Please submit a private ticket if you need to share sensitive information, such as license details and admin credentials.

Okay

Public Tickets

BEGOÑA Translate a bottomClosed   WPC Product Bundles   Updated November 11, 2021 at 10:29am   2 Most recent comment from Janilyn T.:Hi BEGOÑA, Thank you for contacting WPClever Support Forum. In order to translate the text in our plugin (or another plugin/theme), you can use the Loco Translate plugin. Kindly follow the instruc ... Lorenzo Silvi Can't figure out how the product search bar works for product variationsClosed   WPC Product Bundles   Updated November 11, 2021 at 10:14am   2 Most recent comment from Janilyn T.:Hi Lorenzo,Thanks for contacting us here.First of all, you can kindly check the plugin setting of the Search functionality under WPClever >> Product Bundles. If the search exact or sentence is enabled ... RODRIGO BRITO DE OLIVEIRA In the customer order, how to group the products in each package?Closed   WPC Product Bundles   Updated November 8, 2021 at 5:49am   2 Most recent comment from Janilyn T.:Hi Rodrigo,Thanks for contacting us here. I'm on sick leave for some days so today I am able to reach back to you.You can go to the plugin setting then choose No for the "Hide bundle name befor ... Kia Need help with adding variation options to bundlesClosed   WPC Product Bundles   Updated November 8, 2021 at 5:39am   2 Most recent comment from Janilyn T.:Hi Kia, Thank you for contacting WPClever Support Forum. I'm on sick leave for some days so today I am able to reach back to you. For your information:  In the free version of our plugin, only ... Horst Kreiner 502 Error - Cloudflare - Product Bundel combinationClosed   WPC Product Bundles   Updated November 4, 2021 at 4:16am   4 Most recent comment from Janilyn T.:Hi Horst,Last night, our developers have released a new update for WPC Product Bundles 5.9.7 with some major changes in the JS. Please make sure you have cleared caches and cookies both on your site a ... Richard Sin Manually creating an orderClosed   WPC Product Bundles   Updated November 3, 2021 at 3:56pm   5 Most recent comment from Dustin H.:Hi Richard,Currently, we haven't this function for backend but you can do the trick that adds a variation then assign it to a bundle. Please watch the screen record video https://www.screencast. ... Otgonkhuu Amsarvaa Create bundle of pair on same SKU and make customer choose two different variables for the bundle.Closed   WPC Product Bundles   Updated October 29, 2021 at 9:02am   2 Most recent comment from Janilyn T.:Hi Otgonkhuu, Thanks for contacting us here. For your information: Before you can add the same variable product twice to the same bundle, you should go to WPClever >> Product Bundles and choose Yes fo ... Joana Martins Private Ticket UpdateClosed   WPC Product Bundles   Updated October 29, 2021 at 8:43am   3 Most recent comment from Joana Martins:Hi Janilyn,Thank you for your reply. My only concern is that the access provided will only be valid for 7 days  which in this case means 5 more.Hoping to hear back from you soon. Anja MC How to know in which bundles a product is bundled?Closed   WPC Product Bundles   Updated October 28, 2021 at 8:21am   2 Most recent comment from Janilyn T.:Hi Anja,Thanks for contacting us here.You can read the first part of this guide to find the Bundle list position option the plugin settings for displaying all bundles that a single product belongs to ... Alex Display pricesClosed   WPC Product Bundles   Updated October 22, 2021 at 10:25am   2 Most recent comment from Janilyn T.:Hi Alex,Thanks for contacting us here.If you're using the Auto-priced method, there's no way to do that. You can disable the auto-price https://www.screencast.com/t/1OPQ4jVOMxcM, then set u ... rafael package is showing variations out of stockClosed   WPC Product Bundles   Updated October 15, 2021 at 9:46am   2 Most recent comment from Janilyn T.:Hi Rafael,May I have a link to your published bundle to check? This seems to be the archive page rather than the product page. Our smart bundles don't display variations like that on the archive ... Barry English Was I charged or what?Closed   WPC Product Bundles   Updated October 14, 2021 at 9:09am   2 Most recent comment from Janilyn T.:Hi Barry,Thanks for updating the information. I have checked and your license is active now. When you encounter issues with the installation at any time, kindly visit our website here: https://wpclev ... Jawad URLClosed   WPC Product Bundles   Updated October 8, 2021 at 8:38am   2 Most recent comment from Janilyn T.:Hi Jawad, Thank you for contacting WPClever Support Forum.  We’ve received your ticket and assigned one of our developers to help you with that.  He’ll be looking into your question and respondi ... Benvest Pty Ltd David Benson Variable product not added to cart properlyClosed   WPC Product Bundles   Updated October 6, 2021 at 8:49am   2 Most recent comment from Janilyn T.:Hi David, Thanks for contacting WPClever Support Forum. I have checked your product and the reason why it was not working was due to the variation swatches you were using.  For your information: Our ... Lucas Woocommerce CouponClosed   WPC Product Bundles   Updated October 4, 2021 at 3:26am   6 Most recent comment from Janilyn T.:Hi Kaleem, Thanks for contacting WPClever Support Forum. Thanks for the feedback & information. We're not available at the weekends so today I am able to reach back to you.In that case, you can ...