Please submit a private ticket if you need to share sensitive information, such as license details and admin credentials.

Okay
  Public Ticket #4534750
PRODUCT SCROLL TO FOOTER BUG
Open

Comments

  • Andrea started the conversation

    Hello,

    I’m using VPC / WPC Additional Variation Images on a WooCommerce store built with WordPress + WooCommerce + Elementor (Hello theme).

    All my products are variable products with color swatches and multiple images per variation.

    I’m facing a reproducible issue:

    • When selecting a variation (color swatch), the page automatically scrolls to the bottom / footer.
    • This happens on every variation change.
    • If I disable VPC Additional Variation Images, the problem disappears completely.

    Environment:

    • WordPress: latest
    • WooCommerce: latest
    • Theme: Hello Elementor
    • Page builder: Elementor
    • Variation type: color swatches

    What I already tested:

    • No JavaScript console errors
    • No smooth scroll / anchor links on the page
    • The issue occurs even with a minimal product layout
    • The scroll seems triggered by a focus() or scrollIntoView() call during the variation image gallery refresh

    My question:

    • Is there a setting, filter, or hook to disable automatic scroll or focus when the variation images are updated?
    • Or is there a known fix / patch for this behavior?

    I can provide a video or a test URL if needed.

    the website is: https://tommasotessuti.it/

    Thank you for your support.

  •  1,614
    Dustin replied

    Hi Andrea,

    I have checked this product https://tommasotessuti.it/product/satin-giapponese-rombi/, but haven't found the problem you described. Please watch the screen recording video: https://app.screencast.com/nBeAhYyPKkFAO

    Best regards,
    Dustin

  • Andrea replied

    Yes, this because i used a ja code for fixing it, now its almost done but from mobile when i select a color, there is a little bounce to the top of the page. If its necessary, i can give you the access of the website. Can u check it? The code is in WP CODE plugin and the name is “SCROLL PRODUCT”. U can remove it for seeing the principal error or fixing this one. Tell me