I get a lot of emails from customers who are concerned they've been over charged when they buy product bundles, as unlike on the checkout pages, the cost of the contents is not greyed out or diferentiated in any way.
They therefore believe that they've been charged double what they should have been.
This is most often the case when the bundle is comprised of just one product. I've attached a screenshot. TBH, I can see why they are confused.
Would it be possible to fade out the prices of the contents, as in the cart and checkout? Or include options in the settings to control how things are displayed? I.e. just show the bundle total and don't display the individual item costs at all to save confusion?
I get a lot of emails from customers who are concerned they've been over charged when they buy product bundles, as unlike on the checkout pages, the cost of the contents is not greyed out or diferentiated in any way.
They therefore believe that they've been charged double what they should have been.
This is most often the case when the bundle is comprised of just one product. I've attached a screenshot. TBH, I can see why they are confused.
Would it be possible to fade out the prices of the contents, as in the cart and checkout? Or include options in the settings to control how things are displayed? I.e. just show the bundle total and don't display the individual item costs at all to save confusion?
Thanks,
Simon
Attached files: email_capture.png