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  Public Ticket #4541137
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  • Trent started the conversation

    I'm loving this product and bought the premium version. 

    I think its a simple thing I just dont have the correct code.  I have a text area 1 that I have limited to 20 characters. I dont want the option for extra characters to show up unless the first option has the 20 characters filled. Hope that makes sence

    Attached files:  Screenshot 2026-02-06 132117.png
      Screenshot 2026-02-06 132131.png

  •  1,688
    Dustin replied

    Hi Trent,

    I see you've set it up correctly. Let's see it working on our demo: https://app.screencast.com/ODiUZYW08hgBe

    If it still doesn't work on your website, please provide your website credentials (wp-admin link, username, and password) or create a development or staging site with identical configurations so I can investigate any issues.

    Best regards,
    Dustin