Please submit a private ticket if you need to share sensitive information, such as license details and admin credentials.

Okay

Public Tickets

Castle Is it not fully responsive?Closed   WPC Frequently Bought Together   Updated February 26, 2020 at 2:16pm   5 Most recent comment from Dustin H.:You're welcome!If you are satisfied with our plugin and support, please reward it with a full five-star ★★★★★ rating. https://wordpress.org/support/plugin/woo-bought-together/reviews/?f ... Maxivillus Shortcode [add_to_cart] can't work into shortcode [woosw_list]Closed   WPC Smart Wishlist   Updated February 26, 2020 at 12:07am   3 Most recent comment from Dustin H.:Hi Maxivillus,It still works fine on our demo page https://demo.wpclever.net/woosw/wishlist/I79IEPPlease send me your website info (wp-admin link, username, password) then I can check and fix this pr ... Geoff Sorting variations to my orderClosed   WPC Variations Radio Buttons   Updated February 23, 2020 at 8:04am   9 Most recent comment from Dustin H.:I've tested and seen it works fine https://prnt.sc/r6ebuu -> https://prnt.sc/r6ec0q Maybe after clearing the transient, you need to edit the variable product and save it again. Please check again ... Damian Aramayo Show the number of selected productsClosed   WPC Product Bundles   Updated February 22, 2020 at 1:04am   11 Most recent comment from Dustin H.:You're welcome!Feel free to submit a new ticket if you have any questions when using our plugin. I'll close this ticket now.If you are satisfied with our plugin and support, please reward it ... Karl Can you help with CSS?Closed   WPC Smart Compare   Updated February 22, 2020 at 12:40am   3 Most recent comment from Dustin H.:Hi Karl,Yes! You can do that by adding custom CSS code to WP-Admin → Appearance → Customize → Additional CSS.Example: .wooscp-area .wooscp-inner .wooscp-table .wooscp-table-inner .wooscp-table ... Earl Krister Parungao Checkout linkClosed   WPC Fly Cart   Updated February 21, 2020 at 8:49am   3 Most recent comment from Dustin H.:Hi Earl,The checkout link is the default of WooCommerce, you can set the checkout page here https://prnt.sc/r5kdp7 Jan Pieters Price does not change after adding optional productClosed   WPC Frequently Bought Together   Updated February 20, 2020 at 1:21pm   2 Most recent comment from [deleted]:Hi Jan,Thank you for contacting WPClever Support Forum. I’m glad to give you instructions on your issues.Question 1: As explained in our option, when the changing price is enabled, it uses your them ... Dane Smith Freezing on HomepageClosed   WPC Fly Cart   Updated February 20, 2020 at 8:29am   6 Most recent comment from Dustin H.:I found a function in your child theme caused this issue https://prnt.sc/r50czwPlease remove it and WPC Fly Cart will work fine. Fernando Daniel Stal WC 3.9.1 CompatibilityClosed   WPC Composite Products   Updated February 20, 2020 at 7:01am   5 Most recent comment from Dustin H.:Please update all our plugins to the latest version. The latest version of WPC Composite Products is 1.4.2.When using our plugins, you will get an update notification from your website’s admin dashb ... Karl Is there way to select where the bar appears?Closed   WPC Smart Compare   Updated February 20, 2020 at 12:39am   3 Most recent comment from Karl:Thanks works a treat. Amund Fly Cart slide animationClosed   WPC Fly Cart   Updated February 19, 2020 at 12:04am   3 Most recent comment from Dustin H.:Hi Amund,We already did that on our plugin.Could you please provide more information on this issue? What is the phone and browser you used to test? And also send me some screenshots or screen record ... Castle Crossed out price is not visibleClosed   WPC Frequently Bought Together   Updated February 17, 2020 at 11:48pm   8 Most recent comment from Dustin H.:Yes! We fixed this issue in the newest updated version.Feel free to submit a new ticket if you have other questions when using our plugin. I'll close this ticket now. Muhammad Shazwan Bin Salimin Layout of Composite ProductsClosed   WPC Composite Products   Updated February 17, 2020 at 11:36pm   2 Most recent comment from Dustin H.:Hi Muhammad,Our plugin haven't the options to change the layout like that. Seem you get these screenshots from another plugin. Anand In radio buttons the check box tick mark is invisibleClosed   WPC Variations Radio Buttons   Updated February 15, 2020 at 7:17am   7 Most recent comment from Dustin H.:This is just a notice, please update it normally.You can read more about the CSS code here https://developer.mozilla.org/en-US/docs/Web/CSS/appearance Anand When Shop page product qty is increased ,the quantities of other product in cart page changesClosed   WPC Fly Cart   Updated February 15, 2020 at 3:58am   5 Most recent comment from [deleted]:Hi Anand, In your previous ticket, you asked for us to send you the previous version of our plugin, sorry we can't proceed that when you use the free version. It's just impossible to send t ...