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  Public Ticket #4570382
Quantity Discount Displayed Correctly but Not Applied in Cart
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  • Curt started the conversation

    Hello,

    We are experiencing an issue with the WPC Price by Quantity for WooCommerce Premium plugin.

    The quantity pricing table is displayed correctly on the product page, and customers can see the discounted prices based on quantity. However, when a product is added to the cart with a quantity that should trigger a discount tier, the cart still uses the regular product price instead of the discounted price defined in the plugin.

    The expected behavior is that the unit price should be automatically adjusted according to the selected quantity, and the discount should also be applied in the cart and at checkout.

    Could you please advise what settings or configurations we should check, or how to resolve this issue?

    Thank you in advance for your assistance.

    Kind regards,

  •  1,694
    Dustin replied

    Hi Curt,

    I want to inform you that your support for the WPC Price by Quantity — Single site (purchased on Sep 26, 2024) has expired. To keep receiving support, please buy a new license here: https://wpclever.net/downloads/wpc-price-by-quantity/ 

    After that, please provide your website credentials (wp-admin link, username, and password) or create a development or staging site with an identical configuration so I can investigate any issues.

    Best regards,
    Dustin