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  Public Ticket #4569264
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  • Christopher started the conversation

    Hello,

    I recently purchased your product WPC Share Cart for WooCommerce — Single Site so my customers can share shopping carts with each other.

    I originally started with the free version, and the shared carts were showing up correctly in the WordPress settings after clicking “Share Cart.”

    After upgrading to the Premium version, the shared carts are no longer appearing in the settings, and instead I keep getting the following message:

    “Opps! The page you are looking for is missing for some reasons. Please come back to homepage.”

    I’ve already installed and activated the Premium version, but the functionality no longer seems to work as it did with the free version.

    Here is my order information:


    Please let me know how I can resolve this issue.

    Thank you, Chris

  •  1,694
    Dustin replied

    Hi Christopher,

    I'm so sorry for the late reply.

    Please go to WP-admin >> Settings >> Permalinks. No changes are needed; just click Save Changes.

    If the problem persists, please provide your website credentials (wp-admin link, username, and password) or create a development or staging site with an identical configuration so I can investigate any issues.

    Best regards,
    Dustin