in my (primitive) playground and it seems to do the trick - All bundle lines are stripped, atleast visually. But will it strip meta from an api get reque ... varun add to cart button not working when using smart bundleClosed   WPC Product Bundles   Updated August 21, 2020 at 9:49am   2 Most recent comment from Janilyn T.:Hi Varun, Thank you for contacting WPClever Support Forum. We’ve received your ticket.  However, the description is not enough for us to find the cause of the problem. Please provide us with some s ... Hristina Danilova Product bundleClosed   WPC Product Bundles   Updated August 20, 2020 at 11:13am   3 Most recent comment from Janilyn T.:Hi Hristina & Xisco,After puchasing our plugin. have you received the Premium installation file in zip format yet? Kindly deactivate the free version then delete it from your site before installing th ... Tommaso Change variation on cartClosed   WPC Product Bundles   Updated August 20, 2020 at 10:40am   4 Most recent comment from Janilyn T.:Hi Tommaso, The only way for the customers/buyers to go back to the bundle page before that is to click on the bundle's name in the cart page. But if they remove the whole bundle to choose it ag ... Igor Shkarin How to make sizes in bundles lay horizontally?Closed   WPC Product Bundles   Updated August 19, 2020 at 11:46am   4 Most recent comment from Janilyn T.:Yes, you can kindly check to know for sure by deactivating that Variations Swatches before checking the bundle to see if it works. Our plugin doesn't support that variations swatches display as i ... Jose Pech Add individual productsClosed   WPC Product Bundles   Updated August 15, 2020 at 10:58am   2 Most recent comment from Janilyn T.:Hi Jose, Thank you for contacting WPClever Support Forum. We’ve received your ticket.  However, the description is not enough for us to find the cause of the problem. Please provide us with some sc ... Julien "À partir de" price on French versionClosed   WPC Product Bundles   Updated August 10, 2020 at 11:21am   2 Most recent comment from Janilyn T.:Hi Julien,Thanks for contacting us. The French translation is contributed by our users, so it might not be correct or complete as expected. We do not know French so we don't know whether it is ac ... vinay When adding to cart back orders are not getting added add-on for bundled product is not workingClosed   WPC Product Bundles   Updated August 10, 2020 at 9:12am   6 Most recent comment from Janilyn T.:Hi Vinay, Could you please check your profile here on our Ticksy system and reply to our previous ticket with the REQUIRED information? We wait for your response for more than 1 week but didn't ... user06 Product Export / ImportClosed   WPC Product Bundles   Updated August 7, 2020 at 2:36pm   2 Most recent comment from Janilyn T.:Hi User06, Thank you for contacting WPClever Support Forum.  We’ve received your ticket and assigned one of our developers to help you with that.  He’ll be looking into your question and respond ... Larisa Wrong bundle priceClosed   WPC Product Bundles   Updated August 4, 2020 at 2:17pm   2 Most recent comment from Janilyn T.:Hi Larisa,Thanks for reaching out to us. We've received your ticket. However, we can't help you check it from the screenshots.My suggestion for you is to first please refer to this online do ... Jennifer [product_name] is unpurchasableClosed   WPC Product Bundles   Updated August 4, 2020 at 1:54pm   2 Most recent comment from Janilyn T.:Hi Jennifer,Thanks for contacting us.However, the description is not enough for us to find the cause of the problem. Please provide us with some links to your published product for checking? Are yo ... alexandry Kusumajaya bundled product weight shown as 0Closed   WPC Product Bundles   Updated August 1, 2020 at 5:18pm   3 Most recent comment from Sebastian Castellucci:Hi i have same issue, is possible WPC Bundle plugin automatic calculate the weight of the bundle making the sum of all the products ?