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Public Tickets

brindha Facing issue while inserting record in cart tableClosed   Other Plugins   Updated September 22, 2022 at 8:19am   2 Most recent comment from Janilyn T.:Hi Brindha, Please read my response to your question in the previous ticket.  I'll close this one because of duplicated content. Kindly follow up the progress on your issue in the previous one. ... Anthony Which plugin/combination to accomplish my goal?Closed   Other Plugins   Updated August 17, 2022 at 4:34am   7 Most recent comment from Janilyn T.:Hi Anthony, Thanks for your feedback. I'm glad that I could help you out. I'll consider your case closed and close your ticket now. Feel free to submit a new one in case you encounter any ... Martijn Kamminga Show image parent, bShow image parent, but when zooming the right pictureut when zooming the right pictureClosed   Other Plugins   Updated August 10, 2022 at 4:59pm   23 Most recent comment from Janilyn T.:Not that I don’t want to transfer your ticket over to our developers. Our company has rules for issues concerning free plugins: If the reported issue could not be reproduced on our test site, our de ... wei FOLLOW UP TO TICKET #3098176Closed   Other Plugins   Updated August 8, 2022 at 1:23pm   2 Most recent comment from Janilyn T.:Hi Wei, Thanks for reaching back.  However, our Support Team is off at the weekend so all tickets must be processed starting from Monday. I have transferred your ticket over to one of our developers ... John WPC Variation Swatches - not displaying Select for AttributeClosed   Other Plugins   Updated August 8, 2022 at 1:17pm   2 Most recent comment from Janilyn T.:Hi John,Thanks for your report. We're not available at the weekend so today I am able to reach back to you.This is the first time we received such a report about the combination of these plugins. ... Donald Sullivan Remove product imageClosed   Other Plugins   Updated July 25, 2022 at 9:40am   2 Most recent comment from Janilyn T.:Hi Donald, Thanks for contacting WPClever Support Forum. We're not available at the weekends so today (Monday) I am able to process your ticket. However, we need more information in order to he ... Sameh Shokry Plugin not working ?Closed   Other Plugins   Updated July 19, 2022 at 7:40am   2 Most recent comment from Janilyn T.:Hi Sameh, Thank you for contacting WPClever Support Forum. We’ve received your ticket.  However, the description is not enough for us to find the cause of the problem. Please provide us with some s ... Rahul Kumar Save for later pluginClosed   Other Plugins   Updated May 30, 2022 at 11:54am   2 Most recent comment from Janilyn T.:Hi Rahul, Thanks for contacting WPClever Support Forum. We're not available at the weekends so today (Monday) I am able to process your ticket. We’ve received your question. However, we need ... Edoardo Morone Problem with bundle product plug-inClosed   Other Plugins   Updated May 25, 2022 at 7:57am   2 Most recent comment from Janilyn T.:Hi Edoardo, Thank you for contacting WPClever Support Forum. It seems that you are using the free version of our plugin. For your information:  In the free version of our plugin, only simple and su ... Christine Heine Problem still not resolved even though it was referred to a developerClosed   Other Plugins   Updated May 11, 2022 at 9:51am   2 Most recent comment from Janilyn T.:Hi Christine,Thanks for checking back with me and sorry for the slow support. We just have been back from a long vacation recently so the workloads are quite heavy for us at the moment. We have too ma ... Tara Bolton Adding variable products to a smart bundle   Other Plugins   Updated May 3, 2022 at 8:26pm   5 Most recent comment from [deleted]:1 Massimiliano Decimal TroubleClosed   Other Plugins   Updated April 18, 2022 at 6:23am   2 Most recent comment from Janilyn T.:Hi Massimiliano, Thanks for contacting WPClever Support Forum. We're not available at the weekends so today (Monday) I am able to process your ticket.We’ve received your ticket. However, the ... Hugo Show review of variations in product catalog (WPC Show Single Variations 2.1.0)Closed   Other Plugins   Updated March 23, 2022 at 9:09am   2 Most recent comment from Dustin H.:Hi Hugo,By default, you can leave a review for the main variable product only. So, you also can show the review rating of the main product for all variations.Please add the below custom code (How to ... nigel How to use Name your Price fields with Gutenberg Block Editor   Other Plugins   Updated February 8, 2022 at 1:23pm   2 Most recent comment from Janilyn T.:Hi Nigel, Thank you for contacting WPClever Support Forum. Our team has just been back from the one-week Lunar New Year celebration. Today we will start working on pending cases. We’ve received you ... Daniel Huthwaite WPC Store not installingClosed   Other Plugins   Updated February 7, 2022 at 7:08am   4 Most recent comment from Daniel Huthwaite:Hello,This hasnt answered the issue I am facing. I am having issues with the theme, cart page, checkout and headers arent in line and look nothing like the template demo...Thank you