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  Public Ticket #4555439
Technical Issue: Incorrect Attributes (Device & Case Type) appearing in Linked Variation Dropdown
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  • MD started the conversation

    Hi WPClever Support Team,

    I am using the WPC Linked Variation (Premium) version and I need help with a specific filtering issue across my collections.

    My Setup:

    • Source: Product Categories (e.g., "Leopard Collection").
    • Linked by: DEVICE, CASE TYPE, and MORE DESIGNS.
    • Goal: I have 11 different designs in this category. Each design is a separate product.

    The Detailed Problem: The "Leopard Collection" contains various designs, but not every design has the same Device or Case Type availability.

    1. Device Conflict: "Design A" is available for both iPhone and Samsung. However, "Design B" is ONLY for iPhone (I have not created any Samsung product for Design B). Yet, because I link by Category, the Samsung option still appears in the dropdown on Design B's page.
    2. Case Type Conflict: Some designs have both "Elite Transparent MagSafe" and "Classic" case types. But for certain models (like iPhone 13 Mini or Samsung S26), I ONLY have the Classic version.
      • Current Issue: On the product page, even if the "Elite" version doesn't exist for a specific device, the "Case Type" swatch/dropdown still shows "Elite" because it exists for other products in the same category.

    What I am looking for (The Pro Solution):

    • Dynamic Filtering: The dropdown/swatches should ONLY show the Device and Case Type combinations that actually exist as a product for that specific design.
    • Out of Stock Visibility: If a product exists but is Out of Stock, it SHOULD still be visible in the list (I want customers to see it's currently unavailable).
    • No Manual Groups: I have many designs, so creating manual "Custom Selection" groups for each one is not feasible. It must be dynamic based on the Category source.

    I have already enabled "Exclude unpurchasable product" in settings, but it is not filtering out the attributes that have no corresponding linked product for that specific design.

    Please check this link for better understanding :  https://florayn.com/product/amber-leopard-iphone-17-pro-max-case-2/

    Another issu shown on the attachment that shows when i change case type i can not find the previous case type, it shows different product

    Can you provide a code snippet or a specific configuration to ensure the Linked Variation list only displays existing product combinations?

    Thank you for your assistance.

    Best regards,
    Md Shamim


    Attached files:  Screenshot 2026-04-01 125514.png
      Screenshot 2026-04-01 125640.png

  • MD replied

    example : for this design we don't have any product for samsug on some i phone mdoel

    but in the device list it showing the model

    we want to hind them

    how can we do that?

    Same if a design available for iphone 12 but case type not available then the case type should not show

    Attached files:  Screenshot 2026-04-05 151125.png

  • MD replied

    Hello?

  •  1,688
    Dustin replied

    Hi MD,

    We provide premium support exclusively for users who have purchased the premium plugin https://wpclever.net/downloads/wpc-linked-variation/. Please provide your license key or email so I can verify your purchase.

    Best regards,
    Dustin

  • MD replied

    License Key: 4ae53e55aa0a61fc945a987d9a645790

  • MD replied

    When will i get reply?

  •  1,688
    Dustin replied

    I sincerely apologize for the delay.

    I responded to you on a separate private ticket: https://wpc.ticksy.com/ticket/4558010/ 

    Best regards,
    Dustin