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Public Tickets

Jaime Plus one / minus one complete bundleClosed   WPC Product Bundles   Updated September 29, 2020 at 10:43am   6 Most recent comment from Janilyn T.:Thanks for your feedback. I'm glad that it was solved. I'll close your ticket now. Feel free to submit a new one in case you encounter any issues at any time.  Have a nice day and best reg ... Damien Cant get the $_post['woosb_ids'] to update the cart, it got the initial woosb_idsClosed   WPC Product Bundles   Updated September 29, 2020 at 7:38am   3 Most recent comment from Dustin H.:Hi Damien,Please turn off the "AJAX add to cart on the single product page", it may be located in the theme's settings.After that, you can try our plugin https://wordpress.org/plugins/wpc-ajax- ... Edwin Would like to not show prices on the bundles list for a particular productClosed   WPC Product Bundles   Updated September 28, 2020 at 11:02pm   4 Most recent comment from Dustin H.:Hi Edwin,Please add below CSS code to WP-Admin → Appearance → Customize → Additional CSS: .woosb-bundles .woosb-price { display: none; } Edwin Incorrect checkout total with Booster multiple currency turned onClosed   WPC Product Bundles   Updated September 28, 2020 at 1:35pm   2 Most recent comment from Janilyn T.:Hi Edwin, Thank you for reporting this to us. I have assigned one of our developers to check that. He’ll be looking into the mentioned issue and responding as soon as finding a solution. Hopefully, ... lee bundle main image is wrongClosed   WPC Product Bundles   Updated September 25, 2020 at 10:46pm   1 Most recent comment from lee:I am using the smart bundle to adding 2 products into the bundle, I set a different image for the main product image for the bundle, after I published the bundle product, the main image is not using t ... Dennis Cobble Product bundlesClosed   WPC Product Bundles   Updated September 25, 2020 at 2:12pm   3 Most recent comment from Janilyn T.:Hi Dennis,Thanks for contacting us here.In case you would like to let your customers to choose any combination of products included in the bundled item list, you just need to manually search and add t ... tal hide simple productClosed   WPC Product Bundles   Updated September 25, 2020 at 2:02pm   2 Most recent comment from Janilyn T.:Hi Tal,Thanks for contacting us here.Do you mean you would like to hide the bundled product included in a smart bundle in the bundle page? Well, technically, it's impossible since it's nece ... Diego removing the "this product is part of these bundles" partClosed   WPC Product Bundles   Updated September 23, 2020 at 1:50pm   4 Most recent comment from Janilyn T.:Hi Diego,Sorry, I reread your description, you can find that option in plugin setting, under Bundles section: https://doc.wpclever.net/woosb/plugin-settings/bundles-on-single-product-and-shop-archive ... Loris Cannot add to cart - "Amount is a mandatory field"Closed   WPC Product Bundles   Updated September 23, 2020 at 12:41pm   6 Most recent comment from Janilyn T.:Hi Loris,Thanks for your feedback. It's seemingly a problem of caching/cookies on your site only. I haven't done anything on your site yet. Since it's working again, I'll close yo ... Samuele Import from CSVClosed   WPC Product Bundles   Updated September 23, 2020 at 3:11am   7 Most recent comment from Dustin H.:You're welcome!If you are satisfied with our plugin and support, please reward it with a full five-star ★★★★★ rating.https://wordpress.org/support/plugin/woo-product-bundle/reviews?rate ... Lucas Get All Packs Containing Simple ProductClosed   WPC Product Bundles   Updated September 18, 2020 at 9:45am   2 Most recent comment from Janilyn T.:Hi Lucas,Thanks for your question and interest in our plugin.Currently, our plugin does allow the display of all bundles that include a certain product in the single product page. You can configure h ... Chinh WPC Product Bundles can't Add to CartClosed   WPC Product Bundles   Updated September 18, 2020 at 8:23am   2 Most recent comment from Janilyn T.:Hi Chinh, Thank you for contacting WPClever Support Forum. We’ve received your ticket.  However, the description is not enough for us to find the cause of the problem. Please provide us with some s ... John Tomasin WPC Product Bundles as Orphaned ContentClosed   WPC Product Bundles   Updated September 14, 2020 at 12:27pm   4 Most recent comment from John Tomasin:Hi Frankie, thanks for your reply. After further investigation seems this is due to a Yoast SEO update which has now been rectified. Justine Cowie Product prices doubling at checkoutClosed   WPC Product Bundles   Updated September 14, 2020 at 9:45am   12 Most recent comment from Janilyn T.:Hi Justine,You can request for a full refund of your purchase by submitting a new ticket under Refund Request category and fill out both custom fields with your PayPal transaction ID and purchase ema ... Francesco Mattioli Stock MangementClosed   WPC Product Bundles   Updated September 14, 2020 at 9:29am   2 Most recent comment from Janilyn T.:Hi Francesco, Thanks for contacting us here. For your information, the stock management will be automatically enabled when any of your bundled products have stock management turned on. So in order t ...