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  Public Ticket #4574950
Users cannot purchase because a required item is missing
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  •  16
    Alvaro started the conversation

    This is the second time a users reports the following:


    Adds a composite product that contains 2 items, and then they cannot finish the purchase because an item is required.


    But users cannot edit the components of the product. 


    I am not being able replicate this on my side, but 2 users in the same week with the exact same problem makes me wonder a lot.


    Attached files:  Screenshot 2026-07-13 19.17.15.png