Please submit a private ticket if you need to share sensitive information, such as license details and admin credentials.

Okay
  Public Ticket #4538525
Incompatibility Issue - Reserve Stock for WooCommerce
Open

Comments

  • Jacquie started the conversation

    Att: Support

    I am currently having an incompatibility when using WPC Variations Radio Buttons for WooCommerce together with Reserve Stock for WooCommerce (by Addify).

    When I use my Reserve Stock for WooCommerce together with WPC Variations Radio Buttons for WooCommerce, the Reserve Stock messages do not show on my products page for stock that has Variations.

    However, when I disable the plugin “WPC Variations Radio Buttons for WooCommerce”, the Reserve Stock messages show.

    The Addify support team is in the process of trying to assist me with this issue.

    They have requested that I find out from you, which hook you are using for product variations.

    I have attached a screenshot for ease of reference.

    Thank you for your assistance.

  • Jacquie replied

    I have identified that if I set the 'Show Price' option in WPC Variations Radio Buttons to 'No', Addify Reserve Stock notifications appear correctly.

    The conflict only happens when 'Show Price' is set to 'Yes'.

    Please advise how I can resolve this specific conflict and allow both elements to display simultaneously.

  •  1,688
    Dustin replied

    Hi Jacquie,

    We provide premium support exclusively for users who have purchased the premium plugin https://wpclever.net/downloads/variations-radio-buttons/. Please provide your license key or email so I can verify your purchase.

    Best regards,
    Dustin

  • Jacquie replied

    Hi Dustin

    Thanks for coming back to me.

    I don't have a licence yet, I installed the plugin first to see if it meets our needs.

    Please could you advise if this is a bug in the free plugin, that will work in the licenced version?

    Or is it just the way that WPC Variations Radio Buttons plugin renders variation prices, instead of using WooCommerce’s default variation markup.

    And will I still continue to have the same issue with the Premium version?

  •  1,688
    Dustin replied

    We will take the time to access your website's backend to check and fix the issue. It's a compatibility issue with another plugin (Reserve Stock). 

    Therefore, you need a premium license to get help. The premium installation itself will not resolve the issue.

    Best regards,
    Dustin