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  Public Ticket #4573107
Plugin Via Theme
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Comments

  • Lee started the conversation

    Hello,

    I have the Minimog theme, which includes several of your plugins. I can see that the plugins have updates available, but when I try to update them, I'm prompted to enter a licence key.

    The only licence key I have is the one that came with the Minimog theme. I have tried using that key to activate the plugins, but it doesn't work.

    Could you let me know how I'm supposed to update the bundled plugins? Do I need separate licence keys, or should the theme licence cover these updates?

    Thank you.

  •  1,705
    Dustin replied

    Hi Lee,

    Yes, that's right. You need a separate license directly from us at https://wpclever.net/downloads/product-bundles/ to proactively update the plugins.

    Best regards,
    Dustin

  • Lee replied

    Hi Dustin,

    Thank you for your reply. How do I obtain this license, what information do I need to provide and who do I contact?

    Thank you.

  •  1,705
    Dustin replied

    You need to purchase a separate license directly from us here: https://wpclever.net/downloads/product-bundles/ 

    Otherwise, you'll need to wait for plugin updates that come with the theme update.

    Best regards,
    Dustin