yesterday i had a big problem with WPC Product Bundles Free. The search for products did not give me any results so i could not create new product bundles. It took me a while to figure out what the problem was, in a staging environment i found out that when i deactivate Code Snippets it works again. I now tried to deactivate alle active snippets, still occures. So Code Snippets is causing a problem to the product search in product bundles. Since Code Snippets is a widely used plugin, i thought its good to give you feedback. I saw you just released an update, but this did not solve the problem for me.
Another thing, even with Code Snippets deactivated, the search only gives me results when i hit a whitespace, actual characters don't give back results even when they match products.
I just tested it, and it works fine on our demo (with the latest versions of plugins and WordPress).
Please provide your website credentials (wp-admin link, username, and password) or create a development or staging site with identical configurations so I can investigate any issues.
thank you so much for your effort and for finding the snippet that interacted with your plugin, i tested it on the staging website and it works, but I am not able to repeat it on the production site. I pasted your corrected code in the snippet, set it to frontend only also, disabled all caches, but still, it does not work there, i wait for a day, maybe some cache is still active, and get back to you.
Hi WPC Team,
yesterday i had a big problem with WPC Product Bundles Free. The search for products did not give me any results so i could not create new product bundles. It took me a while to figure out what the problem was, in a staging environment i found out that when i deactivate Code Snippets it works again. I now tried to deactivate alle active snippets, still occures. So Code Snippets is causing a problem to the product search in product bundles. Since Code Snippets is a widely used plugin, i thought its good to give you feedback. I saw you just released an update, but this did not solve the problem for me.
Another thing, even with Code Snippets deactivated, the search only gives me results when i hit a whitespace, actual characters don't give back results even when they match products.
Even with all plugins deactivated (except WooCommerce of course) the search does not deliver results any more.
Hi Maximilian,
I just tested it, and it works fine on our demo (with the latest versions of plugins and WordPress).
Please provide your website credentials (wp-admin link, username, and password) or create a development or staging site with identical configurations so I can investigate any issues.
Best regards,
Dustin
Please also provide me with these credentials:
Best regards,
Dustin
I've updated that snippet for you: https://b35l06oy-b.myrdbx.io/wp-admin/admin.php?page=edit-snippet&id=5
You can also choose to have that snippet work only on the front end.
After that, the search feature in our plugin will work properly.
Best regards,
Dustin
Hi Dustin,
thank you so much for your effort and for finding the snippet that interacted with your plugin, i tested it on the staging website and it works, but I am not able to repeat it on the production site. I pasted your corrected code in the snippet, set it to frontend only also, disabled all caches, but still, it does not work there, i wait for a day, maybe some cache is still active, and get back to you.
Thanks, Max