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Public Tickets

Kiel Plugin CompatibilityClosed   WPC Composite Products   Updated October 6, 2023 at 7:34am   4 Most recent comment from Janilyn T.:Hi Kiel,For your information:1. It depends on how you would like to adjust the pricing. If you need further help, I can connect you with one of our developers for further instructions.2. There's ... Jesus Plus minus button hide problem   WPC Product Quantity   Updated October 5, 2023 at 9:18am   8 Most recent comment from Stev:Thanks Dustin,for the "+" and "-" sign problem, for now I have solved it with custom CSS:div.quantity {    font-size: 100% !important;}Then, when I purchase the plugins, we will solve it better toge ... Oles Default Tip AmountClosed   Other Plugins   Updated October 5, 2023 at 4:06am   3 Most recent comment from Dustin H.:Hi Oles,Thanks for that idea!Please update our plugin to the latest version 2.1.0, we've added this option https://app.screencast.com/bp2DQazEyY3ICAlso, remember to clear the cache before testi ... IHOR quantity selectionClosed   WPC Grouped Product   Updated October 4, 2023 at 5:17am   2 Most recent comment from Janilyn T.:Hi IHOR,Thanks for your question.FYI, the Checkbox selector will make the default quantity of all sub-items change to 1 (as if they are Sold Individually). No matter which quantity you have set for th ... IHOR not integer product values, for example 0.1 etcClosed   WPC Grouped Product   Updated October 4, 2023 at 5:08am   2 Most recent comment from Janilyn T.:Hi IHOR,Thanks for contacting us here.You can use our WPC Product Quantity to apply decimal quantities on grouped sub-items as in my image below:This is the doc for more instructions: https://doc.wpc ... dannyboi91 Feature RequestClosed   Other Plugins   Updated October 2, 2023 at 4:22am   2 Most recent comment from Janilyn T.:Hi Dannyboi91, Thanks for contacting WPClever Support Forum. We're not available at the weekends so today (Monday) I am able to process your ticket. Our developers said the shipping bar is desi ... Janez Stefanic Problem when using WPC AJAX Add to Cart in conjunction with WPC Added To Cart Notification   WPC Added To Cart Notification   Updated November 5, 2023 at 4:39pm   8 Most recent comment from Janez Stefanic:Any news when will you update WPC AJAX Add to Cart plugin with option to disable the ajax message? Bárbara I'm struggling to add a variable product to an intelligent product bundleClosed   WPC Product Bundles   Updated September 29, 2023 at 11:48am   2 Most recent comment from Janilyn T.:Hi Bárbara, Thank you for contacting WPClever Support Forum.  For your information:  In the free version of our WPC Product Bundles plugin, only simple and simple subscription products can be s ... Stephane Crteaux Weight calculationClosed   WPC Composite Products   Updated September 29, 2023 at 11:30am   3 Most recent comment from Janilyn T.:Hi Stephane,Thanks for the feedback.If you ned further instructions, please refer to this doc: https://doc.wpclever.net/wooco/composite-details/Best regards. Kamil Problem with free shippingClosed   WPC Composite Products   Updated September 29, 2023 at 10:58am   2 Most recent comment from Janilyn T.:Hi Kamil,Thanks for contacting us here.For your information, please check the Shipping tab of your composite product page. The composite still needs a shipping class and shipping method chosen itself ... Julija Empty Cart issue with smart grouped productClosed   WPC Grouped Product   Updated September 28, 2023 at 1:32pm   3 Most recent comment from Julija:Hello Janilyn,Thank you very much for your prompt reply and for the provided solution. It worked! Thanks again!Kind regards, Julija Herald Célestine-Claire product price not correctClosed   WPC Force Sells   Updated September 27, 2023 at 3:15pm   3 Most recent comment from Herald Célestine-Claire:The problem is when no option is selected, the price of the cheapest option is added by default to the product price.We would like the price of the product not to change until the customer has select ... francis does force sells works with Job packages and CV packages?Closed   WPC Force Sells   Updated September 27, 2023 at 12:24pm   2 Most recent comment from Janilyn T.:Hi Francis,Thanks for contacting us here.Unfortunately, our plugin doesn't support that kind of product yet. We will send a request to our developers so that they can consider this further, but f ... Herald Célestine-Claire product pricesClosed   WPC Force Sells   Updated September 27, 2023 at 11:50am   2 Most recent comment from Janilyn T.:Hi Herald, Please read my response to your question in the previous ticket.  I'll close this one because of duplicated content. Kindly follow up the progress on your issue in the previous one. ... Herald Célestine-Claire product price not correctClosed   WPC Force Sells   Updated September 27, 2023 at 11:49am   2 Most recent comment from Janilyn T.:Hi Herald, Please read my response to your question in the previous ticket.  I'll close this one because of duplicated content. Kindly follow up the progress on your issue in the previous one. ...