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Public Tickets

Margot Bundle VariationsClosed   WPC Product Bundles   Updated November 6, 2020 at 10:08am   4 Most recent comment from Janilyn T.:Hi Margot,Thanks for your further explanations. Sorry I misunderstood what you meant.After carefully reading your description, I think this is impossible to be achieved with smart bundles. You can onl ... Johan Nilsson Choosing between Simple products in product bundle?Closed   WPC Product Bundles   Updated November 4, 2020 at 10:21am   4 Most recent comment from Janilyn T.:Hi Johan,You can use either a Composite Product or a Smart Bundle only. In a smart bundle, customers can choose multiple items. But in a composite product, they can only choose 1 item per component dr ... Luc Pre purchase question: Is a product in a bundle counted as a single product purchase?Closed   WPC Product Bundles   Updated November 3, 2020 at 9:46am   8 Most recent comment from Janilyn T.:Hi Luc,Thanks for the feedback.We don't provide the Premium file for trial, but we can give you 7-day money-back guarantee. If you purchase our plugin, you will have 7 days to consider to contin ... Akshay Koushik Products are not showing in cart after the updateClosed   WPC Product Bundles   Updated November 3, 2020 at 9:44am   8 Most recent comment from Janilyn T.:Hi Eyzat,Thanks for reaching out to us.In that case, you can kindly create a new Private ticket and provide us with some more information: screenshots of back-end settings and front-end link to your p ... terra Bundle in cartClosed   WPC Product Bundles   Updated November 1, 2020 at 4:37am   2 Most recent comment from Janilyn T.:Hi Terra,Thanks for contacting us here.You can kindly go to WPClever >> Product Bundles >> Cart & Checkout >> find this option then choose Bundles only: https://prnt.sc/vb18sl. This will only change ... Carlos Castillo upgrade planClosed   WPC Product Bundles   Updated November 1, 2020 at 4:25am   2 Most recent comment from Janilyn T.:Hi Carlos, Thanks for contacting us here. In case you have purchased a license from us, then after some time, you would like to upgrade your license to a higher one, here are steps for you: Purchase t ... Davide Golzi Query bundles that contain specific productsClosed   WPC Product Bundles   Updated October 30, 2020 at 7:57am   3 Most recent comment from Dustin H.:Hi Davide,Please try this function: function woosb_get_bundles( $product_id, $per_page = 500, $offset = 0 ) { $bundles = array(); $product_id_str = $product_id . '/'; $que ... Henk Product bundles with different prices based on customer groupsClosed   WPC Product Bundles   Updated October 28, 2020 at 9:10am   2 Most recent comment from Janilyn T.:Hi Henk, Thank you for contacting WPClever Support Forum. We’ve received your ticket.  However, the description is not enough for us to find the cause of the problem. Could you please provide us wi ... Tamela McNulty How do I get variations to appear when adding to bundle?Closed   WPC Product Bundles   Updated October 28, 2020 at 7:53am   2 Most recent comment from Janilyn T.:Hi Tamela, Thank you for contacting WPClever Support Forum. We’ve received your ticket.  However, the description is not enough for us to find the cause of the problem. Please provide us with some ... Leandro WPC Product Bundle & Dynamic Pricing Right Press Exclude ItemsClosed   WPC Product Bundles   Updated October 27, 2020 at 12:40pm   3 Most recent comment from Leandro:This is what the developer of Dynamic Pricing send me Hi!Tell them that we need to somehow get the correct product type while being on the product page, and not get multiple types instead - we'r ... Raffaele Biasiello product is un-purchasable. You cannot add this bundle to the cart.Closed   WPC Product Bundles   Updated October 26, 2020 at 10:40am   3 Most recent comment from Janilyn T.:Hi Raffaele, Welcome to WPClever Support Forum. We've had a short vacation so today I am able to process your ticket.  Thanks for your feedback. I'm glad that it was solved. I'll clo ... Matthew Clayton The search function doesn't search for products to put into bundleClosed   WPC Product Bundles   Updated October 26, 2020 at 10:24am   2 Most recent comment from Janilyn T.:Hi Matthew, Thanks for contacting us here. We're not available at the weekend so today I am able to process your ticket. When the search function is not working, it might have been affected by ... CustomScene Grant Permissions Product to Existing CustomersClosed   WPC Product Bundles   Updated October 22, 2020 at 11:50am   3 Most recent comment from CustomScene:Hi Janilyn,Thank you for your reply. Any advancement on the matter?Regards, Matteo Leone Leave "Saved text" label unchangedClosed   WPC Product Bundles   Updated October 20, 2020 at 10:09pm   5 Most recent comment from Matteo Leone:Hi Frankie,I updated to the latest version and it simply works.Great, amazing support, super fast.Thanks a lot,Matteo Dave Product bundles + All products for Woo compatibility?Closed   WPC Product Bundles   Updated October 19, 2020 at 9:56am   2 Most recent comment from Janilyn T.:Hi Dave, Thanks for contacting us here. We've had a short vacation so today I am able to process your ticket. I'm afraid they can't work with our plugin since there are reports of inco ...