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Public Tickets

Jordi variable product change a image bundleClosed   WPC Product Bundles   Updated September 22, 2022 at 7:49am   3 Most recent comment from Janilyn T.:Hi Jordi,Thanks for your feedback. You can read this documentation for more instructions on using this plugin: https://doc.wpclever.net/woosb/ I'll consider your case closed and close your tic ... Acap Import / Export   WPC Product Bundles   Updated September 21, 2022 at 1:31pm   3 Most recent comment from a g:So? i have the same issue, very lack of support! it takes months to solve by yours devs? very easy taks, why takes so long times?br Giuseppe Problem in selecting productsClosed   WPC Product Bundles   Updated September 21, 2022 at 9:16am   2 Most recent comment from Janilyn T.:Hi Giuseppe, Thank you for contacting WPClever Support Forum. For your information:  In the free version of our plugin, only simple and subscription products can be searched and added. Instead, f ... Adam Stone Reporting of bundle vs individual productClosed   WPC Product Bundles   Updated September 19, 2022 at 9:03am   5 Most recent comment from Janilyn T.:Hi Adam,Sorry for the late response. We have just conducted a thorough system checkup so today I am able to reach back to you.Unfortunately, we haven't developed any tools for that purpose. You ... Roger Hardin integration of bundle plugin with dokanClosed   WPC Product Bundles   Updated September 12, 2022 at 5:47am   2 Most recent comment from Janilyn T.:Hi Roger,Thanks for contacting us here.For issues with third-party plugins or themes, we offer free customization service for Premium users only. We cannot transfer your ticket to our developers witho ... Sylvain Delloue Hide a productClosed   WPC Product Bundles   Updated September 9, 2022 at 2:42am   7 Most recent comment from Henry N.:Hi,To hide a product in a bundle. Please add below CSS code to WP-Admin → Appearance → Customize → Additional CSS: /* Wpclever team support ticket-3111810 */ .woosb-wrap .woosb-product[data-id ... Laetitia Impossible de mettre le bundle dans panierClosed   WPC Product Bundles   Updated September 5, 2022 at 4:10am   2 Most recent comment from Janilyn T.:Hi Laetitia, Thanks for contacting us here.We have been off for a long vacation from 31 Aug until 4th September so today (5th September 2022) we are able to reach back to you when our support team i ... Emeline bundle list display cuts on right hand side of mobile phone - displays fine on desktopClosed   WPC Product Bundles   Updated August 31, 2022 at 3:20pm   9 Most recent comment from Henry N.:If you need help from us at any time, feel free to reach out to us. We are always ready to help. kaab We want the Product Bundle Price to show as 0 some products as its 0 by default but buyer cant change it to 0.Closed   WPC Product Bundles   Updated August 30, 2022 at 7:16am   2 Most recent comment from Janilyn T.:Hi Kaab,Thanks for contacting us here.Please check if you site is using any plugin that controls quantity or not? It might require products to always have the default quantity of 1.If you're not ... Bruno Plugin only works while loggedClosed   WPC Product Bundles   Updated August 29, 2022 at 9:36am   4 Most recent comment from Janilyn T.:Hi Bruno, Thanks for your feedback. I'm glad that it was solved. I'll consider your case closed and close your ticket now. Feel free to submit a new one in case you encounter any issues at ... Syafiq Stock quantity of bundle is shown as out of stock even though already defined in its product variationClosed   WPC Product Bundles   Updated August 25, 2022 at 9:25am   2 Most recent comment from Janilyn T.:Hi Syafiq,Thanks for contacting us here.For your information, when you enabled the stock management at product level instead of variation level, all stock quantities you have configured for variations ... Morten Jakobsen Multistore-MultisiteClosed   WPC Product Bundles   Updated August 22, 2022 at 7:26am   2 Most recent comment from Janilyn T.:Hi Morten,Thanks for contacting WPClever Support Forum. We're not available at the weekends so today (Monday) I am able to process your ticket. I'm afraid I'm not getting your questio ... Tatiana Klarn's payment method disappears when choosing a bundle.Closed   WPC Product Bundles   Updated August 11, 2022 at 6:33am   2 Most recent comment from Janilyn T.:Hi Tatiana,Thanks for contacting us here.For your information, we have also received some reports of similar issues. Unfortunately, we must claim that two plugins are not fully compatible and cannot ... Steve Wells Pre-sales question about restricting a bundle by max weightClosed   WPC Product Bundles   Updated August 11, 2022 at 6:21am   2 Most recent comment from Janilyn T.:Hi Steve,Thanks for your interest in our plugin.For your information, our plugin only offer 1 fixed method to manage the weight of the whole bundle in the Shipping tab. There's no way to control ... Jawad Bundle Product SortingClosed   WPC Product Bundles   Updated August 9, 2022 at 9:41am   5 Most recent comment from Henry N.:Please add the below snippet: add_action( 'pre_get_posts', 'woosb_sortby_menu_order_query' ); function woosb_sortby_menu_order_query( $query ) { if ( isset( $_REQUEST['s& ...