Please submit a private ticket if you need to share sensitive information, such as license details and admin credentials.

Okay

Public Tickets

Andres Valencia 1 week and no response from you guys...Closed   WPC Product Bundles   Updated June 17, 2020 at 4:08pm   2 Most recent comment from Janilyn T.:Hi Andres,Sorry for keeping you waiting.I have written a note to request our developer to check back on your issue and give you a response about the progress of the issue. Please be patient waiting fo ... Faber AttributesClosed   WPC Composite Products   Updated June 17, 2020 at 3:52pm   2 Most recent comment from Janilyn T.:Hi Faber, Thank you for contacting WPClever Support Forum. We’ve received your ticket. For your information: Composite Product can combine products from different sources: products, categories and ... Femi HOW TO MAKE PRODUCT QUANTITY FIXEDClosed   WPC Grouped Product   Updated June 17, 2020 at 4:14am   2 Most recent comment from Janilyn T.:Hi Femi, Thank you for contacting WPClever Support Forum. For your information, WPC Grouped Products is called a plugin that gives the most freedom to customers, which means users cannot control the ... Andy PRESALE QUESTION re. stock status "on backorder"Closed   WPC Product Timer   Updated June 17, 2020 at 3:43am   2 Most recent comment from Janilyn T.:Hi Andy, Thank you for your interest in our plugin. I'll consult with our developers about this to see if it's possible or not. I'll keep you posted as soon as receiving response from ... Philip Items are not removed from cartClosed   WPC Fly Cart   Updated June 17, 2020 at 3:40am   2 Most recent comment from Janilyn T.:Hi Philip,  Thank you for contacting WPClever Support Forum. We’ve received your ticket.  However, the description is not enough for us to find the cause of the problem. Please provide us with som ... Jeremy Plugin Search ConflictClosed   WPC Smart Wishlist   Updated June 16, 2020 at 5:01pm   2 Most recent comment from Janilyn T.:Thanks for your feedback, Jeremy.  I'll close your ticket now. Feel free to submit a new one in case you encounter any issues at any time.  Have a nice day and best regards.  Erik Salcedo WPC FLy Cart is Adding products without been added to the cartClosed   WPC Fly Cart   Updated June 16, 2020 at 2:04pm   2 Most recent comment from Janilyn T.:Hi Erik,  Thank you for contacting WPClever Support Forum. We’ve received your ticket.  However, the description is not enough for us to find the cause of the problem. Please provide us with a li ... Nigel pre purchase enquiryClosed   WPC Product Bundles   Updated June 16, 2020 at 12:50pm   4 Most recent comment from Janilyn T.:Thanks for your feedback. I'll close your ticket now. Feel free to submit a new one in case you encounter any issues at any time.  Have a nice day and best regards.  Julie Brix Karlsen Change InventoryClosed   WPC Product Bundles   Updated June 14, 2020 at 2:05pm   4 Most recent comment from Janilyn T.:Hi Julie,You can't set a higher stock quantity for bundle than the available stock of bundled products. Our plugin will always count the stock based on the bundled item with the lowest stock in t ... Arif Ramadan Multiple dates and times on timerClosed   WPC Product Timer   Updated June 12, 2020 at 2:50pm   2 Most recent comment from Janilyn T.:Hi Arif,Thanks for contacting WPClever Support Forum.For your information: - Any time conditional with the keyword "time" will enable a time box for you to choose after you choose it. There are 5 con ... Gigi Bug - Out of stock are stored in the cart even after few months.Closed   WPC Product Bundles   Updated June 10, 2020 at 2:50pm   2 Most recent comment from Janilyn T.:Thanks for reporting this to us, Gigi.I'll check on this on our test site and report to our developers about this.Have a nice day and best regards. Pandelea Translate Add to Card ButtonClosed   WPC Composite Products   Updated June 9, 2020 at 9:02am   2 Most recent comment from Janilyn T.:Hi Pandelea, Thank you for contacting WPClever Support Forum. To translate the text in our plugin (or another plugin/theme) you can use LocoTranslate plugin.  Kindly follow the instructions in this ... Patrick Raak Quantitys for each ProductClosed   WPC Product Bundles   Updated June 8, 2020 at 5:26pm   6 Most recent comment from Janilyn T.:You can ask for a refund by submitting a new ticket under Refund request and give your purchase information for our sales staff to verify your license. You will be able to receive your money back with ... rene Product displayClosed   WPC Product Timer   Updated June 8, 2020 at 4:44pm   2 Most recent comment from Janilyn T.:Hi Rene,Can you please provide us with your back-end settings for timer via screenshots? I cannot help you since I didn't know how you have set it up.Best regards. Arun Not showing all my products variants in cart page and order detail pageClosed   WPC Product Bundles   Updated June 8, 2020 at 4:41pm   2 Most recent comment from Janilyn T.:Hi Arun, I have replied to your other ticket with the same issue. This one is public so we should not discuss sensitive information to protect your privacy.I'll close this one to remove duplicate ...